Reviews

  • Build Quality
    2.7 (19)
  • Value for Money
    2.4 (19)
  • Ease of Use
    2.4 (19)
  • Cleaning & Maintenance
    2.7 (19)
  • Safety
    2.4 (18)
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Sonja
SonjaSouth East Queensland, QLD
  • 3 reviews

A chair to grow with bub!

published

What a great chair that will grow with bub! It is so easy to use & clean, and really simple to assemble. Bub loves sitting up with us now and feeding is so much easier! I love that it's stylish too, no brittle plastic here! Would definitely recommend this chair to all friends!



Mocka
Mocka A.MockaSend a private message

Thanks Sonja, we appreciate your feedback! And super pleased you and bubs love the highchair! Thank you

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Ok but could be better

published

I tossed up between the mocka and stokke and thought I’d give the mocka a go. I’ve been using it for 2 months now and have had the screws on the tray table fall out a number of times. Also the harness is a pile of cheap rubbish and overly complicated, adjusting the traps is fiddly. I ended up switching the harness out with the ikea highchair harness as it’s simple to use. I wanted this chair to grow with my son but it’s construction is poor and unlikely to last.

Mocka
Mocka A.MockaSend a private message
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Sue
SuePerth
  • 2 reviews

Great highchair, easy to use and looks stylish.

published

Purchased around 9 months ago, and have been using for the past six months. Really easy highchair to clean, my baby sits really comfortable in it and it looks really nice in our house. So much nicer than those big plastic highchairs! No problems with the highchair at all and we are happy with our purchase and we will get another one for our toddler to use at our table.



Mocka
Mocka A.MockaSend a private message

Hi Sue! Great to see your review, and we are super happy to hear you love your highchair! Thank you!

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Amelia
Amelia
  • 2 reviews
  • 1 like

Do not buy!!

published

Seriously the high chair is the worst product! The seat and footstool didn’t screw in an can fall out. The chair is poorly designed and only thing nice about it is that is looks pretty. Even more enjoying is I can’t get enough height on the hair to even teach our average height table. Save your money, by buy anything else.

Mocka
Mocka A.MockaSend a private message
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Wouldn't buy again

published

Oporto Bookcase has now been assembled, the instructions were a little hazy.
The whole room now smells really strongly like paint or some kind of chemical.
Same thing as another piece of furniture that was purchased and in another room.
Wouldn't buy again, no idea if it's toxic or not.

Mocka
Mocka A.MockaSend a private message

Hi Justin, rest assured, all our products have a non-toxic finish. Sometimes when items have been packaged for a longer length of time, they need a few days airing in a vented room, and you will find them to be ok after this :) thank you.

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Klee
KleeSydney

Avoid!

published

Stuck in an impossible loop with a faulty product, a company that does not care about their customers, 'solutions' that only cause more grief and inconvenience and a courier company that say they'll turn up, then don't (4 times) Ordering from Mocka has cost me time, money and has been frustrating and disheartening. Their product is cheap, poorly built and damaged as is their veiled customer service that appears at first to be prompt and courteous but is actually totally careless.
Save your self the money and the time, shop elsewhere!!

Mocka
Mocka A.MockaSend a private message
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Kate
KateThames

Dangerous and uncomfortable

published
Mocka
Mocka A.MockaSend a private message
Kate
Kate

No thanks we took it to the dump, we phoned and were told how to set it up properly ( my partner can build a house im sure he put a highchair together properly ) .
Its just a cheap poorly made very unconfortable chair .

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Nathan S.
Nathan S.
Next

Do NOT buy death trap.

published

I am a second time mum, we have used other products from mocka and many different highchairs. I am so disappointed in this product. It was fine when my baby was six months but now she can move around the seat part has fallen out several times leaving her dangling ..thank goodness I had her fully strapped in. We have put together the seat correctly and checked all screws. The problem appears to be caused by the baby moving and kicking against the chair ...this slides out the seat and they fall. I've never written a product review but I am so horrified I had to post. DEATH TRAP.

Mocka
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Melabec
MelabecSydney
  • 2 reviews
  • 1 like

Great chair

published

Arrived quickly & well packaged. Really good quality chair - haven't had any safety issues. Took a bit of time to assemble, and will be a bit fiddly when need to adjust heights as baby grows, but that wont be too often so not a big deal. Baby looks comfortable and love that he can sit at the table!

Mocka
Mocka A.MockaSend a private message

Hi Melabec, thank you for your review, and we are pleased to hear you love your highchair! Thank you!

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  • Verified

Extremely unsafe

published

Never buy this product. The seat has fallen out under my baby twice because she kicks the part between her legs it pushes out forwards and falls off leaving her dangling!! They are arguing with me that it's my assembly but we already took it apart and put it back together after the first time. They are trying to refuse refund. I'm so upset.

Mocka
Mocka A.MockaSend a private message
Clare
Clare
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Very Good Chair - Pain Assembling it

published

This is very good chair, i cant understand why people are paying nearly 300$ for Stokke Chair with which you dont get seat covers and not even the tray. You can pay 150$ and get everything with Mocka. My bub totally loves it. The only problem that i had was with assembling it, the manual was very difficult to understand and screws were hard to fit it. Overall i am happy with it.

Mocka
Mocka A.MockaSend a private message

Hi Parkash, thank you for your review!

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Not happy Jan
Not happy JanSydney Surrounds, NSW
  • 3 reviews
  • 2 likes

Great quality kids furniture

published

I have just received the Belle kids table and chairs. They arrived very quickly, well packaged and in perfect condition. They are Super easy to assemble and very good quality. I will definitely order more from this company and it's certainly one of the better online stores to deal with.

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Customer service not crash hot

published

Customer service not crash hot Customer service not crash hot Customer service not crash hot Customer service not crash hot Customer service not crash hot Customer service not crash hot Customer service not crash hot Customer service not crash hot Customer service not crash hot Customer service not crash hot Customer service not crash hot

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Sally
Sally
  • 4 reviews

Great customer service

published

I had a good experience with their customer service and they were very helpful. Quickly resolved my question through live chat. Product is what I wanted and am happy with it. Great prices and very affordable, obviously due to these prices they aren't going to be top of the line high quality, but it works well and looks good

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good product, shocking service

published

Cot was great, sturdy and beautiful.... But was over a week late to be delivered and was damaged on arrival. Upon assembly the cot was damaged by a screw, so half the cot had to be replaced. Mocka also refused to call me / advertise a phone number so all correspondence was via email... also annoying.

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Love this highchair

published
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Wouldn't recommend it.

published

I regret spending the money on this high chair. My husband has adjusted it a couple of times to get the foot rest at the correct level and already one of the bolts has worn so the Allen key is just spinning around without it tightening. As well as this we cannot get the wooden seat to stay in place. It slides forwards (the only thing holding it in place is the strap) and backwards out of the grooves. No matter how much we adjust it we cannot get it tight enough to be safe. It seems to me to be a very poorly made chair as we have only had it for 2 weeks and already have these problems. Not happy with it at all.

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Alice
Alice
  • 3 reviews
  • 2 likes

Love it!

published

After doing a lot of research we decided we wanted a wooden high chair with a footrest. I am so pleased we found the Mocka Original high chair, it's reasonably priced and it looks great! I notice that a few people mention that the harness was tricky to use - the company have clearly taken note and a set of instructions were provided in the box. I am so happy with our choice - definitely a product that will last!

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petrul
petrulCentral Queensland, QLD
  • 3 reviews
  • 2 likes

Good chair but poor customer service

published
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LIVVY
LIVVYMelbourne

NOT SAFE!!

published

To keep it short!! The seat dropped from under my baby twice!! The company say they have heard of this happening and it's because it is not assembled well, my hubby is a cabinet maker so puts things together for a job and it happened twice!! Thank god my baby was ok!! We demanded a refund - which they happily did!

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KiwiAustralian
KiwiAustralianAuckland, NZ
  • 3 reviews
  • 1 like

Good high chair

published

Nice little high chair, Easy to wash and disinfect after the battle that goes on in there everyday. Shoulder straps are confusing at first but once worked out its fine. Very comfortable as my child spends hours in there playing with food. Looks great when stored away. Would recommend to all my friends

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Skye50
Skye50AU
  • 5 reviews
  • 2 likes

Perfect toddler chair

published

I bought two Mocka Soho highchairs for my 1.5yo & 3yo. I use them as normal chairs (without the bar). The kids now love sitting at the table b/c it's a perfect height. We are finally able to have family meals at the table!! They look great and 3 of my friends with toddlers have since bought them

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Chello
ChelloPort Augusta
  • 5 reviews
  • 3 likes

Looks great & baby loves sitting in it!

published

A great price for such a nice wooden high chair. I had to look up on the internet how to attach the shoulder straps, but it was easy after I found instructions. It is easy to clean and my baby loves to sit it it. People always comment how nice the chair looks when they come over.

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ros80
ros80Melbourne
  • 4 reviews
  • 4 likes

Great for the price

published
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Unsafe, uncomfortable and difficult to clean

published

Was given this chair as a gift. Chair not supportive and my 6 month old kept wobbling all over the place. She was later able to kick up the wooden tray almost jamming her fingers numerous times. Screws kept coming loose. Final straw was when bottom slipped out from beneath her and she was left dangling in the harness.

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