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Blurry image while watching sport
TV seems good except when I am watching fast ball movement sports. For example when watching cricket in HD or 4k the ball looks blurry or jittery when moving across the screen.
I have contacted customer support numerous times and even sent in video footage of the problem and no one has got back to me
Purchased in December 2021.
1 comment
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GalaxySydney
- 6 reviews
Almost perfect
PROS:
1) Perfect OLED 10/10 picture quality. Nothing else comes close
2) Insane levels of contrast - and just like the picture quality, nothing else comes close
3) Viewing angles are excellent. Let's face it, nobody can always sit directly in front of a TV, so this is very important to me and a major reason to buy OLED
4) Fantastic design with super slim bezel.
5) Very good remote control
6) HDMI 2.1 - one of the first products on the market.
7) Can handle almost all HDR formats
CONS: ...Read more
1) Be proactive about screen burn. Use the pixel refresher once a week as preventative maintenance (according to LG service centre) and don't use it once you notice a problem as that is too late. I used to have the C7 and after 18 months there was screen burn. LG were supposed to replace the panel, but could not get stock for ages and so was offered this brand new C9. 2) Sound quality on the C7 is better than the C9 although the mid range is nice on the C9 making dialogue quite clear but certainly a bit of cost cutting in this area is evident 3) Out of the box picture settings are too harsh so spend time to tweek that to your liking and many online sites that have good recommendations for ideal adjustments. This needs time, so don't rush it. 4) I can understand why they did it, but detailed settings have to be done for each source that is being used. It's a pain having to make changes. The "Apply to all" is not thorough enough and does not include everything. 5) Screen burn anxiety now that I have a new set. It is real and it happened to me but LG were awesome about it after such a short time. Now I spend most of my time avoiding extended viewing of Sunrise and Today with newsfeed along the bottom, so OLED may not be for everyone. 6) The ambient light setting is too aggressive making the picture too dark in low light. Best to switch off and set your backlight to about 75 to handle day/night viewing. 7) Google Assistant - I don't get it when I'm holding a remote control in my hand.Purchased in September 2021 at Bing Lee Online store.
1 comment
LG A.LG
Hi Galaxy,
Thank you for your great review. Your feedback is greatly appreciated and we are glad that you are enjoying your new product.... Read more
Should you have any further enquiries, please feel free to reach out and contact us on 1300 54 227. Thanks again for choosing LG, Alicia / LG AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Neil E.asked
I’m considering a lg c9 65”, all shops have them advertised at $3399 or so.
Has any body picked one up cheaper than this ?
Sales people tell me there is new models coming out, so you would think they would be keen to clear old stock....
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LG A.LG
Hi Hofmann,
Thanks for taking the time to reach out. We appreciate your feedback and are sorry to hear you had a bad experience and would like to look into this for you, if you could please contact u... Read more
s on our email [email protected] or alternatively you may also contact us on Facebook so we may action this case for you