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Reviews

4.8

955 reviews
5
(856)
4
(68)
3
(8)
2
(9)
1
(14)
  • Transparency
    4.8 (84)
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Very rare!

published

Very rare to find an organisation that has your welfare in mind! I was also very impressed with the clarity of the explanations to all my queries. Glad I found you!

Uwe K

Uwe KGreater Melbourne (Outer), VIC

  • Verified customer

It's not every day you get good service

published

Choosing a health fund or changing to another one is confusing at best. Not in this instance.... This was really easy and I feel Reham provided me with a outstanding good service and answered all my questions.



Review collected in partnership with Members Own Health Funds

Mich

MichSydney Surrounds, NSW

  • 2 reviews
  • Verified customer

This is great

published

The person of whom I dealt with, Chantelle Benlisoy, was most helpful, patient, knowledgeable about the subject matter & extremely professional. Chantelle is a great communicator & speaks with clarity. I could tell that Chantelle enjoys her job

Review collected in partnership with Members Own Health Funds

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Mary

MarySouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Explained well to meet my health needs. Chantelle was great!

published

This service was individual. Catered to my specific health needs. Efficient description of products offered. A good comparative service was offered by Chantelle. Impressed with her expertise. Was happy with her recommendation.

Review collected in partnership with Members Own Health Funds

Jacinta K.

Jacinta K.South-Eastern Region, NSW

  • Verified customer

So easy. And no angst

published

This was so easy. The lady on the end of the phone was very helpful and honest. They sent me the details then took care of all the transfer details. It was easy to sign up with the new provider

Review collected in partnership with Members Own Health Funds

JohnH

JohnHSydney, NSW

  • Verified customer

A breath of fresh air in health funds

published

Melissa was helpful, patient and extremely knowledgeable about the Members Own products and services calling back many times over several weeks at my request many times until we settled on the best choice of policy to suit me now and into the future ..after several experiences with other providers this was a surprising and welcome experience.
I highly recommend members own for people who appreciate good products and exceptional customer service

Review collected in partnership with Members Own Health Funds

fem5

fem5Southwest, VIC

  • 2 reviews

Feeling Valued

published

So happy I chose to contact Members Own. Your help Chantelle made the decision to change policies so much easier than I anticipated. You were very helpful, patient and understanding. I feel quite settled in my decision which is attributed to the way you've managed this process. Well done, keep up the good work.

Phaedellis

PhaedellisCentral Highlands and Goldfields, VIC

  • 3 reviews
  • 3 likes
  • Verified customer

Amazing service

published

Melissa was so very honest and helpful, she was understanding and what struck me the most was she listened to what I wanted, advised me as to what was the best value for money and I can honestly say I’d HIGHLY RECOMMEND this service to anyone looking for private health cover.
Thank you so much for your incredible Service and help

Review collected in partnership with Members Own Health Funds

Troy P.

Troy P.South East Queensland, QLD

  • Verified customer

Amazing Customer Service

published

Liz Was very easy to talk to and was very helpful Liz was able to save me money on my current policy which I was looking to do overall it was a great experience and would highly recommend this service

Review collected in partnership with Members Own Health Funds

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AlbertN

AlbertNPerth, WA

  • Verified customer

Great Value, Great Savings

published

I got a coverage that was comparable to my current one in many aspects and very superior in other aspects, all for more than $100 savings a month.
Very happy.

Review collected in partnership with Members Own Health Funds

Beejay

BeejayGreater Melbourne (Outer), VIC

Pleasant experience

published

Liz was very efficient and walked me through the process and explained the procedures clearly. I didn’t feel pressured and was able to change over to a plan that was more suited to my current life.

D.J.K.

D.J.K.South Australia

  • Verified customer

Great Customer Service

published

Every question was gladly and truly answered, with lots of patience, as the ordeal can be confusing.
We would recommend Members Own, especially Reham who explained all our questions, so we could understand exactly what we'll be paying for.

Review collected in partnership with Members Own Health Funds

Alan M

Alan MHunter Region, NSW

  • 2 reviews
  • Verified customer

A pleasant And Lucrative Experience

published

Reham clearly explained the key features of the proposed policy, emailed the detailed details and answered all my questions pleasantly without any aggressive sales tactics. As a result I signed up the same day.

Review collected in partnership with Members Own Health Funds

EricW

EricWSydney, NSW

  • 2 reviews
  • Verified customer

Great Service & Helpful Advice

published

Melissa was very helpful and didn't try to sell me a product. Just asked me what I needed and sent a quote which proved to be the best one. I didn't feel pressured at any point and called back in my own time when I was ready to take the plunge. Very impressed.

Review collected in partnership with Members Own Health Funds

Janette M.

Janette M.Metropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Members Own Health Funds

published

I was contacted within 10 minutes of my online inquiry, the consultant was helpful and decisive when I asked questions; this gave me the confidence to accept the quote and also recommend this service to others.

Review collected in partnership with Members Own Health Funds

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Luke

LukeGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Great, fantastic helpful

published

They were great, I was forgetful and disorganised and keep forgetting and the we’re very patient. And call back when asked. And worked with me, when still could find information

Review collected in partnership with Members Own Health Funds

Sarah

SarahGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Excellent service

published

Tia's service was great, she listened to everything I needed and I was able to save over $1,000 for the year on my health insurance. Thank yo so much Tia :)

Review collected in partnership with Members Own Health Funds

Bob D

Bob DGreater Melbourne (Outer), VIC

  • Verified customer

Members Own. a great organization to deal with

published

I have been talking with Members Own representative Chantelle about changing funds for a lower premium and better benefits. We started talking several months ago before I went on holidays so our talks were . suspended till I returned., True to her word Chantelle contacted me as soon as I returned and provided me with an array of policy options.With many options available Chantelle guided me through with a lot of patience which eventually ended up with substantial savings in premium as well as improved benefits. I would recommend Members Own as a very reputable, organization and Chantelle as their representative a very helpfull knowledgeable and friendly person to deal with.
Bob Denham

Review collected in partnership with Members Own Health Funds

BrendaD

BrendaDWestern District, VIC

  • Verified customer

Needed better value. Got it but could have been advised about our policy.

published

Could not fault Melecia. She was well informed on the product. Beyond helpful very patient. In the end she worked out a better policy. She understood our needs and delivered.Great work Melecia.

Review collected in partnership with Members Own Health Funds

Tru

TruSydney, NSW

  • 2 reviews
  • Verified customer

Fantastic!!

published

I had a new/better suited extra’s cover for my family for not much extra than I was already paying for Hospital Only cover. :) Thanks for everything. Great and very quick!

Review collected in partnership with Members Own Health Funds

Page 4 of 48
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Questions & Answers

Homa T Esfejir

Homa T Esfejirasked

how can I copmare the quote with other Fund?

2 answers
debbie
debbie

Simply ring and they will compare for you

Members Own Health Funds
Ben T.Members Own Health Funds

Hi Homa, debbie is right, give us a buzz on 1300 34 34 36. One of the team will walk you through the process and let you know if we have something better, if we don't they will let you know that too. Cheers, Ben

Evan R.

Evan R.asked

I want a decent comprehensive service that excludes sham, pseudoscientific practices such a chiro, naturopathy and TCM. Can you guys help?

2 answers
pdjones
pdjones

Just don’t get extras.

Evan R.
Evan R.

You missed the term “comprehensive”... which means I want the extras. Just not the woo.

Surette Britz

Surette Britzasked

Will you waive the waiting periods?

No answers

Get an answer from our members and Members Own Health Funds representatives

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