Read also:
evakool 42 litre fridge freezer little nation balance bike review panasonic top loader washing machine review hortico weed and green review dun and bradstreet text message scam dyson dc54 loss of suctionKogan 5-in-1 Combo Scanner
NormSydney, NSW
- 2 reviews
Just Doesn't Work !!!
I received this product as a Christmas present 2 or 3 years ago, I think, but life got in the way and it wasn't until last week that I actually opened the box, set it up in preparation to start transferring several thousand slides. The issues:-
1. I had to jiggle the back light holder for it to work,
2. The orange or red flashing light wouldn't go away,
3. No images saved onto SD card,
4. The product didn't seem to recognise the SD card, I already had 2 SD cards, but purchased another in case they were problem, still didn't work,
5. Latest prob...Read more
lem is, I turn it on, the initial screen comes up, but then it turns itself off - Goodbye. I take out the SD Card, machine stays on, but how do you OK/Capture image ? 6. No warranty card came in box, but as it is more than 2 years old and I have no receipt or invoice, wouldn't be any use anyway, 7. No trouble shooting information in manual and manual poorly written. I Googled - Product Review Kogan 5-in-1 Combo Scanner KASCNCMB51B and came upon this site and read most of the reviews, all basically with the same issues I was having. Went onto Kogan website Saturday 02 May 2020 and after a convoluted search, finally found technical support/help and sent an email.
Purchased at Kogan.com.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
IlonaSouthwest, VIC
- 2 reviews
Disappointing
I have given this scanner 6 tries...i have read the manual, which unfortunately doesn’t have any ‘troubleshoot’ comments...the red spot is always there...I did however finally get a screen pic of a slide that didn’t look like a negative, but the ‘color’ red blue and green I think, do nothing whatsoever...can’t save onto SD Micro, and cannot view what I have saved on screen....normally I always do my homework and read product reviews, this one time I didnt and I so regret it...I will be sending this back tomorrow, and look further for something ...Read more
that actually shows me steps of what I have to do on the screen...I think Kodak have one, or does anyone know of a more reliable product...not knocking Kogan, as I have lots of great things from them, but this is not one of them.Purchased in April 2021 at Kogan.com for A$89.00.
2 comments
Ross x.Kogan
Hi Ilona, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality prod... Read more
ucts at the best prices for our customers and we stand by them.
They have offered to credit the amount to my account to use later and still keep the product at no cost...must be a really good product if I can keep it for free??! I don’t won’t to be credited, I want my money back...
Similar opinion? Write a review on ieatwords.com.au!
SimonGreater Melbourne (Metropolitan), VIC
scanner review
This scanner is cheap and you get what you pay for. The instruction booklet is poorly done and it takes a bit of practice to work out how to get the scanner to perform as it should.(several hours in my case!) The scanner does not reproduce the colors very well and the scanned slides have a washed out look about them. I have not yet tried to scan photos so it will be interesting to see how they come out.
I could not recommend this scanner.
Purchased in April 2021.
1 comment
Ross x.Kogan
Hi Simon, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality prod... Read more
ucts at the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
Find out how Kogan 5-in-1 Combo Scanner compares to other Electronics
Know better, choose better.
Very Disappointing
Very disappointed, slide scanning impossible to get quality in color that you would expect. Negatives, you get a better view holding them up to the light I would not recommend this product.
Purchased in February 2021 for A$80.00.
1 comment
Ross x.Kogan
Hi Ted, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality produc... Read more
ts at the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
David J.Wide Bay-Burnett, QLD
This product is a total disappointment.
Very disappointed like a lot of other customers, slide scanning impossible to get quality in color that you would expect, or should say no color. Would not recommend this product.
Purchased at Kogan.com.
1 comment
Ross x.Kogan
Hi David, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality prod... Read more
ucts at the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
MYExperienceAU
- 13 reviews
- 1 like
- Verified purchase
Absolute rubbish
I purchased this unit through Dick Smith and what a disaster this unit really is.
It is NOT fit for purpose, the "quality" of the scans is just rubbish and the instruction manual useless. I persevered with this toy for about 4 hours and tried several very high quality slides without getting even 1 usable image.
DON'T waste your time and money on this.
DON'T even think it might do the job you purchased it for.
I thought Kogan/Dick Smith were reputable now but this experience reminds me of a dodgy 19"TV I purchased from Kogan when they were o...Read more
Purchased in March 2021 at Dick Smith for A$80.00.
1 comment
Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality products a... Read more
t the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
Conondale KidFar North Queensland, QLD
- 2 reviews
DOES NOT WORK
I followed the instructions, cannot select mode, then "Goodbye" after a few seconds. Just does not operate Total waste of my money. Put it away for a few months - same thing again. Not sure of the cost but about $90 I think
Purchased at Kogan for A$90.00.
1 comment
Ross x.Kogan
Hi there, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality prod... Read more
ucts at the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
Andy R.Perth
- 2 reviews
- 1 like
What's the Problem?
I bought one of these after experimentation with my flatbed, a backlight and some frosted lightbox material. I read these reviews after I signed the purchase so was a bit apprehensive. After working out the modes, I got great results from old transperancies onto an 8 Gig SDHC card. My only drawback was the 12meg file size whereas my bodgy method gave me 375meg files (@ 9600 dpi mind you). Images were sharp and colour was accurate - I always do a bit of work in Photoshop on my scans regardless. It defaults to neg. every startup but that's minor. I haven't tried the other modes but I only bought it for transperancies. Great for $80.
Similar opinion? Write a review on ieatwords.com.au!
Ian L.Greater Melbourne (Metropolitan), VIC
Save your money!
My 5 in 1 about 3 years old and i used it briefly when new. Pulled it out of the box today to try and scan some slides and like all the other reviews, it just isn't working. Cannot get a live picture no matter what. Followed the instruction to the letter. (They might be easier to follow if they were written in Braille) I have bought plenty of assorted products for around $80 and they all work fine. This item needs to be pulled from the shelf.
Purchased in February 2021 at Kogan.com.
1 comment
Ross x.Kogan
Hi Ian, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality produc... Read more
ts at the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
Find out how Kogan 5-in-1 Combo Scanner compares to other Electronics
Know better, choose better.
Charles S.South East Queensland, QLD
Total rubbish
I bought mine a year or so ago...pulled it out of box today...wish I'd checked Product Review....has nothing at all to recommend it. All the previous reviews are spot on and Kogan should be ashamed of themselves for continuing to sell such a useless product. Online manual is as clear as mud and after trying and experimenting I gave up. Wasted an hour. I guess I'll use my old projector and a digital camera..
Purchased for A$80.00.
1 comment
Ross x.Kogan
Hi Charles, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality pr... Read more
oducts at the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
!!!DO NOT BUY THIS PRODUCT!!!
This product has not been able to successfully scan/save a single slide. We have had multiple people read the poorly written manual and attempt to ascertain if anything is being performed incorrectly by the user. Nup, we all get the same results. Multiple formatted memory cards have been used (all under 32Gb) but no images are ever saved to the card. Sometimes we don't even get to the "Save" screen as the machine's display often just goes dark when the "Capture" button is pressed and returns to the "Live view" screen minutes later without a...Read more
ctually performing any function. Right now the whole thing is frozen, as once we attempted to enter USB mode (exactly as per user manual) not a single button on the device works - not even the "Power" button - it just displays the USB icon on screen with my computer even advising "The device you have connected is malfunctioning". In fact the product is so defective that it would be difficult to describe every error/glitch/shutdown we have experienced. Judging from the remainder of these reviews, it seems that Kogan's business model involves putting to market, and keeping them there, products they know to be inherently defective aware many consumers can't be bothered doing anything about it. We will be requesting a refund and will not accept a replacement or repair. If one is not forthcoming the evidence of the plethora of almost identical reviews of this product will be placed in a submission to the ACCC, demonstrating that the product should be removed from sale.Purchased at Kogan.com.
1 comment
Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that your product did not arrive in proper working order. Our suppliers work hard to ensure that all our items arrive working as ... Read more
they should be and your feedback has been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
Fiddly to use, ok quality for the price, but doesn’t work with 64-SD cards
I couldn’t work out why I was unable to scan any slides until I went online and found that 64-SD cards don’t work. Got a 16-SD and no problem. The quality is not brilliant but given the price, I can’t complain. Some of the slides I am scanning are more than 40 years old and you can always sort them out once you have uploaded them to a PC. It is time consuming that the default always goes back to ‚negative ´ but it’s not a biggie.
Purchased in April 2021 at Windsor Smith Online store.
Similar opinion? Write a review on ieatwords.com.au!
BobGreater Melbourne (Metropolitan), VIC
- 2 reviews
Uesless
Bought one approx 2 years ago, to scan slide and negatives. The images were indistinct and colours were inaccurate to say the least. I took photos of the images, forwarded them to Kogan who responded by sending me another unit. I did not get the opportunity to try the replacement unit immediately due to moving house.
When I finally manged to try scanning again the results were no different, Kogan ignored my subsequent complaint, and it seems impossible to get a resolution. It is only good for scanning 6x4 photos.
I then used my old slide proje...Read more
Purchased in September 2021.
1 comment
Ross x.Kogan
Hi Bob, thank you for letting us know about your experience.
We are sorry that you have been disappointed with your new order. We take the quality of our products very seriously and your feedback has... Read more
been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
andypSydney Surrounds, NSW
- 3 reviews
Save your money
A present from my daughter, I was over the moon till I used it. It took over 6 weeks to get a positive response from Kogan / Dick Smith to admit the quality of the copied negative were inferior quality. They eventually replaced the scanner. The replacement scanner sat on the cupboard for a year till my daughter needed to scan some negatives and would you believe just as bad. I just finished reading the sales pitch for this scanner, 10 out of 10 for their advertising, 1 out of 10 for the actual product
Purchased in January 2021.
1 comment
Ross x.Kogan
Hi Andy, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your interactions with our Help Desk. We take the timeliness and quality of our Customer ... Read more
Service very seriously and your feedback has been passed onto the relevant team for investigation.Similar opinion? Write a review on ieatwords.com.au!
ChrisSydney, NSW
Doesn't scan slides and discolouration on screen
I recently purchased the 5 in 1 Combo scanner to scan slides. It gives me dark outputs, like a negative. Have tried multiple negatives (that I know are clear). The EV (brightness) adjustment setting makes no difference.
Also, when I turn machine on, the screen has black-shaded curve on right bottom of screen and a smaller discolouration on the left. What can be done about both these problems. Thanks Chris
4 comments
Ross x.Kogan
Hi Chris, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your unit's performance. We take the quality of our products very seriously and your fee... Read more
dback has been passed onto the relevant team for investigation.Hi Ross,
I have already read the warranty assistance at kogan.com. I have had this product for less than 3 months, so I do not want a new product, or a free of charge repair.
I would like a refund... Read more
As mentioned above, I would like a refund for this product. When I send this product back in its original packaging, am I assured of a refund?
Similar opinion? Write a review on ieatwords.com.au!
Find out how Kogan 5-in-1 Combo Scanner compares to other Electronics
Know better, choose better.
Greg
- 4 reviews
You get what you pay for
If Kogan know their products are such low quality, yet continue to flog them off to unsuspecting customers, makes you wonder about the ethics of the company. You also have to ask yourself if the other products they're flogging off are the same. Don't even bother with their 'after sales support'.
In my opinion, better to try another retailer with a bit of integrity. Vote with your feet until these organisations start to listen to and respect their customers.
Similar opinion? Write a review on ieatwords.com.au!
Greta DAU
- Verified purchase
POOR photo colouring
The colour correction has turned everything orange (and blacks to browns) despite the (useless) display looking correct. Also, photo paper used for ultrasounds reflects a light in the bottom left corner (destroying the image) and I imagine it will be the same for any glossy photographs. I don't care what resolution it thinks it has, there is no fixing the scanned image, and even though it's light and portable it still needs an outlet so I see no reason any flatbed wouldn't be a better choice.
TL;DR Save your money, I wouldn't buy this for $10.
Similar opinion? Write a review on ieatwords.com.au!
Judy EQueensland
- 3 reviews
Very disappointed
I purchased this scanner a couple of years ago but due to life commitments, I have only unpacked it today. If I'd known I'd bought a lemon, I would have returned it. My slides are very clear when I hold them up to the light, but when scanned, they are blurred and blue! I can't see where there is a way to adjust either setting. Very disappointed!
Similar opinion? Write a review on ieatwords.com.au!
- Verified purchase
made a big mistake buying this thing
First scanner arrived and would not power up. Replaced good service.
The replaced one powers up but will not capture anything. Have had a friend who is a electronics wiz try it because it may be something i am doing or not doing but he has had no luck either. Have spent hours trying to make it work.
Similar opinion? Write a review on ieatwords.com.au!
Totally bad.
This scanner obviously is not good quality. People still putting bad reviews on and it has been over twelve months since I returned mine and for the same reasons still,being listed. I returned mine and got a replacement but it was just the same as first one. Ended up with a refund. Maybe you should look into this product and maybe not stock it.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Barb Dasked
I have taken my 5-in-1 scanner out of the box, plugged it in and powered it up, after 12 seconds the screen reads “good by” and turns off. How does this work, it has been plugged into the power for a couple of hours
1 answer
Make sure you follow the basics; insert SD card before pressing power button. Also try a low capacity SD card, 8 or16 GB' s. You could also switch off at power point and switch on again after about 20 seconds. Press the mode button before the 12 seconds are up. Read instructions again very carefully and keep trying, as I did. Good luck!
yvonne.newman.31asked
The LCD window is blank, this of course stops everything else from working too. There's power, the red light is on, and I can see there's a light on inside the box, I can see that when I pull out the photo holder. I've tried turning it on with the memory card in and I've tried turning it on with the memory card out but still no image at all comes up on the LCD display. It's been working absolutely fine. Used it yesterday turned it off put it back in the box pulled it out this morning not working. Any ideas anyone?
2 answers
The red light indicates something is not working properly; it should be green. Maybe your memory card is full or a dud. I had the red light showing and it turns out the MC was a dud. Always make sure the MC is inserted before pressing the power button. Also switch off power before removing MC. Also don't insert the slide holder before switching on. Hope this helps.
Wow .. thanks for that. I tried all you said and something worked. I should have tried your suggestions slower so I know which one worked .. LOL ... anyway ... its working now ... thanks HEAPS Simon :)
Ilonaasked
I just received my 5 in 1 combo scanner. So far I’m not too happy with the product...I have tried everything, have read the manual and all the comments to figure it out, but no luck....I have the Sd card inserted and the thing thing in the back....my slides all look like negatives and when I press mode I can’t change it. It stays on the first icon regardless of what I try...the red light also flashes...a lot of money for something that doesn’t work...
2 answers
Waste of money
Well I finally got a clear screen pic of my slide...but now I can’t seem to get it onto the SD card or even view what’s on the card, and as for the color that does nothing...it’s a shame because once I was able to get a proper pic on the screen I thought it was all going well...it may be a return...
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Ross x.Kogan
Hi Norm, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality produ... Read more
cts at the best prices for our customers and we stand by them.