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Very Disappointed on the product.
The name is smart Tv, but not familiar with smart products. The operating system is very slow. Didn't let me upgrade the firmware even I've followed the instruction exactl which has provided on the kogan website. The TV is really bad and waste of my Money.
Purchased in August 2021.
- Agora KALED473DSMTZA (47")
- Verified purchase
Not so smart TV
I purchased this TV in late 2014 so it's almost lasted 5 years which is good I guess, however I've had many issues with it over the years. When I first purchased the TV, the remote that came with it only lasted a month or so before I had to buy a replacement. The Apps on the TV have never properly functioned so I've always used Chromecast or Apple TV to plug and play which has been fine but completely defeats the purpose of having a Smart TV in the first place. The sound isn't fantastic and the picture is sometimes sluggish. For the last couple...of years, it's been taking longer and longer to turn on with me sometimes turning it on 10 minutes or so before it opens up the home page. Last night in the middle of watching The Bachelor, right at the most dramatic part of the show, the TV just turned itself off completely, came back on but got stuck on the start up "Kogan" white screen. I haven't been able to turn it back on since. I've tried the reboot that Kogan has on their website and still no luck so I guess it's going in the bin as I can't resurrect it. Very disappointing considering it wasn't exactly cheap when I purchased it. I paid $65 for extended 3 year warranty which now has lapsed unfortunately. I do have another smaller Kogan TV for the bedroom which isn't a Smart TV and I've never had an issue so I would imagine the problems I'm having has to do with the hardware of this particular model. Not very impressed unfortunately and has certainly put me off buying another Smart TV altogether. Definitely don't recommend this specific product.
It's 55" and slim unfortunately that's about all the positives. It has no buttons only remote control, so if you lose the remote it's completely unusable. The picture quality is SHOCKING. THE stand is very weak-thin little legs awkwardly Spaced far apart so youll need a very long TV unit. If you weren't planning to wall mount the TV set then make sure you have a very long TV unit to fit it on.
Stuck on loading!
have a kogan smart tv "KALED553DSMTZA" that says loading when powered on. I have formatted a USB, plugged it into usb1 and held down "volume up" when powering on to upgrade the firmware, as per your website.
I get the first blue screen reading the usb but then the TV flashes "usb in fail"and then the tv goes to the loading screen again.
i have tripple checked i have the right firmware and so on so i am unsure why this isnt working. could you please give me some assistance with this.
never buy kogan
when i bought it I thought can it be true for the price i paid unpacked it set it up and noticed it was not working i could not change chanells properly so they exchanged it for another and that had a line down the middle of screen when he collected it he said he had picked up so many with the same problem
AVOID Kogan TVs
This is the second Kogan TV that we have "tried". You would think that I had learned after purchasing a previous Kogan TV. To avoid go on and one I will cut to the chase.
AVOID Kogan TVs and electronic products in general as they often/regularly have software issues. You may say OH that happens with some often manufactures and YES you would be correct but with Kogan it happens every other week.
You get what you pay for cheap-rubbish that has on going issues.
Do yourself a favor and if you want cheap by Hisense where one at least gets 3 years warranty.
- Agora KALED473DSMTZA (47")
- Verified purchase
Use it daily, works great as a Display apps arent the best but hey
The picture is great, contrast is great for 749 i paid all those years ago i just wanted to put a review that it works great, never missed a beat. The apps arent great but I wasnt expecting it to be the best. I use my laptop on it and i cant complain at all. I have it on my wall and use it daily. I keep firmware up to date when i can. Im gentle on TVs leave it on and goes to sleep when i fall asleep. Thousands of hours i have no complaints for the price when 50" TV 3d were $3000+ at the time
Writing this on it now still works great 4-5 years later
- Agora KALED553DSMTZA (55")
- Verified purchase
Junk. Just junk.
I've had this TV for three years and have just replaced it with a projector. It was, and always has been useless. Sure, it's big. the resolution is fine if you're far back enough. But you have to update the firmware every other week, or it just gets stuck on a loop trying to load up. It can literally take 15 minutes just to eventually turn on, but most of the time you have to do an update, which is just moronic. I've never used the TV part of it, I only use it as a glorified second monitor for my computer. So waiting around for it to just turn ...on is the most aggravating thing you can imagine. Kogan has never rectified the problem with an update to patch the issue, which is what made me decide never to buy from them again. They will claim this is an isolated issue, but if you read through these reviews you'll see it's common. It's just a rubbish product, from a product rebrander that simply does not care about quality, or even usability.
Will work fine for a month then will take forever to start with the white KOGAN screen. I use the Firmware update, Works again for a month or so then the cycle starts all over again.
Just buy a better tv for more money and save yourself a lot of grief...
Screw Kogan Agora smart TV
Kogan smart (evil) TV is the biggest pandora a box of non sensical roads to nowhere I have ever had the encounter of trying. I feel like smashing it or throwing it over the balcony! The least user friendly device in the world. Has it's own bad language and symbolism. The guide is a killer! Don't purchase one ever!!!
Worst product on the market.
TV has been broken more than it has worked. Have found the after sales service to be pitiful and would NEVER buy a Kogan product, nor recommend, again. Service staff made me feel, and treated me, like I was a complete moron and that they had done me a favour by allowing me to purchase their inferior product. Luckily I stopped my son in time before he bought one too.
A poor dumb thing!!
I have at least 6 Kogan products including 2 TV's. All good at the price. Recommended to family, never again. Seemed O.K. then got NBN and tried to use Smart bit useless!!!!! Tried upgrade now delay in all functions looses date every time power off. Catch up TV doesn't work, pause to USB keeps jumping and then freezes. I have a Kogan twin tuner set top box on another TV works perfectly cost $39 go figure.
Terrible. Lasted less than 6 months. I would highly recommend not buying a Kogan TV at all. I have had 2. One lasted just over 1 year. They gave me another tv (the one in the review) as a replacement of good faith, lasted 6 months. Terrible products. Spend the extra and get a quality one.
I am not satisfied at all, never buy cheap products!
I bought this TV refurbished, now it is the second time it stops working. First time I had to pay 170$ to Kogan for service, I don't know how much they gonna charge me now!!!
Next time I will make sure to buy original things not cheap Chinese products at all!! If you do it, better do it well!!
Absolutely bad product and customer service
This TV stop working and still under warranty have contacted Kogan since last 24 days and they have arrange pick up from Toll IPEC courier. They not even came to my place and said no one is at the location. Have contacted Kogan many times as well as Toll IPEC they keep promising and this TV hasn't been pick up yet. This is really stressing because I have keep this TV at my workplace. Better to spend bit more money and get quality product because at the end It will be same.
Terrible product, would not recommend. I would rather spend more money to get a better product. Slow as hell! Very frustrating. Since Kogan has no proper phone support I have had spent lots of hours trying to get hold of their support over the email. I would rather go for a cheap LG or Samsung.
Kogan 55" Agora Smart 3D LED TV (Full HD)
Our 3D just about 1 year old, suddenly no picture and only sound, so we called up Kogan on 4/12 they sent us some software update via e-mail to be installed on the TV, we tried that but that didn’t rectify the fault, they arranged for TV to be taken to their local repairer, my husband took a day off work to be at home for the guy to come pick it up next day, after 5 days we got the TV back, it worked ok for only 5 minutes, again the same issue (no picture, just sound), called Kogan again, they said, TV now needs to go to their service centre in...Melbourne, they arranged their own courier (TOLL), we had to buy a box to pack the TV, again hubby took another day off work, (so this is 2 days worth of his pay gone because of their substandard product and their repairer not been able to diagnose the fault correctly), so that TOLL could pick up the TV on 15/12, its 29/12 today and we have been calling Kogan regularly and they still haven’t received the TV… Poor customer service, inconsiderate, we have been asking for a replacement TV as its now almost 1 month that we have been without a TV as this was the only TV we had, also I have 2 kids on school holidays not being able to watch TV during the festive holiday season. All our pleas going on deaf ears…. Very disappointed with the product, more so with the customer service who are not ready to understand our plight.
Worst TV Ever
About as smart as a fart in an elevator. Don't go near this TV, you will be lucky if anything other than the TV works. People faces glow orange and you just can't adjust enough. Processor must be as big as a pea as nothing will work although Kogan feels if it works 1 in 100 times then that's enough to claim it works. No Kogan Ever Again,
- Agora KALED323DSMTZA (32")
- Verified purchase
Absolutely False Advertising so Disappointed in Kogan
I bought two Kogan Agora 32" Smart TV's to use Netflix and Other Apps all of which it said on there website work perfectly fine with this TV. Only to realise not one..."Not One!" Work on the TV's at all. Kogan should be ashamed for the false advertising. Considering my family used to buy a ton of Kogan products in the past I think that is going to stop now.
Unbelievably crap smart tv
Where do I start, slow as hell to operate, haven't found any apps that will work properly inc Netflix and browser freez's all the time and r/c navigation is very frustrating !!! Do not buy wait until u can afford a brand name, the site will sell it well but don't get fooled
Questions & Answers
i can not find a firmware update for my KALED49KU8000SZC
can i use the 55" firmware KALED55KU8000SZC ?
this so frustrating - Tv goes to Loading screen 45 seconds then turns off back to standby, any other suggestions
tv remote code
What is the problem of unfortunately stop not working?
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