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Reviews

1.9

60 reviews
5
(3)
4
(6)
3
(6)
2
(12)
1
(33)
  • Build Quality
    1.0 (1)
  • Value for Money
    2.0 (1)
  • Picture Quality
    3.5 (2)
  • Software
    1.0 (2)
  • Sound Quality
    3.5 (2)
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Mary

Mary

  • 2 reviews
  • 5 likes

Smart TV that isn't smart

published

The TV won't work with basic apps such as iview or Netflix and you can't load iview or Netflix in the browser either, or rather it loads but won't work. Rang Kogan can't or won't help offered to send me an email giving me options. I am using a chrome cast as have no other option but what is the point of having a smart TV. Asked about a software upgrade but they said no cant do it probably won't release one at all. Very poor service extremely disappointed Kogan

1 comment
Kogan
Ross x.Kogan
Paul.A

Paul.A

  • 2 reviews
  • 4 likes

Has a potato for a processor, not capable of being a smart TV

published

Terrible TV!! Nothing but trouble!

published

I bought this TV for Xmas last year, needed to do a firmware upgrade on it within the first couple of days of purchase, the upgrade wiped the TV of its software and was left with a TV that did not work. Sent the TV away for repair, still not able to stream anything live, which is the whole idea of purchasing a smart TV. TV won't recognise and other devices that are plugged into it, and does not stream you tube, Netflix, or won't stream or play any apps such as live sport applications. It can only be used for watching television and for what I paid for this TV, I could have bought a far better television that would work properly from a retail outlet. Hope this saves someone he headaches I've had with it.

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Phil777

Phil777Perth

  • 20 reviews
  • 4 likes

Get What you paid for - never another Kogan product for me

published
kat r

kat rWinthrop

flickering screen

published

Received the TV quickly & loved everything about it for the first 10 months (it was a good product for the price), then the screen started flashing in the bottom right hand corner before completely dying just after the warranty expired. Very disappointed & will not buy a Kogan TV again.

1 comment
Kogan
Ross x.Kogan
Andyy

AndyyMelbourne

  • 2 reviews
  • 2 likes

Reasonable TV - you get what you pay for

published
Joe P

Joe PRoselands

Dissapointed

published

I've had nothing but trouble with this TV in the 12 months I have owned it I've returned it back 4 times, finally Kogan decided to send me another one only to have different issues. The picture pixels are all scrambled and make a high pitch squealing noise. I've now demanded for a full refund as the warranty will expire next month.

ian.stamp.98

ian.stamp.98Queensland, Australia

  • 3 reviews

Worst TV I've ever owned!!

published

DO NOT BUY

published
1 comment
Kogan
Ross x.Kogan
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Brett G

Brett GGiralang 2617, ACT

  • 4 reviews
  • 2 likes

I am disappointed poor software, unstable at times, not a smart TV at all

published

Good picture quality and poor software, wont play IView or SBS ON Demand and Kogan should state this in their information. It is just 6 months old and is getting unstable. The Kogan Help Desk is not great and I bought a Kogan wireless keyboard which is little help as it stutters and is hard to type accurately. I aim to send it back.

Marleyman

MarleymanAU

  • 3 reviews
  • 4 likes

Kogan Smart TV

published

Takes forever to start this TV up.. it's terrible. Do yourself a favour and do not waste your money. Kogan branded products are generally of terrible quality.

The Expeditor

The ExpeditorNortheast, VIC

  • 9 reviews

This TV was sent back

published

Firmware fixes some problems but not all. Smart TV buys are not smart as stated in an electronics tv. The smart software running becomes outdated, and mostly, after some years is abandoned, leaving you with just the TV part working as you want. The best idea if you want a smart TV? Use a small computer with TV screen as display and wireless keyboard. The smart part is a gimmick. As far as not being able to return it: If the firmware does not fix it, then its not fit for the purpose. ACCC claims on this are fully consumer supported. Of course manyfacturers will say otherwise but if you bought it for the smarts paid the extra, and it does not work satisfactorily then you have a proper claim....

Is not a smart tv

published

we have had every problem listed on this site, apps, time, recording, streaming, and the FRIENDLY kogan helpers keep telling us to use the firmware. YES!!! we have, ABC and SBS apps have the problem!!! no we have. Now, I want to return it and am showing my Husband this site to convince him to put it in the box. "Chat now" have told me these problems are not covered by warranty, you think so? How about Australian consumer Law? Product not fit for the purpose??

2 comments
Mary Godde
Mary Godde

Now, Kogan are telling me that I cannot view the TV while my Husband is using his headphones. We checked this BEFORE purchase, now they are relying on the word VIEWING to mean seeing not hearing. Consumer Affairs here we come

Mary Godde
Mary Godde

Kogan have sent us a 2017 replacement TV, as well as a Chrome cast to connect it to the Internet. Kogan repaired the Smart TV 3 times out of warranty before admitting it was faulty. I agreed to take this review down, but do not know how

Not very SMART!

published
1 comment
Mic
Mic
James W.

James W.Greater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Do not go near it

published
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Need patience

published

A good for value tv. I would like a techno more friendly one. Having trouble getting channel 10.picture is good. Have not tried 3D yet.

Not a bad little TV

published

Good screen quality, 3D worked well. Found that the Smart Android software was very sluggish and slow. Also my particar TV stopped working, Kogan however gave me a full store credit for my TV and all the accessories I purchased for it. Can't reccomend them enough for customer service!

Tracy

TracyPeryh

Good for the price

published

Good product that works well at a very reasonable price. Just needs a better stand. But all and all pretty good

Robbo K

Robbo K

  • 3 reviews

Great Outdoor TV

published

I bought this TV for my patio. Has a great picture and, combined with the wall mounting, is great for entertaining. We make afternoons watching the footie, motor racing, cricket etc. sound is perfect for the space and, as it was such great price, I don't worry about the risk of theft or damage (remote as it is).

Marvellous TV

published

Excellent and easy to use, clear crisp picture, no problems, 3D is incredible, internet is easy to navigate and apps easy to download and use

Page 2 of 3
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Questions & Answers

Sutho

Suthoasked

Agora KALED473DSMTZA (47")

i can not find a firmware update for my KALED49KU8000SZC
can i use the 55" firmware KALED55KU8000SZC ?
this so frustrating - Tv goes to Loading screen 45 seconds then turns off back to standby, any other suggestions

No answers
Richard S.

Richard S.asked

Agora KALED473DSMTZA (47")

tv remote code

No answers
Ahden V.

Ahden V.asked

Agora Smart 3D LED TV (Full HD)

What is the problem of unfortunately stop not working?

No answers

Get an answer from our members and Kogan representatives

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