Mint360property (page 2 of 10)

Alison was prompt to the inspection and very knowledgeable on the property. She was more than happy to answer and questions and queries we had and was prompt in her responses to emails. She processed our application the next day and called with us as well as emailed with any further queries she had for us.

We are really pleased with the help given to us by Rachel during the inspections and assistance signing the lease for our new unit. We were very impressed with the covid-safe protocols during the inspection which was the best we found during the many inspections we attended. Thank you Rachel and the team at Mint 360.

Shocking experience during our time renting a place with Mint360. As many other’s reviews across different website have said, they’re helpful before and immediately after getting you in to a place, but then the communication etc all drops off. We experienced the most hostility & unprofessionalism when leaving the place. Mint360 completely mismanaged the viewings.

We got a text that asked us if a time works ok for us for a viewing. Given it was during working hours and short notice it didn’t work for us. Then, we received an accusatory email fr...

Thanks Rachel for your investment of time and positive energy in offering property viewings. You are informative and friendly, and I appreciate your fast action to secure the property we were after.

I knew of Mint 360 and knew I was dealing with a great team. I met Ryan and Alison and both were charming and very helpful. Front desk assistance, Helen and Rachel could not have been better. Fully recommend doing business with Mint360

Rachel provided the best service I've ever received! Not only was she thorough and informative, but she was friendly and made the inspection experience one to remember. The process was fast and easy! Within 2 days of the inspection, I had secured the apartment of my dreams!
If I could recommend her a million times, I would x2.

Excellent customer service. Easy, approachable and very helpful with the process of renting. Rachel was fantastic and the team was very quick to come back to us and tell us the good news.
Thank you very much!

Rachel is such a professional and kind agent. She finish our reference check quickly, the whole process is fast and smoothly. I am so appreciated she can do private inspection for me after 6pm and her day off.

This company fails to understand what it means to be a managing agent and lack a basic understanding of the apartment and its fittings and fixtures. As a tenant I have had the most frustrating experience dealing with individuals in this organisation. The standard response to every question raised is that it’s the tenant’s responsibility to find out, despite not having access to the apartment to do so.

When I queried about certain fixtures not working I was told to look up manuals online in an abrupt manner rather than any useful insight being...

Alison was extremely helpful and easy to communicate with, keeping us informed throughout the process. Through her support we were able to secure the perfect place. Thank you so much for everything!

Rachel Asker made our first rental experience very easy and comfortable. She answered all our questions with detail and reassurance. The process was seamless and she was always just a phone call away. I would definitely recommend the agency. Incredible customer service!

This was by far one of the best experiences I’ve had dealing with anyone in real estate, or anyone in customer service for that matter.
The agent we dealt with, Rachel, went above and beyond and are so grateful for her help with what was a tricky process.
5 stars just isn’t enough!

Thank you Alison for all your help and for being patient with the back and forth calls and numerous questions. It's been a pleasure having your assistance! We know we are in great hands renting through your company.

Very helpful. And very well organised, made the transition very easy, where very accommodating, and can only look forward to dealing with mint 365 team in the future.

Connor j loughrey

Thank you Rachel for all your help & assistance with my application. Your guidance was much appreciated. I would have no hesitation in recommending you & all the team at Mint 360

Alison and Josh were great. Very nice and helpful. It was an easy and not stressful process. I felt respected and listened and I believe it helped me decide on applying to be a tenant with Mint360.

I had a very positive and personalised service with Mint 360. Thanks to all the team in helping me secure my dream property! I look forward to continuing the relationship with Mint 360.

Thanks to Rachel from Mint 360, who had my application approved promptly and with out any fuss. Rachel was able to answer all my questions that I asked, and was very professional in her service.

Huge thanks to Rachel for assisting us and taking the time she did to open the property on short notice. Rachel wasn't pushy throughout the process and was very easy to deal with. Seamless service!

Mint360 were very easy to communicate with when finding a rental space. Rachel was prompt, responsive and helpful throughout the whole process. We had a very smooth experience and would recommend their services.

I first reviewed Mint360 immediately after I’d moved in and I couldn’t rate them highly enough. Up until that point, I’d received fabulous service from [name removed] (who showed us the property initially) & [name removed] (our property manager) and I couldn’t fault the experience.

Unfortunately, this changed almost immediately after we moved in. [name removed] became incredibly difficult to contact and, at some point, we ended up in regular contact with a “Senior Property Manager” [name removed]. There was no communication about why this cha...

Rachel was incredibly helpful in helping us find our new place. She followed up promptly and the Mint360 have assisted us with the set up of new utilities. Would definitely recommend!

I have a great experience in viewing properties with Mint 360. Alison Mah is so much accommodating and friendly Everything inside the unit has been explained to me and to my wife. No stress at all. The unit is perfect to us, beautiful place, just few steps to my workplace.
It’s awesome

Its always a stressful time having to move, view properties and apply for a place that you like. From initially meeting Ryan at the property, I've had nothing but friendly, prompt and professional service. Nice little touches by remembering my dog really makes the experience that much better. Would recommend this team in a heartbeat!

I woulds highly recommend Mint360. Moving is always a stressful time, however Bonnie and the team made sure it was a painless and calm experience. Great communicators and generally lovely people.