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Washing Machines Buying Guide
Our buying guide will explain which type of washing machine would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
FIRE HAZZARD!!!!!!! DO NOT USE
After getting this as a replacement machine for a faulty fire hazard, the new unit caught on fire. I just had drama after drama getting a technician here who showed me the circuit board that had burnt. He then tells me Samsung will just want to replace circuit board.
Not happening Samsung the unit was running when it blew up and started smoking and glowing from behind the panel this means potential damage to all motors sensors resistors and any other electrical components.
1 comment
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AdamSydney, NSW
- 6 reviews
- WA80F5G4DJW (8kg)
- Verified purchase
Great top load washer for a fantastic price
After our last top loader carked it, we decided to pick up this Samsung top load washing machine. Super energy efficient, quiet and compact. Perfect for an apartment or unit and great quality. Would highly recommend.
Purchased in March 2021 at The Good Guys for $550.00.
1 comment
KathSamsung
Glad to hear you are enjoying your Samsung washing machine, Adam. Your feedback is greatly valued and will be passed on to the team! Please don't hesitate to reach out to us via private message, should you have any enquiries.
Kath
Samsung AU
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AnneMSydney, NSW
- 3 reviews
Dirt like substance comes out on clothes
Only wash standard clothes for a family of 3 and EVERY wash a dirt like substance comes out on clothes. I bought it in Sept 2017 and AppliancesOnline are claiming its not their issue because it is out of warranty. Absolute extortion that a washing machine should only function for 2 years.
Purchased in September 2021 at Appliances Online for $630.00.
1 comment
KathSamsung
That doesn't sound right, Anne. I would like to look further into this for you. If you would like me to do so, would you be able to send us a message via the link below as it is our best point of contact?
m.me/SamsungAustralia... Read more
Kath Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Find out how Samsung WA80F5G4DJW (8kg) compares to other Top Loading Washing Machines
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Danielle GagliardiGreater Melbourne (Outer), VIC
Swapped as part of recall.. 120 characters don't allow me to tell truth. Don't do it
I would not put delicate in this machine, I have a family of 6 and our normal everyday clothes in just like I previously did. Customer Service is not helpful have complained many times. Keeps coming up with ER error every wash and does not spin
Purchased in August 2021.
5 comments
AdaSamsung
Hi Danielle, we're sorry to hear that you have been experiencing difficulties with your washing machine. We would like to look into this for you. Would you be able to send us a message via the link be... Read more
low with your contact details and reference number? Please ensure to copy and paste your product review in a private message to us.Danielle Gagliardi 0432 445 375 I don't have a ref number
AdaSamsung
We recommend for you to not provide your personal details on our public forums, Danielle. Would you be able to provide your details to the link below so we can further look into this?
m.me/SamsungAustralia... Read more
Jo Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
Mellisa GSouth East Queensland, QLD
- 19 reviews
- WA80F5G4DJW (8kg)
- Verified purchase
Great for all the household needs
With an 8kg tub i am able to wash my blankets at home instead of going to a laundromat. It is a quiet unit and easy to use with many different options to suit your needs. It seems to be of standard sizing and weight, and has a really nice aesthetic look with white and silver, with a glass lid so I can check the washing without lifting the lid. The wash quality is excellent and I really can't ask for a better machine.
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Michelle RPerth, WA
- 11 reviews
Wish I'd never bought it!
I bought this machine in 2017. It has never washed the clothes clean. They always look grubby. I have gone from being someone whose whites where ALWAYS white, to now having whites that are grey. Stains on clothes never come out ... I actually do mean never and I have had to hand wash many items to get them clean which defeats the purpose of having a washing machine.
Worst of all, the machine stinks after every wash. It seems that lint, or dog hair (I have two dogs and this is supposed to be a dog friendly machine) collects in the bottom...Read more
of the machine and gets wet during a wash, then it smells until it dries out and then the cycle is repeated. The machine has Tub Wash function. I use this every week to try to keep the smell under control. This just wastes water and doesn't really have any impact on the smell of something that has been wet for too long. Ever had wet towels sitting in the back of your car for a few days after going to the beach? That's the smell! It's vile and it fills my laundry. I can't see the point in having a soap powder/liquid + fabric conditioner tray as whatever is put in there, just runs into the machine before the tray is closed. The instructions say to pour slowly to prevent this happening. I do that, but it has no effect. It is also the first machine I have had that doesn't appear to have a removable lid. I have always removed the lid from previous machines to clean the hinges. They can't be got at on this one. If you want to waste your money, buy a Samsung. If not, steer clear!Purchased in February 2021.
2 comments
Samsung AUSamsung
Thanks for reaching out to us, Michelle. We’d be happy to investigate further into this. Can you send us a direct message with your phone number or a reference number, so we can take a closer look into this?
Facebook > m.me/SamsungAustralia... Read more
Lisa Samsung AUFurther to the above, I contacted Samsung. They asked me for information that was given above. They said they would raise a work order, but if a fault was found that wasn't covered under warranty, I... Read more
would have to pay. I am glad to pay if this is the case; however, they use one company only in WA (Camtech). I have had to deal with this company before with my Samsung air conditioner which I booked for a general service. They virtually rebuilt the air conditioner with things that they found that were allegedly faulty. The cost was greater than the original price of the air conditioner. I think I was conned. There was no obvious problem with the unit beforehand (apart from that stated in my review from when I purchased it) and there is still no obvious problem with the air conditioner. With this in mind, I explained that I would not be willing to pay for anything for a machine that is under warranty as I know that I have done everything correctly, and that I give the machine a thorough clean each week. I have no faith in their preferred service company when it comes to finding and repairing faults. I also don't believe this is a faulty machine. I believe that the fault is a design fault. We went through this a number of times, during which I was asked to confirm the same things over and over and over and in the end, nothing happened. Samsung did nothing! They offered nothing! I have now resorted to using antibacterial rinse in each load of washing, which seems to have reduced the smell a little. Think carefully before buying a Samsung washing machine. While the customer service people are polite and friendly, in the end, they will leave you hanging there.Similar opinion? Write a review on ieatwords.com.au!
HemiGreater Melbourne (Inner), VIC
Set your house on fire
This machine was a Samsung replacement for another model that caught fire, now 2 years on this machine has caught fire and came close to burning my home down. If you have one of these machines un-plug it immediately as it is a fire risk and needs to be recalled.
2 comments
PhilSamsung
Hi Hemi, I'm really sorry to hear that. Customer safety is a top priority at Samsung. I have sent you a private message to discuss this further.
... Read more
Philip Samsung AustraliaYour Customer service is the worst I recently got a new Samsung fridge that is going to be sold also as I do not trust having your products in my house and do not believe the treatment my disabled wif... Read more
e is getting from your customer disservice team HemiSimilar opinion? Write a review on ieatwords.com.au!
ChrissyBrisbane
- 5 reviews
- 1 like
- WA80F5G4DJW (8kg)
- Verified purchase
Plenty of features
I ended up swapping to this machine after being unsatisfied with a cheaper Esatto 8kg Model. Had it for a few months and I'm really happy with it. Does a great job, was a good price on sale with Appliances Online and it has all the features I want in a washing machine.
Pros:
- Has heaps of features and different cycle options
- Has a fabric softener dispenser
- Has the option to alter water lvl/temp/spin speed
- Has a better lint-trap design than Esatto
- Still a bit loud, but quieter than the Esatto I tried out
Cons: ...Read more
- Quick wash cycle is still quite long (38mins), and doesn't always wash properly (had to put a few loads through a second wash because of this, but maybe I need to start using the power wash option with this) - Lid ever so slightly blocks the detergent compartment, so you have to take extra care when adding detergent to the compartment (doesn't affect the machine function but still annoying if you use it every time) - Beeper music goes forever! I just want a quick ding to know when it's finished, not an entire song, but it does have the option to mute it.Similar opinion? Write a review on ieatwords.com.au!
Jen MareeWentworth Falls
- 3 reviews
Excellent machine, couldn’t be happier
I use this machine almost daily as I wash towels (massage therapist) and my own clothes too. It’s a great size, takes twice as much as my old machine. I like that it doesn’t have an agitator. The dials and buttons are all straight forward, the sounds annoyed me - but I can turn them off! I haven’t tried the service app yet, but that’s a great feature and I like the glass lid. Clothes and towels come out fairly dry and perfectly clean every time.
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Find out how Samsung WA80F5G4DJW (8kg) compares to other Top Loading Washing Machines
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Kitty FSydney
- 2 reviews
Can't go wrong
This Machine so reliable and. User friendly. All settings make perfect sense and this machine has been able to revive so many clothes from stains. I particularly like the option to mute or enable beeps . very handy when putting on the sneaky load after putting the kids to bed!
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RobMetropolitan Adelaide, SA
- 2 reviews
Worst machine ever
After untangling your clothes and hanging out to dry you have to use a lint roller to get all the lint off of the clothes.
Especially sheets looks like black flakes all over them. The filter is cleaned out after each wash.Had to buy special powder to wash the machine out,didn't help much.
Will not buy this brand of machine again.
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SelRap
- 5 reviews
Great choice
Great little song when washing is done. Has an alert light when lint catcher needs a cleaning. Cleans all clothes, towels, mats, bedding or other really good. My youngest child helps with the washing so he gets to press the button to start. Not to big and easy to use.
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BreeGreater Melbourne (Metropolitan), VIC
- 8 reviews
- 4 likes
I love love loveee this washing machine!!
This washing machine is amazing. Washes the clothes amazingly. Has a variety of options on washing them e.g. heavy duty, cotton, bedding, quick wash etc! Im so extremely happy with the purchase and highly recommend the washing machine.. will not let you down!! Its also very quiet as well as when its spinning.
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Melly
- 4 reviews
Fantastic product
Feel like my clothes have had the best wash ever when I pull them out of this machine. You can adjust the spin speed so it doesn't wear out your clothes. Tells you when it needs a tub clean, our last washing machine did not and ended up coving my clothes in gunk and grease. Plays a lovely tune to tell you it is stuck (off balance) or done washing.
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unhappy customer
- 3 reviews
- 3 likes
- WA80F5G4DJW (8kg)
- Verified purchase
Samsung -faulty washing machine
Used this machine less than 10x. Its used at a weekend house, not our main house. Try to get someone to fix it or take responsibility from the Good Guys or Samsung - good luck! NEVER buying from the Good Guys and def not buying Samsung again.
Tried several times to get the Warranty fix...good luck with that too. If you want muppets to show up at your house and waste your time, then try the warranty technicians.
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Find out how Samsung WA80F5G4DJW (8kg) compares to other Top Loading Washing Machines
Know better, choose better.
Joel SOrange
- 8 reviews
Awesome machine
Bought this machine back at the start of the year. Haven’t had any problems with the machine but sometimes clothes do come out dirty still, but I think that’s because of how dirty they originally were. The filter system on this machine is great for when people leave tissues in their pocket and other paper goods
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PluverWide Bay-Burnett, QLD
- 9 reviews
- WA80F5G4DJW (8kg)
- Verified purchase
Great machine
This is a very good top loader washing machine. The electronic menu is easy to use and it plays a nice song at the end. The only negative is that the drain hose comes out the left side of the machine. It is ok for us as the hose is hidden but depending on the layout of your laundry you may see the drain hose. Washes clothes very well and no agitator so it is super easy to get clothes in and out.
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alannahroseGreater Melbourne (Outer), VIC
- 8 reviews
- 2 likes
Love the washing machine
Love my Samsung washing machine! Its not super loud but not super quiet either, but is a good volume. Washes clothes really well and have had no issues, here's hoping none come up! Would definitely buy a Samsung washing machine again, but would probably go with a front loader to save space (so i could put things on top of it.)
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DulciekmAvenell Heights
- 11 reviews
- 1 like
Quietest washing machine i have ever had
The Inverter motor has a warranty of 11 years
Being a 8kg is small to look at but a huge bowl
Washes to perfection and has many features to choose from.
I give this machine a 10.
Settings for different wash cycles from low wash to medium to high so great.
Very quite and does not tangle clothes
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Mumof4Northern Region, NSW
- 14 reviews
- 1 like
Went back to a Top loader
After our second front loader stopped working we decided to go back to a Top loader due to mould and smells in front loader. Love the Samsung Top loader. Had to get 8kg due to a big family bit so far have had no problems and have had for almost a year now.
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Questions & Answers
Antonyasked
Bought this model 3 years ago and for the last year dirt, residue and lint has been seeping onto clothes after every wash. We have cleaned magic filter after every use, completed multiple tub clean cycles and scrubbed internally to no avail. Are there any other ways to clean the machine?
1 answer
AdaSamsung
Hi Antony, we recommend for you to clean your filters via the steps in the link below.
User Manual (page 18-19) >
http://downloadcenter.samsung.com/content/UM/201601/20160125124516939/04._F550_WA80F5G4DJW-03302A-04_EN_Australia.pdf
If you are continuing to experience troubles with your washing machine, please feel free to send us a message via the link below so we can further look into this.
https://messenger.com/t/samsungaustralia
Jo
Samsung AU
Jodi M.asked
Hi
My machine wont turn on . Ive turned it off at the wall and turned on again still nothing . It was working fine earlier today Ive done 3 loads of washing. Can you help thanks
1 answer
AdaSamsung
Hi Jodi, this sounds like something our Support Team can assist you with. We recommend for you to contact 1300 362 603 so that we can look into this for you.
Jo
Samsung AU
JMPasked
Hi my machine is about 3 years old now and seems to do its own thing during the rinse and spin cycle. It literally seems to reset and start the spin cycle as often as it likes. I noticed that the washing was taking longer and took special notice and it just keeps stopping and spinning and resetting the time each time. What is going on?! Help!
1 answer
AdaSamsung
Hi, this sounds like something our Support Team can assist you with. We recommend for you to contact 1300 362 603 so that we can look into this for you.
Jo
Samsung AU
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KathSamsung
Hi Mick. The quality of our products and the safety of our customers have always been an absolute priority at Samsung. Please contact us via the link below as it is our main point of contact:
https://www.messenger.com/t/SamsungAustralia... Read more
A member of our team will endeavour to reach out to you as soon as possible. Alternatively, for a faster response please don't hesitate to contact our Customer Care - 1800 239 655 Kath Samsung AU