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QLD, VIC, Carrum DownsDisgruntledSouth East Queensland, QLD
- 4 reviews
- QLD, Rocklea
- Verified customer
Cleaning service a rip-off
Booked the cleaning service .. two cleaners for one hour. Was aware travel time was included and email stated the cleaners would come from Carindale depot, close to my home, but on arrival they announced they had travelled from Rocklea and that because of travel they could only stay 15 mins. As I entrusted them to a helper this was not queried. When I arrived they were rude and unpleasant and wanted to spend my precious 15 minutes sprouting the rules and calculating the cost. My complaint has been ignored, and surprise .. my negative review does not appear on their website. A total rip-off, contrary to the movers, who were brilliant.
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Major MandellaSouth East Queensland, QLD
- Mini Movers
- Verified customer
Mini Movers have lost their way.
Mini Movers stopped working on my job even though I booked them and gave clear instructions on what to pick up and that I would not able to be present at most of the move.
They seemed to argue it was my fault when IN FACT they failed to security proper information at the initial booking.
THEN I WAS CHARGED NEARLY 1K when the same move a year before I was charged less than half that amount. The workers, although friendly and polite, walked around like browns cows - slow and anything but prompt.
The off shore telephone people only create barri...Read more
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- Mini Movers
- Verified customer
Complete rip off
I asked for an ute as only had a half a ute load of items if that. Was told i needed a small truck. Massive truck turns up. Absolutely ridiculous and over the top. Overcharged in time also. It's 20 min trip to my dad's house.
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- Mini Movers
- Verified customer
Consitently Reliable, Friendly and Professional
These guys are easy to book, they reconfirm, they show up on time and they work fast, are careful with your goods and your floors and walls and they move incredibly heavy things (like big fridges) into difficult spaces (up tight stairs). They are super respectful, polite and friendly. Ive used them twice and would so again. Its a great experience.
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DavidMelbourne
- Mini Movers
- Verified customer
Reliable and Friendly team!
This was the second move we have used MiniMovers for. The team were friendly, reliable and really cared for our furniture. Wilma and I can reliably say that in the two moves no furniture has been damaged. This move took the team almost 12hrs to complete. I know by the end of the day we were tired but the team kept on working until the final box was put in place. From pulling all the beds apart to re-assembling them to bringing the fridge upstairs to find it did not fit to moving the lounge furniture around, no request was too big or too small. I cannot thank the team enough. They are true representatives of the company.
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RobBrisbane
- Mini Movers
- Verified customer
Fantastic Team and Service! The best moving experience so far!
Hayden & Broden were the best !! We have moved several times over the years, and have experienced some good and not at all good removalists, but I must say that MiniMovers were the best. Thanks Hayden & Broden for such a great job.
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AdleMelbourne
- Mini Movers
- Verified customer
Professional company for moving, Always impressive!
Ben and Michael have just completed our move to Snapshot Drive and it was fast and easy. Ben and Michael are both professional and friendly, and able to move things in 30 seconds that gave me and my friends headaches for ages. I've booked Minimovers many times in the past for myself, family and friends, and I've always been impressed with the service, attention to detail, work ethic and overall experience. I'm very pleased that Ben and Michael continued this experience. Thank you once again, MiniMovers.
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Jenni
- 3 reviews
- Mini Movers
- Verified customer
Would not use them again nor recommend them!
When we arrived at our Retirement Village in Wyoming from the house in Lower Blue Mountains the two removalists had to pack everything in garage because floors weren't finished. There the care disappeared! Furniture scratched badly, one glass door on display unit MISSING, things piled haphazardly, haven't found printer yet! So so upset & disappointed, yes they had a job packing it all in garage but surely they could have done it without ruining my things!! I was swayed by the cheaper price, never again!!
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JudyGbrisbane
- Mini Movers
- Verified customer
Big thanks to MiniMovers!
I love MiniMovers!
From the move to the return for the boxes, the service was friendly, efficient and amazing.
I always use MiniMovers to move and will continue to do so - you understand what it means to provide a great customer experience!!
Thank you.
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Mark J.australia
- Mini Movers
- Verified customer
Nice teamwork and moving experience!
The team at MiniMovers were amazing . They turned an overwhelming task of moving our house to much better and easier experience. They have become the benchmark working as a team to get the job done and done well .. Thanks for being there we needed you James Family
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KBlBrisbane
- Mini Movers
- Verified customer
Dented Refrigerator
My fridge which was in perfect condition and now has dents (5) on the front panel. Unfortunately I didn't notice them on the day .... until I cleaned the fridge later that evening. They are small dents and even though I had a quick look before signing off they were not immediately noticeable. I contacted them on the Monday morning (move was Saturday) sent photos etc.... the feedback I received was that they agreed - yes the fridge is dented and it wasn't before; but I must have done it after they left! Not only was my fridge dented but I wa...Read more
s accused of being dishonest. I asked for an apology but was told my story didn't add up which is frustrating given that we all know how and when the fridge was damaged. These guys are immature and have no idea of customer service. If they didn't want to accept liability then they just had to refer to their Ts and Cs. I certainly didn't expect to be told that I must have damaged the fridge after they left. Don't sign anything until you have taken the time to check everything. You will be rushed and tired - but find your glasses, take control, have a good look and do not sign unless you are sure. One of the guys was actually great - the other however kicked my large sofa cushion across the room because he tripped on it. I was standing right next to him. Again a sign of immaturity and inexperience! My feeling was that if he was willing to behave that way whilst I was standing next to him, what else went on that I didn't see? At least I did receive an apology on site.Similar opinion? Write a review on ieatwords.com.au!
Hill Cbrisbane
- Mini Movers
- Verified customer
Recommended moving company
They really made the move easier for us. Colin and Ryan were efficient, fast and courteous, would recommend them to anyone.
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Gerrygeelong
- Mini Movers
- Verified customer
Great Experience from Booking to Actual Move
I was really pleased with all aspects of this move. From ringing to book it in just 3 days beforehand, to estimating the size of the truck, the followup phone calls on the day and of course, the actual move. The poor guys had to drive 150kms to get to my job from their last job and they never complained. This is the 5th time I have used MiniMovers and yet again they delivered.
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MisterQSouth East Queensland, QLD
- 6 reviews
- Mini Movers
- Verified customer
The Best Movers.
We have moved at least half a dozen times with Minimovers, and they have been excellent. We have a big house requirement - 4 Bedrooms, 2 living rooms, two Dining Room tables, two offices, and a bunch of stuff. Initially it was more than one trip per move, but I got to renting a 3 ton truck myself, and moving boxes and fiddly things on that. They have always gone out of their way. Having moved a couple of times, I found last move that we are considered VIPs. To that end, they had another crew in the area, and with my agreement, turned up, and we...Read more
were charged a discounted price for the two extra guys (bothing for their truck being there), which meant the pack and unpacks were lightning fast. In the five moves, we have only had two things damaged, and they had them professionally fixed without question. Their box service is great - we know we will be moving again eventually, so we keep them in the garage for the next time around.Similar opinion? Write a review on ieatwords.com.au!
MichaelWMelbourne
- Mini Movers
- Verified customer
Awesome Customer Service! Experts
The service provided by Trent and Lachlan was exceptional. Trent was a very experienced operator and offered a high level of customer service. Very refreshing to see a young team operate at this level...
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SueCaringbah
- Mini Movers
- Verified customer
Great Services and Impressive Staff
Early June we moved from Sydney to the Central Coast region, the first move in 32 years. A friend recommended Minimovers so we engaged their services. We were so impressed with the care and attitude from Gillie and Will, the service was excellent and they made our moving day a hassle free event. We can highly recommend MiniMovers.
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CGSYDSydney, NSW
- 7 reviews
- Mini Movers
- Verified customer
So much for recycling!!!
Moved with these guys a few years ago in Brisbane and used them again in Sydney. First move in Sydney was good, the two brothers moving the goods were really nice guys and took pride in their work and keeping the furniture safe.
Second move in Sydney from storage unit to new house. Late arrival due to accident on the way from the depot. The guys were OK, one quite new and new to Australia.
Boxes were purchased at the first Sydney move and were told by Mini Movers that they would buy back the used boxes. After the unpack, Mini Movers were cont...Read more
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Miss GeorgiaMelbourne
- Mini Movers
- Verified customer
Always an excellent job from this company
Hi! Emilio and Osama were fantastic during the move – fast, professional and friendly. I’ve used MiniMovers multiple times now and I’ve always been really pleased and happy to recommend you – thank you!
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- Mini Movers
- Verified customer
2nd time round and never again ....
1st time round they were great, MT Cotton to South Brisbane, arrived on time and finished well inside expected time, 2.5 hrs i think it was. 2nd time round South Brisbane to South Brisbane, arrived on time and finished well after expected time, 5hrs... and some items were damaged, found that out after they left. Sorry never again..also made me sign on an iPhone so could not read the waiver before i signed...
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- Mini Movers
- Verified customer
A smooth move
Minimovers helped us move from our 3 bedroom home in Zillmere to Carseldine and we were very pleased with the service provided. Colin and Jimi were very professional and took great care in handling our things. We cannot speak highly enough of their efforts and would happily recommend them to anyone else.
The only thing we would have changed is the time we booked. We had a simultaneous settlement scheduled for the afternoon and so allowed for a minimum time of 2 hours prior to settlement to start having the truck loaded. The truck arrived just...Read more
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