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3 questions from our users

Lulu

Luluasked

32" FULL HD LED TV KALED32XXXYB

I have a Kogan 32 inch TV - which I have only used about 6 times, and it seems to have a defragmination type thing when you turn it on? It has been in the same spot for the past year. My daughter has the same one in her room which is older, and works perfectly. Any ideas?



2 answers
Bazza
Bazza

Hi i don't have a problem with our tv it has been perfect since we have had it .

Kogan
Ross x.Kogan

Hi Lulu, thank you for your question.
We are sorry to see that you are experiencing issues with your TV's display during start-up. Without seeing an example of the issue, it's difficult to advise on the specific issue which may be occurring. Please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/

Sachick

Sachickasked

32" FULL HD LED TV KALED32XXXYB

Our remote control of our television is broken. It is a Kogan, model KALED32XXXYB.
Would a TCL Universal TV remote work on my Kogan tv?

No answers
Deb.kydd

Deb.kyddasked

32" FULL HD LED TV KALED32XXXYB

My remote for this tv is not working. how can i get a replacement?



3 answers
Purple Nanna
Purple Nanna

Hi,
Mine is still going really well. I would ask Kogan if they have access to replacement remote's, or you can go to Dick Smith's or similar places and get a remote that you can use for all types of TV's. If you give Kogan a call, or message first, then if no luck ring Dick Smith.
xx dee

Noel T
Noel T

You can also purchase from eBay but require the model number from the rear of the television so that you match the remote correctly

Kogan
Ross x.Kogan

Hi Deb.kydd,

Thanks for your question!



Our Support team will be happy to help you out! We can be contacted on 1300 304 292 or at the following link:
https://www.kogan.com/au/help/question/new/

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