Mini Movers QLD, Rocklea

Booked a short distance domestic move 2 weeks in advance, they called me to cancel the day before with "covid reasons" and no alternative. Made an already stressful and anxious time worse, and have completely lost a loyal customer, but also gained an absolute detractor for this brand and company. The company that was able to do the move for me days later had noted I wasn't the only person who Mini Movers had cancelled on that same day, only the reasons they were given were "shortage of trucks".

I've used MiniMovers several times over the years and would never use any other removalist. Recently I had a small move which included a fragile screen. The job was done perfectly and fuss-free by Julian and Jack. They were punctual, polite and cheerful.

I have now used Mini Movers twice and can't fault them in the slightest. They go above and beyond to the point where my sofa wouldn't fit in the apartment lift so they took it down 4 flights of stairs.

They aren't the cheapest option in terms of removalists, but I would easily use them again because they are trustworthy and get in and get the job done.

I highly recommend this removalist. Even though it was a short distance removal, the guys who did the removals were great. One of our office desk got minor damage while unloading and the office staff took responsibility in ensuring that this was replaced with a similar newer item. Had a professional friendly service from this company.

Booked the cleaning service .. two cleaners for one hour. Was aware travel time was included and email stated the cleaners would come from Carindale depot, close to my home, but on arrival they announced they had travelled from Rocklea and that because of travel they could only stay 15 mins. As I entrusted them to a helper this was not queried. When I arrived they were rude and unpleasant and wanted to spend my precious 15 minutes sprouting the rules and calculating the cost. My complaint has been ignored, and surprise .. my negative review does not appear on their website. A total rip-off, contrary to the movers, who were brilliant.