3 questions from our users
AGuildasked
Do you do on site service or do i have to send my system to you?
1 answer
Laurastar S.Laurastar
sorry no onsite as we have specialised equipment that is set up in our workshop, please call customer support on 1800 999 910 for assistance
Sujataasked
When using, water collects in the base of ironing board and I would like to know if it’s possible to drain out. Currently I have to remove cover, tip the board up and drain water into a bowl. Not ideal.
1 answer
Laurastar S.Laurastar
please call customer service on 03 9894 1400
lyn seeleyasked
my laura star is hissing all the time and the green light does not come on but the steam is there at the moment. I left the iron on while I found the model went back to the iron the green light was on. Ironed the shirt and the green light went of. Do I need to put the machine in for maintenance to get it back up to speed
1 answer
Laurastar S.Laurastar
Hi Lyn it sounds like its leaking from the O ring that is found on the top pressure cap. Please call us on 1800 999 910 for assistance, we can send out free O rings if required. regards Dino
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