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j9Wanniassa
- 9 reviews
Rusting and chipping after 9 months
After 9 months, my kettle is rusted and chipped around the lid. I have attempted to contact the company with absolutely no response. Definitely not worth the money, as the cheaper brands last longer
Purchased in August 2021.
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RustyVictoria
Another rusty Le Creuset Kettle
Wish I had read your reviews before we invested in a Le Creuset stove top kettle. After only 7 months use the enamel is rusting on the inside base. Big list of dos and donts -dont fill it with cold water if its just come off the stove, dry it between uses, avoid leaving it sitting with water in it.The company we bought it from were very helpful and have offered to replace it but either way its very poor value for money, a real nuisance and I wouldnt recommend it to anyone who wants a stress free kettle. Le Creuset is not the brand it used to be.
Purchased in November 2021 for A$160.00.
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DottyGreater Melbourne (Inner), VIC
- 2 reviews
- 2 likes
- Verified purchase
2nd le creuset kettle now rusty - update below...5 stars for customer service!
We bought our first one many years ago. It probably lasted about 5 years before rusting. I was thrilled when le creuset happily replaced it about 3 years ago, only saying to keep it dry in between uses....how stupid is that? A kettle is intended to be a water utensil and is used by many people in the household. No way of monitoring this.
Anyway...the replacement kettle has started to rust. We only ever use filtered water, and I also do try to empty it every time, but inevitably it's going to have wet patches.
I love its look, and it is perfect...Read more
for our induction stove. Which brings me to another point, it's never been on a gas stove, so it can't have worn out from the gas flame. I guess I will try to get another replacement, preferably though a refund so we can get something else. Le Creuset Australia have been fantastic! I phoned after writing this review and immediately Chloé put the wheels were motion to get my warranty replacement. I am now a very happy owner of the 1.6 litre stainless steel version. It looks beautiful and its induction compatibility is brilliant, amazingly fast, way faster than the enamel kettle. Thank you Le Creuset !!
Purchased in June 2021.
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AGeeSydney, NSW
Love our stainless steel version
After reading all the reviews I still choose to purchase this kettle due to my love of its appearance (almost all other types are super modern).
It looks amazing sitting on the stove (where it lives), we just love it. However we purchased the stainless steel version, to hopefully avoid the issue of chipped enamel and rusting issues these kettles seem prone to. We've had it for a few months now and try to never leave it with standing water inside.
Fingers crossed it stands the test of time.
Purchased in December 2021 at Everten Online for A$152.00.
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enamel chipped, inside rusted
Within a year of buying this kettle, a decent size piece of enamel chipped off the lid. The insides have been slowly losing their coating and it's begun to rust inside. I've owned it for about 5 years. I thought Le Creuset products were high quality. Not sure I would trust them anymore. Not at the price they charge anyhow.
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Sadly another fail!
Love the design and usability however our second kettle has developed internal rusting on the bottom. Le Creuset replaced the first kettle so good on them due to rust on the internals of the kettle. The first lasted over three years and the later less than 18 months. Not recommended as it is too expensive to replace every 1-2 years. Another example of great design and exceptionally poor manufacturing processes.
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Gail BAU
Absolute Rubbish
Bought Le Creuset Kettle in Marseille Blue for $185. It came with a lifetime warranty.....not worth the paper it was written on. After 9 months of use the enamel started to crumble off part of the outside bottom edge and inside was rusty in that area. I took it back to the shop I bought it from and they phoned Le Creuset anticipating that it would be replaced. The shop assistant was told by Le Creuset that the kettle must have been thrown at something to cause such damage and therefore would not be replaced. What an insult! Some of my favourite cook pots in my kitchen are Le Crueset. They have successfully 100% managed to get rid of one of their long time supporting customers. I used to rave about how good the product was but never again!
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grant
- 4 reviews
- Verified purchase
Poor quality
Purchased an enameled (Dune colour) in 2015 ($109), its not even two years old and has rust coming through the inner lining . Besides the cheap material they have used ( Made in Thailand ) its a very nice kettle, cool handle and heats well - pity about the quality control - does France have this problem ? On checking reviews in UK I found this fault has been ongoing since 2011, doesnt say a lot about there customer satisfaction response.
Because we like the kettle ( even with the finish problems), gone ahead and purchased a stainless steel...Read more
1 comment
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Very Disappointing
The style of this kettle is very attractive but has lasted barely 34 months. Rust developed very quickly around the lid rim and spout and soon after rust developed inside the kettle in the base...this leaches into the water being boiled. Unfortunately the shop where I bought the product has since changed hands & so no one wants to take responsibility for the product. It is definitely NOT worth the 'higher end' price tag that is attached to it & it seems, in my experience, that the '5 year guarantee' on these products might as well be written on toilet paper!
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PhoerestMelbourne
- Verified purchase
Now made in China & the quality reflects this. Broken
I purchased this product and when I opened the box it already had some of the ceramic glazing cracing off near the handle. I could have taken it back had it not been for the incident where I knocked it on the bench and a large part of the ceramic glazing came off the base and internally making it unusable. Don't buy this product. It just will not last long. I'm no longer going to be purchasing Le Creuset products - they've sold out. Made in China is not Made in France.
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Grace LPerth
- 2 reviews
- 10 likes
Disappointment!!
I bought this on 20/11/2013 after being disappointment with Essteele Stainless Steel Kettle which rusted around the lid after using for a few months.I got my money refunded and I went about looking for a quality kettle and was persuaded by a staff in a shop that Le Creuset Traditional Kettle is very good and she has only 1 red color kettle left. I bought it and after a couple of use with only filtered water, I noticed black particles in my water. I continue to use it and it was obvious that rust was in my water now. I use a torch to shine insid...Read more
e the kettle and saw some rust forming around the bottom hole of the outlet.I brought it back to the shop last Wednesday and she contacted the representative for Le Creuset Kettle. Today is Sat 25/01/14 and still no word from them. It's stable and look solid. There are many small holes for the water outlet. The very bottom hole started to rust within a short time.2 comments
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grant
Follow up:
bility to supply.. Full marks for Warranty cover. The enameled Kettles are carbon steel not stainless thats why they rust.Submitted a Warranty claim and it was accepted same day.Got a full refund and purchased a Stainless Steel Le Creuset 2.1L for $119 from UK after the Australian sale fell through due to ina... Read more