The overall print quality has deteriorated over the years. I will not be ordering a photobook through Momento again. I ordered a cheaper book from a different company to compare quality and they were on par - except Momento was three times the price. I called customer service to ask about the change in quality and query a fault in my latest book and was met with a rude women who made no attempt to apologise or offer an explanation. I would not recommend this company.

I have just completed a family book and got 5 copies printed to distribute to various members of my family. The software was very user-friendly the help from Momento was excellent. The print quality was also great and the photos looked exactly how they did on my screen - so I will be using them again for my future books.

The Momento software is great, the books are nice - but if you want a quality photobook - this is not the company to use!! we were appalled by how grainy and dark the photos were - we took the photos with a professional camera! I did complain to them and sent them some of the photos that we used, as well as those photos printed on my bubble jet printer at home - which looked so much better than the actual book. Terrible disappointment, especially because I was happy to pay so much more for a momento photobook, rather than the many cheaper companies around.

So upset with the appalling print quality. Dull, dark and grainy! I complained but to no avail. It's how they print! Very unhappy as it took me forever to create my book. Will not be using again.

The print quality of the photo book I ordered was poor. Nowhere near as good as my home inkjet printer and does no do justice to high resolution images taken on a quality SLR camera. I think the Momento software compresses all the pictures down to low resolution before uploading because my album full of 36MP pictures ended up in a small 42Mb file.
The software and service were all okay, just don't use this company if sharpness is important to you.

I love the program because I can work offline. I don't have to spend time and megabytes uploading to an online program until I am ready to have it printed. I can customise to my hearts content. There are many templates if you are that way inclined. It can go up to 250 pages. Quality of reproduction and the actual book are excellent. There is a bit to learn but it is worth it.

I made a book with Momento for a friends wedding and we couldn't have been more pleased. I chose them because my own wedding photographer used the Momento pro service. The quality of the one I made was just as good as the pro version. I did get stuck at one point and they helped me on the phone.
The people on the phone were very helpful