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Reviews

4.8

955 reviews
5
(856)
4
(68)
3
(8)
2
(9)
1
(14)
  • Transparency
    4.8 (84)
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AnnM

AnnMSouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Excellent Service

published

Very helpful more than happy to change over to members own health fund. Better value and service provided than my old health fund i was with for nearly 40 years.

Review collected in partnership with Members Own Health Funds



pdjones

pdjonesGreater Melbourne (Metropolitan), VIC

  • 2 reviews

A helpful Health Insurer?

published

Member's Own represents a number of member owned Health Insurance Funds. I was unhappy with my current fund because of poor customer service. When I rang Members own I talked to the same person on two separate occasions. She was great and talked me through my options.

RDJ

RDJ

  • 2 reviews
  • Verified customer

Courteous and friendly service

published

Changing to a Members Own Health Fund was made very easy. All of my questions were readily answered by Melissa and everything was easy to understand. A great saving was made on the premiums.

Review collected in partnership with Members Own Health Funds

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Kitty

KittySouth East Queensland, QLD

Helpful

published

Chantelle is very helpful. Good option was found for my current situation. Chantelle compared the best one with my current insurance and worked out a best one for me. Thank you so much.

Excellent service

published

Julia was extremely helpful and very well informed regarding all aspects of changing health funds. She didn't pressure me and I was delighted to make quite a saving on my monthly premium by switching to members own funds.

DonnaK

DonnaKSydney, NSW

  • 2 reviews
  • Verified customer

Easy and Helpful

published

Very easy and straightforward health insurance changeover. Melissa was very knowledgeable and explained all aspects of changing over health funds. Members Own website was easy to manage and provided choices and premiums before having to speak to someone.

Review collected in partnership with Members Own Health Funds

Gloria

GloriaHunter Region, NSW

  • 3 reviews
  • Verified customer

Very Helpful and understanding

published

Melissa was helpful, patient and extremely knowledgeable about the Members Own products and services calling back many times over several weeks at my request many times until i settled on the best choice of policy to suit me and my children now and into the future Melissa was very helpful, she explained every thing, compared with other funds and worked out a lot better deal, highly recommend Melissa . She was so very honest and helpful, she was understanding and what struck me the most was she listened to what I wanted, advised me as to what was the best value for money.

  • Verified customer

Very good

published

Melissa was very helpful, she explained every thing, compared with other funds and worked out a lot better deal, highly recommend and will pass on my experience to other friends

Review collected in partnership with Members Own Health Funds

It was so easy.

published

Amith was so helpful. He understood what We needed and delivered with flying colours. Thank you for your help. We now have a great health Care provider. Thank you so much for all your help.

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Extremely Helpful and articulate

published

Melissa was able to explain all the complicated issues around health care in plain language, giving a precise explanation so I new exactly what I was purchasing. Melissa provided knowledgeable and excellent service.

Steve

SteveSouth East Queensland, QLD

  • 2 reviews

Fantastic Service which saved me $$$$

published

Chantelle was so helpful. She looked at the policy that I currently held, asked me some fact finding questions to determine what was most important to myself and my family, and sourced alternative policies with increased benefits at a cheaper price. I would not hesitate to contact them again or refer a friend.

MartinP

MartinPPerth, WA

  • Verified customer

Great Service

published

Julia from Members Owen was great, found a health found appropriate for our needs. Very helpful and professional should have used Members Own long before I did. I does not pay to stay loyal to your health provider. I Would recommend Member Own Health Funds.

Review collected in partnership with Members Own Health Funds

Great customer service

published

Amith was great, he found the best health cover and extras to suit my needs. It was all so easy, Amith was professional and listened to my situation and then did everything. Would highly recommend Members Own.

RachelS

RachelSGreater Melbourne (Outer), VIC

  • Verified customer

Wish I had explored this earlier !

published

I am in absolute awe ! Why on earth have I been spending more than double what I should for health care ? The answer is, I shouldn't have. My goal now is to open the eyes of my family and friends to help them save money just the way I did all thanks to a stranger in the chiropractors waiting room :)

Review collected in partnership with Members Own Health Funds

leighb

leighbSydney, NSW

  • Verified customer

Tess was very helpful and offered ample information on the different health funds

published

Being able to look across the health funds on offer through Member Own was very helpful. I am very happy with the choice I made and happy with the price.

Review collected in partnership with Members Own Health Funds

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  • Verified customer

Great service

published

Tess was great finding the right cover for me at a great price in only a few minutes cant recommend enough I would definitely use this service again and encourage others to use it as well

Review collected in partnership with Members Own Health Funds

P.J.M.

P.J.M.Sydney Surrounds, NSW

Helpful

published

Helped me clarify some queries I had regarding my current health fund in a friendly, professional manner.
Listened to my concerns and provided me with relevant information in the manner that I requested which made it easier for me to process.

  • Verified customer

Great help

published

Very informative, helped with find comparisons.
Also lots of info re ambulance cover.
Easy to understand and would recommend to others
Has saved us money and made choice easy . Easy to understand and answered all my quaetions.

Review collected in partnership with Members Own Health Funds

Alec J

Alec JShepparton

  • 2 reviews
  • Verified customer

At last!

published

Very clear on product available to compare with my existing fund. Very happy with outcome.
Have been considering changing for two years.
Level chosen is cheaper with better benefits, and best of all the fund is based in my home state.

Review collected in partnership with Members Own Health Funds

Mike.

Mike.South East Queensland, QLD

  • 2 reviews
  • Verified customer

Pleased with final outcome.

published

Precise and very informative. Approach was very polite and friendly with a low key, non pushy style mixed with good humor, definitely very user friendly with sincere approach to needs of consumer and finally with an added bonus of excellent product knowledge. Thanks Tia.

Review collected in partnership with Members Own Health Funds

Page 3 of 48
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Questions & Answers

Homa T Esfejir

Homa T Esfejirasked

how can I copmare the quote with other Fund?

2 answers
debbie
debbie

Simply ring and they will compare for you

Members Own Health Funds
Ben T.Members Own Health Funds

Hi Homa, debbie is right, give us a buzz on 1300 34 34 36. One of the team will walk you through the process and let you know if we have something better, if we don't they will let you know that too. Cheers, Ben

Evan R.

Evan R.asked

I want a decent comprehensive service that excludes sham, pseudoscientific practices such a chiro, naturopathy and TCM. Can you guys help?

2 answers
pdjones
pdjones

Just don’t get extras.

Evan R.
Evan R.

You missed the term “comprehensive”... which means I want the extras. Just not the woo.

Surette Britz

Surette Britzasked

Will you waive the waiting periods?

No answers

Get an answer from our members and Members Own Health Funds representatives

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