This is our second Laurastar steam station. We replaced the first one because it would have been too expensive to fix. I didn’t want a second one but husband really wanted another. It went well for a while but then the fan in the board stopped working properly, and now it keeps blowing out our power in the house. We have 3 phase power so it shouldn’t happy unless there is a fault which sets off the safety switch. The other downside is that it is too heavy to move around so I have to have it set up all the time. Not a problem if you have a spare room like we do but certainly a consideration.

My Laura Star just stops making steam after about an hour of ironing I clean it our religiously
It was serviced at 6 months for the same reason but they didn't find an issue....It is very frustrating. As I really do love the iron but feeling disappointed at the moment.

Purchased in August 2015, went well for the first year although it ruin some of my delicate clothes, after that it all went down hill. Emailed Head Office, they did call and said someone would come pick it up for servicing, nearly a year later I'm still waiting. I don't want it at all now and regret spending my hard earned savings that I haven't been able to use for nearly a year now. Ideally I would like it collected with some reimbursement but don't like my chances.

Highly recommend - great investment. Irons beautifully -teaching young adults to use!
I purchased for my wife and realised only today -she has never flushed or cleaned it? I did so today and it was pretty good- wow! Family of 5 adults, used min 3 hrs per week, 8 full years long.
Embarrassment continues .... never serviced, never cleaned properly and sole-plate cleaning used first time today. It was also a demo model ....
Only quirk this week was fan in board not as strong as used to be - but works good still.

Contacted the service department who obviously has to see the product to organise any repair. They need it for several days and we expect that the repair bill would be high. We enquired about a trade in to save time and also to ensure that I can continue ironing soon as we both work and I have limited time to catch up on it. We wanted to upgrade to a model that is currently on sale and was advised that we must pay full price for any product that is bought with a trade in. That should not be the case as then the advantage of trading in is lost and especially seeing that we have constantly purchased accessories that are all quite high in price and will be giving the current trade in with new accessories.

My last Laurastar system required constant repairs so I decided to replace it with a newer model S6A. I have now had it for just under a year. One of the positives is that the system irons beautifully with little effort, however the negative of constant maintenance outweighs the positive. Recently I attempted to flush it, as I regularly do, and followed all of the instructions. However, as soon as I turned it back on, it tripped the power. Looks like I'll be back for more repairs - not acceptable when you've had it for such a short time and invested a large amount of money!

We've owned our S4 for almost 8 years and about 2 years ago, had to send it to Sydney for repairs, We now have to send it back again to get the switch replaced - again as it's tripping the power. If you watch the sales lady on TVSN, she notes that she's had her laurastar for 18 years or do and not had any problems, clearly she doesn't own or use an S4. When they work, they are great and they do the job very well, but for an iron that is used by two people, having to replace a cody switch again is not great reliability. We'll keep the ironing board but ditch the iron.
It is good and does the ironing job very well
Not much use if you can't turn it on

Keeps tripping the power and the fuse box. Have taken it 4 times to Chatswood branch only to be told that there is nothing wrong with it. The first to times it was steaming without stopping and had to turn it off at the main switch. this is a bit bizzare.
Generally when working irons well
Have taken it regulary to have it repaired

This is my second Laurastar, upgraded from the older model, and I love it. Ironing time is significantly cut down, water can be refilled whilst it's still on so you can continue ironing straight away.
Is a little heavy to move around. Does a beautiful ironing job.
Loads of steam, cuts ironing time
Heavy to move