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6 questions from our users

Chris

Chrisasked

3 BL (2009-2013)

Why do the headlight washers keep popping out by the self’s?
How do you put them back in?



No answers
Anni

Anniasked

3 BL (2009-2013)

What would cause the power steering pump to fail in a one owner 2012 Mazda skyactiv luxury sedan, which has driven less than 19,000 kms. This vehicle has had all appropriate services. The cost of the pump was prohibitively expensive at over $1500 plus labour.

2 answers
oracle
oracle

Hydraulic power steering fluid can leak from worn or damaged hoses and failing seals. When enough fluid is lost, the power steering pump can overheat or wear out prematurely, resulting in a loss of hydraulic pressure and failure of the power steering system.

Anni
Anni

This vehicle was recently serviced and still had the power steering pump failure. I realise it is a 7 year old vehicle but has not done more than 19,000kms. Mazda Australia was not interested though I've read on forums that there has been problems with power steering in the past. We also needed a new battery at over $300 for the I-stop feature, which only ever works if the battery has 100% charge. Then the 80,000 km service. It was a very expensive week all up! Disappointed in Mazda!

Thank you for your answer!



Niknok

Niknokasked

3 BL (2009-2013)

I currently have a 2008 Mazda 3 Neo Sport. Absolutely love my car but after 5 years ( of perfect running) I'm feeling the need for an upgrade. I'm looking at a 2012 Mazda SP25, with leather seats, sunroof etc, all the goodies. Anything I should be looking out forin this model? My current Mazda hasn't skipped a beat, even with lots of k' s put on the clock every year. Cheers

No answers
Sarah B

Sarah Basked

3 BL (2009-2013)

I have a 2011 Mazda 3 NEO, currently 110,000km. For about the past 2 years, the engine light has been almost constantly on. I have it serviced as required, & 2 different mechanics have checked it. The first one checked it and said probably just a malfunction. The second one did a diagnostic test, & said it was something to do with oxygen concentration (I think?) . He said to stop using E10 fuel - it is rubbish & has possibly worn something out in the engine. He suggested I use premium 98 fuel, or at least 95.
I've done that for the last 8-9 months, & the engine light remains on. I taking it back tomomrrow for its next 10,000 service & I'm worried he might do the dodgy mechanic thing, & tell me something really expensive needs to be replaced - which as an non-mechanically minded female I will be none the wiser for.

Could anyone please tell me what questions I should ask before just accepting what is told to me - or could tell me possible reasons the engine light won't go off?

3 answers
niko87
niko87

I would NOT be driving a car with the engine light on for a day let alone for months! If the mechanics are unable to diagnose the problem then they are not good mechanics. Take it to a Mazda dealer they might charge you more but they can at least find what it is - and fuel quality will never fix anything you are wasting your money on premium fuel.



niceguy42
niceguy42

I also have the same problem on my 2010 Mazda Neo. The engine warning light first came on in Dec 2018. I took it to a reputable motor mechanic in Jan 2022 for a diagnostic test and found the 2 oxygen sensors needs to be replaced for a total cost of $600. However, after driving out from mechanic the engine light came back on. They rechecked the sensors and did another diagnostic test and found no issues. He then asked me what fuel do I use, which was E10. He told me this maybe the problem and asked me to refuel the tank with premium 98 from either Shell or BP for about 5 times and then come back to reset the engine light to see if that is what is causing it.

Sarah B
Sarah B

Hi, thanks for the responses. When I took it in for the next service, I was advised it was the oxygen sensors - that they needed to be replaced, and if the engine light turned back on again, I had much bigger and more expensive problems. I paid for the oxygen sensors to be replaced (I think it was around $500) and they turned the engine light off. They also said no more E10 - I had to continue using the better fuel. Within a day of the service, the light came back on. I was very frustrated and thinking I was in for the big expensive fix. However a few days after that, it engine light turned off again, and has remained off ever since - almost six months now. No further issues with the car - very happy about that.

Tee

Teeasked

3 BL (2009-2013)

Hi can anyone help
Me I'm about to buy a 2012 Mazda 3 neo sedan auto one owner with full log book history. It has a few scratches but nothing major. It has couple of months rego. Please anyone tell me if $6400 is to much for this car. Thank you.

2 answers
Angie
Angie

Hopefully there is no steering wheel problems as I encountered

JLJL
JLJL

Is $6,400 a typo? If that's the price it's the deal if the century! If the price is $16,400 it's a little high.

flukemtb

flukemtbasked

3 BL (2009-2013)

I have a Mazda 3 Neo MY2012 54,000kms. A transmission mount is worn & making a rattle noise. Been told by the dealer this is a wear & tear issue so not covered by warranty. Caused from driving on bumpy roads but how bumpy is bumpy? All roads I drive on are bitumen. Should I be taking this further? Not even my brakes or tyres have worn out yet, seems strange a transmission mount has.

2 answers
Jun Tuazon
Jun Tuazon

Get an expert opinion from your motoring association near you. It seems that Mazda & it's dealers regularly try to wiggle out of their warranty responsibilities. Next time we know to stay clear of Mazdas. I have written to Mazda Japan about my problem with my car and still awaiting reply,perhaps you can do the same.

SS
SS

I agree. I would argue and push the issue with a mazda dealer.

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