After getting this as a replacement machine for a faulty fire hazard, the new unit caught on fire. I just had drama after drama getting a technician here who showed me the circuit board that had burnt. He then tells me Samsung will just want to replace circuit board.

Not happening Samsung the unit was running when it blew up and started smoking and glowing from behind the panel this means potential damage to all motors sensors resistors and any other electrical components.

After our last top loader carked it, we decided to pick up this Samsung top load washing machine. Super energy efficient, quiet and compact. Perfect for an apartment or unit and great quality. Would highly recommend.

Only wash standard clothes for a family of 3 and EVERY wash a dirt like substance comes out on clothes. I bought it in Sept 2017 and AppliancesOnline are claiming its not their issue because it is out of warranty. Absolute extortion that a washing machine should only function for 2 years.

I would not put delicate in this machine, I have a family of 6 and our normal everyday clothes in just like I previously did. Customer Service is not helpful have complained many times. Keeps coming up with ER error every wash and does not spin

With an 8kg tub i am able to wash my blankets at home instead of going to a laundromat. It is a quiet unit and easy to use with many different options to suit your needs. It seems to be of standard sizing and weight, and has a really nice aesthetic look with white and silver, with a glass lid so I can check the washing without lifting the lid. The wash quality is excellent and I really can't ask for a better machine.

This machine was a Samsung replacement for another model that caught fire, now 2 years on this machine has caught fire and came close to burning my home down. If you have one of these machines un-plug it immediately as it is a fire risk and needs to be recalled.

I use this machine almost daily as I wash towels (massage therapist) and my own clothes too. It’s a great size, takes twice as much as my old machine. I like that it doesn’t have an agitator. The dials and buttons are all straight forward, the sounds annoyed me - but I can turn them off! I haven’t tried the service app yet, but that’s a great feature and I like the glass lid. Clothes and towels come out fairly dry and perfectly clean every time.

This Machine so reliable and. User friendly. All settings make perfect sense and this machine has been able to revive so many clothes from stains. I particularly like the option to mute or enable beeps . very handy when putting on the sneaky load after putting the kids to bed!

After untangling your clothes and hanging out to dry you have to use a lint roller to get all the lint off of the clothes.
Especially sheets looks like black flakes all over them. The filter is cleaned out after each wash.Had to buy special powder to wash the machine out,didn't help much.
Will not buy this brand of machine again.

Great little song when washing is done. Has an alert light when lint catcher needs a cleaning. Cleans all clothes, towels, mats, bedding or other really good. My youngest child helps with the washing so he gets to press the button to start. Not to big and easy to use.

This washing machine is amazing. Washes the clothes amazingly. Has a variety of options on washing them e.g. heavy duty, cotton, bedding, quick wash etc! Im so extremely happy with the purchase and highly recommend the washing machine.. will not let you down!! Its also very quiet as well as when its spinning.

We got this after careful consideration including reading other reviews here. It has very much lived up to expectations and we are well pleased with it. Clothes come out very thoroughly washed and surprisingly well spun out, considering it is a top loader. It has a few cure quirks such as the pleasant electronic tones it communicates with and I like the glass top. We have had no issues at all and are still very happy with it

Feel like my clothes have had the best wash ever when I pull them out of this machine. You can adjust the spin speed so it doesn't wear out your clothes. Tells you when it needs a tub clean, our last washing machine did not and ended up coving my clothes in gunk and grease. Plays a lovely tune to tell you it is stuck (off balance) or done washing.

Used this machine less than 10x. Its used at a weekend house, not our main house. Try to get someone to fix it or take responsibility from the Good Guys or Samsung - good luck! NEVER buying from the Good Guys and def not buying Samsung again.

Tried several times to get the Warranty fix...good luck with that too. If you want muppets to show up at your house and waste your time, then try the warranty technicians.

Bought this machine back at the start of the year. Haven’t had any problems with the machine but sometimes clothes do come out dirty still, but I think that’s because of how dirty they originally were. The filter system on this machine is great for when people leave tissues in their pocket and other paper goods

This is a very good top loader washing machine. The electronic menu is easy to use and it plays a nice song at the end. The only negative is that the drain hose comes out the left side of the machine. It is ok for us as the hose is hidden but depending on the layout of your laundry you may see the drain hose. Washes clothes very well and no agitator so it is super easy to get clothes in and out.

I’ve had my samsung top loader washing maschine for more than 5 years now, and I must say I’m very happy with it and would not hesitate to recomend it to my friends or family. It’s easy to use and with clear instructions and can also safe water usage and I bought it on special.