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Reviewer Photos & Videos
Beautifully Presented
I’ve used Momento twice so far & with both photo book, I have been very happy with the professionalism & presentation of the product including the timely support if needed. I will definitely use again, the soft way takes a little getting used to but the online tuition is also very helpful.
1 comment
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A very professional, ethical company
Momento is a highly professional, ethical company. We have had over 20 holiday and family occasion books printed by Momento.
With each publication we have been stunned by the Wow fact of the amazing colour, finish, attention to detail and the wonderful finished product. We especially like the lustre photographic paper. Momento offers a wide range of paper finishes, lay outs, embellishment ideas and colour prefrences.
On the very rare occasion we have had need to speak to Momento about any issue we have found them to be very knowledgeable and only too happy.
We would highly recommend Momento for a very professional, high quality product.
1 comment
Libby J. and Geoff H.Momento
So sorry we didn't acknowledge this when you posted it, but thank you, it is appreciated.
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SharonNowra
- 5 reviews
- 1 like
- Verified customer
Sometimes you don't need words photos say it all
Once again Momento have given me my memories forever to treasure in a stunning photo book. After a recent visit to Canada and Alaska, my dream holiday. I created my 1st grand photo book. I am in love with it. Everyone I have shown has said the same thing "WOW", that is exactly the reaction you want. My relationship with Momento started with a book for my Parents 50th Anniversary. Over the years have had a great deal of fun creating from my kids Weddings, the births of my grand children, special birthdays and a story written by my Dad. ...Read more
Each time the quality is amazing, the way the books are bound impeccable and the photos seem to jump off the page, which feel incredible. I believe that "We take photos as a return ticket to a moment otherwise gone." The Momento Team are incredible and I truly recommend them . Off to make some new books as my Parents have just celebrated their 60th and we welcomed a new grandchild two days ago. You will love Momento fast delivery too, I love it. Happy customer Sharon Evans1 comment
Libby J. and Geoff H.Momento
Ha! We give you 5 stars for your 5 star review :) THANK YOU
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- Verified customer
Amazing!!!
Momento created a truly stunning photo book of our wedding day. The quality is spectacular and is the perfect way to capture memories of a fantastic day. The cover has a beautiful finish to it and the pages inside are made from exceptionally good quality stock. The colours of the photos match the original images exactly. Cannot recommend them enough!!
1 comment
Libby J. and Geoff H.Momento
You rock John!
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SusanASydney
Professional and quality photobook
I recently created a photobook for a family holiday using Momento and was thrilled with the finish product. The quality and workmanship is second to none, plus the software was very easy to use. Thank you, Momento! I will definitely recommend you to anyone who wants to produce a fantastic reminder of a holiday or special occasion.
1 comment
Libby J. and Geoff H.Momento
Thanks kindly Susan - enjoy your book often
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Krugergirl
- 10 reviews
My Life in Books!!
I love my collection of Momento books so much. I have long ago made books from a couple of other companies and nothing comes close to the quality of Momento, they are simply exceptional. My books are not only a record of my life, but just as importantly make wonderful 'momentos' of my travels. I would not trust my wildlife photos to just anyone!
One time a book arrived with a dint in the side, I never knew when or how it happened, so I took a photo of how it arrived, and Momento asked me to send it straight back to be rebound, no questions as...Read more
1 comment
Libby J. and Geoff H.Momento
A rather belated thank you for your review - enjoy your books often :)
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PamMona Vale
- Verified customer
Superior Book Quality
As a professional photographer, I have been using Momento now for many years. From my experience, and this includes trying numerous other book makers, the quality can not be beaten. The software is user friendly, but also easily customised, and the colour is very accurate. I have also produced numerous greeting cards and the quality of the cardstock and the envelopes is superb. The team at Momento is always willing to assist. Thank you Momento.
1 comment
Libby J. and Geoff H.Momento
A rather belated thank you for your review Pam - and all the best with your upcoming exhibition
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SteveTownsville
Just Magnificent - Wow its Impressive !!!
Have now created 2 Books for our travelling ( London and Scotland/Italy ) and cannot speak more highly of the outcome. The books are a tremendous way to highlight your holiday especially when most of us leave the photos on our phones / laptops / USB's etc. The Momento program is fun to work around with Layout etc, the photo production is fabulous - I cannot recommend more highly..Thanks heaps...Have now put Two more boks in production this week - Japan and Cambodia - cant wait to see the results...
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LeePerth
- 2 reviews
My latest photo book is excellent
I am very happy with my latest photo book. It looks great!! The program is still very user friendly and staff were helpful when contacted for extra assistance. Thank you Momento.
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- Verified customer
Why I love Momento!
The quality of the work produced by Momento speaks for itself, when I am asked where I had the photobooks printed. Then with my encouragement have created books and had them printed by Momento as well.
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One you've tried Momento, you'll never "lamento" your decision!
Having previously tried other photo book platforms, I entrusted the album of my first child to Momento & have never looked back. During the creation of that very first album, I fired off an email looking for assistance & was absolutely blown away by a personal response within 15mins of hitting Send. The advice was en pointe, the production & quality of the album was meticulous, the customer service was & is always outstanding.
I have since made yearly family albums from 2011 til now & this years album is only waiting for Christmas photos to ca...Read more
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JenniferCooroy
Top quality!
After 38 books, 12 Calendars, and many cards I can honestly say I am truly impressed with Momento. The program is so user friendly and I love being able to access my photos from my PC .Most impressive is the quality of the printing. I am a keen photographer and as such I am very particular about the colour accuracy of the printing and Momento delivers. The book binding is top quality too. I have indulged in a number of Grand size books and they are exceptional and really showcase ones photos. Great customer service too if you have any questions. I cant speak highly enough of Momento.
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JeffSydney
- Verified customer
Momento is the best!
I have been using Momento for almost 10 years now. I use them for all my holiday/occasion photobooks, calendars, notebooks and greeting cards. The quality of Momento's products is second to none. I am continually impressed with the excellence they produce with each project. Their software is easy to use and has lots of features to customise and embellish the layouts. On the rare occasion that I need to speak with the team, they have always been helpful, professional and swift in their responses. I feel like they truly care about their customers and want to excel in their products and services. Thanks Momento for 10 years of photo projects and here's to the next 10!
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cathyNorth haven
Fantastic service !!
First time I had ever done a photo book and being a dinosaur had quite a few hurdles ! The software was easy to use and enabled editing which was such a bonus, eg with adding and cutting up the text to fit better with the story which is a family history book
Had some of the really old pics enhanced prior to making the book, and they came up beautifully, no problems with pixelation
Absolutely lovely production and bonding, a credit to you momento !! Thankyou also for the fantastic customer service, enhanced by the tutorials which I watched over and over !
Will definitely come back !! Thanks so much
Got on to momento through a choice magazine review, where momento is rated very high for customer service !!
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Nick NMelbourne
Brilliant! Great product, great service!
We chose Momento to print a book of our European travels and they delivered in spades! Their produced surpassed our wildest dreams and we happy to recommend them. The quality of their printing and packaging can't be faulted.
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JanPerth, WA
- 2 reviews
Patient help when needed!
A big thank you to the Momento team for their patient help when I ran into problems organising a photo album.They gave me confidence to carry on as I am not a greatly proficient computer user which was made more difficult as I do not often use the particular computer. Help came very quickly and the team was very professional and lovely. Thank you so much team!
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alexgold coast
Super fast service !
I was in a desperate jam for a photobook deadline and their service was absolutely fantastic, they managed to fast track the order and even beat my deadline by a day, just marvellous. And the advice I received about its progress during production was super friendly and helpful too, thanks so much !
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Excellent options
A trip to South America late in 2016 represented two years' savings, a bit of discomfort in a dingy in a wetland, lots of patience waiting for jaguars to do the right thing and lots of editing. It deserved the best I could get in the last 30 or 40 hours which would be spent putting all this effort into a photobook. I'd done several photobooks for previous holidays with a couple of other companies over the years. For me Momento has the best software which is fun as well as giving more artistic options the way it suggests layouts. I also like the mirror image and how photos snap into place without compromising the alignment of the edges. If you're striving for excellence I've found that using their system is about as good as it gets.
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If you have a technical problem, they don't care
I spent about 10 days to prepare a photo book of a trip around Australia for 9 months. I selected a lot of specific photos among thousands. I wrote comments on the photos. The whole document was complex but within the limits set for the products (number of pages and number photos). One day, all my photos had disappeared from the screen. I sent emails and called. I received really no assistance. The people were clearly indifferent to my problem. I was ready to pay a lot for a thick book of maximum size. I never had the opportunity to do so. I lost 10 days of work and felt very empty and powerless (and I am a lawyer!). My only power is probably to say how much disappointing Memento was. Very bad experience.
1 comment
Libby J. and Geoff H.Momento
Hi Fred,
I'm sorry that you had software difficulties and that we let you down on support. ... Read more
I am aware of a bug that could have caused this issue at about the time you posted. It really doesn't sound like our Customer Team to ignore you to the point where you gave up as they're usually very on the ball for reaching out when people have issues; it is an area that we have always aspect of our service that we have always been proud of, so I'll investigate what happened and hopefully we can make it up to you. The new software released last week has a range of fixes that may solve this issue. Regards Geoff Founder and MDSimilar opinion? Write a review on ieatwords.com.au!
Is there an option for a 10 star review??
I honestly couldn't be happier with my product! If I could give a 10 star review I would!!!
The photos are exceptional - the quality is even better than it was on my phone. The product is of such a high quality, cover is sturdy and strong, and photos on the cover are an amazing quality, which you don't usually see with other photo books!
It's a 10/10 product, especially for such a good price!
It arrived much earlier than expected, and much before my deadline which took ALOT of stress off me!
I would recommend this product to anyone in a heartbeat!
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Questions & Answers
Karen Mooreasked
Hil there, I have finished my photobook, saved the file but when I go to Upload there is no MASTER file. I have checked all my folders. I tried saving the file as a different version in another folder but it is not creating the master file. I have the .BAK, Proof and working file but there is no master file. What is going on? There appear to be no warnings or errors.
2 answers
Libby J. and Geoff H.Momento
Hi Karen
Once you have finished your book design, make sure you proceed to the Finish tab, which is where it will export all your page designs into the single Master File. The Finish tab is in the centre at the top of the software. (if you're on a Mac using the new Catalina version, this tab is now called the Export Tab)
Once you've completed the export, you'll find the Master file in the same folder as your Project file (mbk).
I hope that helps.
Cheers
Geoff
Hi Geoff,
Ooops - forgot to press Finish. All fixed. Many thanks for your help.
Cheers
Karen
Kateasked
What would be a suitable dollar value for a gift voucher for n engagement photo album
Sue N.asked
Is it possible to add a shadow on photos once placed into photobook. Maybe Im looking in wrong place but dont seem to find any information in regards to shadowing
4 answers
As far as I remember Momento does not have a "shadow" option for photos. Some of the frames (e.g. curling corners) will create a shadow. However you can use a dark or black background (drag to page and then select option to clear background - it will change to a square/rectangle which can then be edited) to create a shape a little larger than the size of the photo and then change its opacity and put the photo above that shape and then adjust the spacing to create the shadow offset you require. That will work.
Thank you Rod
Nope
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Libby J. and Geoff H.Momento
Thank you so much KalaK, and we plan to add some more online tuition in the near future. Happy book making!