Mod Cold Press Juicer Questions & Answers (page 3 of 4)

Mine hasn't cracked and I've had it for a few months, using twice a week (makimg big batches to last a few days).

I don't think banana is a good idea as it is a dry fruit with no juices. It will just mash up and come straight out again. Soft fruits are best as it doesn't get stuck inside the machine.

I juice my veges etc first and if I want to add a banana I put it in Nutribullet afterwards for a brief blitz..

Hi Maria,
The MOD juicer has 2 filters - a stainless steel mesh filter and plastic rotation wiper for all standard juicing needs, plus another clear plastic filter for making nut milks and sorbets, etc.
It is capable of juicing celery and other high fibrous foods. The user guide recommends cutting such foods into pieces (max. 1/2" width by 5cm length) and alternating between less fibrous foods to prevent clogging. I believe this is standard practice for all juicing models.
This information was summarised from the "product specifications", "FAQ" sections of the website and user guide.

The Optimum juicer has 3/4(?) models in their range... why not make a singularly solid, reliable and quality juicer in one model such as the MOD?
Hope this helps :-)
Regards

Thank you Dan,
As nowadays almost all most popular slow juicer brands are available over the Internet only I am very concerned when, for example, cannot find a proper address (though MOD claims that they are local and based in Melbourne); cannot find where the product is made. Also contact number is for Australia only what means I cannot call from overseas and it is oriented to local market only. The most important for me that I cannot find a name of a CEO and there is a lovely but vague 'Our Story' information without details when it was established and by who.
I could not also find a standard AS/NZS 603335.2.14 (but perhaps this I did not look properly enough).
So it looks as a typical startup company and having a warranty for 20 years I want to make sure that company will still be there if something happens with my juicer.
It looks like a good juicer with a great design. It seems less bulkier than others and chute is 8cm just amazing! At the same time it has quite high price as it's competitors and I just wanted to make sure if I get it i will not be/feel fooled at the end of it. Moreover i am looking for a slow a juicer as a gift and everything should be just perfect :)
I would understand if after all the above MOD will get back with "go and by Optimum" :) but i just wanted to make everything clear and make a purchase when all nuances are sorted for my satisfaction.

Cheers,
Maria

Hi LoElla02,
Yes - this isn't reflective of my experience with the MOD customer service team at all. They have been courteous, professional and prompt in support of my queries.
I'd suggest contacting them directly... (1300 898 960) to discuss your situation.
Regards,

Hi Dan, thank you for your feedback. I've waited almost a month to find out that the juicer was not coming and the company refunded my money and apologized for the inconvenience; however, this is not how a professional business is conducted.

Linasia

Hi there,
In my experience, a small amount of froth and pulp is produced, yet when decanting into a glass or other container, it is easily removed by using a strainer if desired.
Regards

I hate froth too and I've had no issues with this. Froth is minimal - being a cold press means it isnt whipping the fruit into drinkable stuff via speed action which tends to produce all that horrid froth but actually steadily (if not slowly by the standards of the usual juicing propeller) crushing it with weight - but pulp is unavoidable. There isn't enough pulp produced to bother us but I suppose you could just strain it. It's not 'chunky' in any sense though, in case you're concerned.

The Mod cold press masticates the produce which is a slower 'crushing' action that doesn't make the juice frothy. It does, however, contain a certain amount of pulp which is a valuable part of the fibre and nutrients of the juiced fruit and vegetables. You can strain this out as previously suggested but you would then miss out on nutrition. Sadly, we have become accustomed to drinking commercially produced juices that are artificially devoid of pulp and end up being little more than sweet water.

Hi Dan,
Not sure what you mean by "how long I've been around"... wish to know my age? How long I've used the MOD juicer, when I posted this review, etc.?
I believe the MOD juicer is made in China.
Regards

I meant how long has Mod been in production?
Thank you

Hi Charisse! Choosing the right juicer for your kitchen can certainly be a big decision so you are absolutely right to do your research! Mod comes in black or white and the lettering is indeed silver. We find our happy customers choose Mod for a variety of reasons - number one being its quality. Customers also love our contemporary design, the wide chute meaning you don't need to chop, its multifunctions (nut milks, nut butters, sorbets etc.), quick cleaning ability, our wonderful warranty and top customer service. Don't forget we are 100% Aussie owned and run and ship free everywhere in Australia. We don't disappoint! All the very best! Team Mod :)

Hey yes colour is very important! If you have a neutral kitchen I would definitely go with the white. We also have neutral tones in our kitchen and we purchased the white and it looks really schmick. The lettering is silver and its really smart. Yes its an investment and not the cheapest on the market but its a one off purchase. In 3 years or more when its still going strong will you be worried about the extra 100 or 200 bucks? Not likely.

Ok thanks. I'm asking because I placed an order 4 days ago but haven't received a tracking number. Tried to call your customer service line 1300 89 89 60 yesterday but it asked me to leave a message, which I did, but I have not heard back.

I generally make a jug full (approx. 4 glasses) at a time and drink within 24 hours.

If stored properly in a sealed container in the refrigerator the juice will keep for at least 3 or 4 days. Jo makes her juice twice a week...

Absolutely! Mod Cold Press is perfect for oranges and mandarins. You don't have to peel the orange or mandarin before juicing, it will go through the juicer fine, but some people find the peel taste to be a bit bitter. For a normal size mandarin, or a small - medium size orange you would be able to place it straight in the juicer's extra wide mouth without cutting it. For larger oranges just cutting it in half should be OK. Thanks for the question!

No baby food plate insert, and there are no baby food instructions in the manual. This one's a juicer, makes juice :-)

HI Kedge, Thanks for your question! Actually the response above is not correct. The Mod Cold Press does come with a similar blank plate insert, not only can it be used to make baby food, but its even more versatile in that it can also be used to make sorbets/ice cream, nut butters and smoothies. We aren't aware of any other Cold Press juicer that can do so much ;)

I can just you that my experience with the MOD juicer has been a very positive one. It's easy to use, easy to assemble, easy to clean; the kids use it and clean up after themselves with ease, and the juice tastes delicious. We are happy with our purchase

Thanks Rita it's great to hear your positive feedback!

Floydee, we won't speak on behalf of our loyal fans but can assure you that you are making the right choice with Mod! You can check out recent feedback from some of Australia's health and wellness leaders at http://modjuicer.com.au/blogs/news/57348613-mod-whats-the-verdict

Remember, we are 100% Aussie owned and run with a very strong local focus and the highest quality craftmanship. Our cold press juicer is "wide mouth" meaning you don't need to chop into little pieces, it yields up to twice as much juice as conventional juicers and has up to five times more nutrients. We offer a 20 year motor warranty and 5 year labour and parts warranty. Coming into summer you can also make sorbets and nut milks with Mod too! We also offer same day, free shipping Australia wide!

Happy to answer any questions you may have. To your wellness!
Team Mod :)