Laurastar Lift 500

The iron is a replacement for my Laura Star 1st class that I have had for 20 or more years. It is brilliant and I love it. I love it because it irons my linen clothes without any effort from me.

Prefer this iron to traditional type irons.
The canister is filled with tap water & is able to be topped up whilst in use.
I generally hate ironing and the lift makes ironing so much easier.
The protective sole plate is excellent for delicate fabrics ie silk.
I didn’t read the instructions properly & didn’t remove the protective sole plate to clean lint from the iron plate after each use, subsequently the steam outlets got a little blocked & the iron wasn’t working as effectively. The iron handle needed to be repaired as I suspect it may have been dropped.
The service department and customer care were excellent & based on my experience, I highly recommend this iron.

This is my second Laurastar iron, my first was excellent and lasted many years, I was totally hooked. Then when it was time to purchase a new one I purchased the Lift not sure which model. What a disappointment! In 18 months it has been back approximately 3 times to the dealer in Perth. Who I might add have been very accommodating in trying to repair it but has not made any difference. Doesn't heat enough, constantly spits out water when you press the steam and leaves marks on my clothes. Not worth the $750 I paid. :(

I bought my iron 18 months ago thinking it was the state of the art iron. I spent $750 which at the time I thought was a lot but I was confident that Sunday night ironing would be made easier. How wrong was I!!! It's been back twice for repairs. It spits foul rust steam on my clothes. I cannot tell you how many clothes I have had to rewash. Every second filter works for about 15 minutes then the beast is yelling at you to replace the filter. I am so completely sick of this dysfunctional product I would like to scream. I cannot remember feeling this strongly about a product. DONT BUY ONE. I have complained to the company but my strong suspicion is that they won't respond. Just hate being ripped off!
Angry Karenne

I am very disappointed purchased mu iron about 12 months ago initial problem was the handle moving which ws fixec without an iron for over week. Nexr the sole plate is discoloured, now it keeps shorting my power when turned on. I have puchased another two for presents in April one has thesame issue I initially had fixed the other as yet is used. This product used to be superior now it is questionable

Wanting to purchase the Laura star lift as it looks amazing but hearing more negatives than positives and quite disappointed. Are there new batches made, and the problems rectified .Please let me know thank you. If I purchase from Harvey Norman do I get a free board with my purchase.