I got my TV shipped to my dad's address and it was really speedy, but maybe too fast as the item was damaged when I received it.

So I had to pack it back in the box, take it back to my dad's so Kogan can pick it up later that week. The process for getting a new one was under 2 weeks but it was highly annoying.

If you are using this TV for gaming & casting I think it's a really good TV for the price.
But when it comes to the TV side of things, It's a little letdown. The quality isn't the best, although... I still don't think I would rather a $3000 50 inch TV. I would rather purchase this TV again.

First one I bought worked for an hour sent it back second one I bought picture freezes and shuts off after five minutes cheap crappie China crap dont buy save your money and get a name brand that is reliable still under warranty and sick of Kogan crap and the way they stuff you around complaint wise

Very happy with Kogan 50 inch 4k led tv bought it for 490 very much cheaper than Sony and Samsung and exactly same quality for about 300 cheaper just wasn't happy with Kogan a soundbar cause remote wouldn't work and they only gave me a 25 voucher instead of a full refund but TVs are great quality early days just hope it lasts along time like my old hd Sony tv cause didn't get extended warranty

Very disappointed in picture quality, lacking sharpness, fast movement on screen is blurry. Couldn't seem to find acceptable contrast and/or brightness. I have only had this TV for a day, spent hours trying to get a decent picture, went back to old TV. Would like to hear if anyone else has had similar concerns.