??!

Reviews

1.5

40 reviews
5
(2)
4
(1)
3
(1)
2
(6)
1
(30)
  • Product Quality
    1.3 (9)
  • Return Claim MadeYes (3) · No (11)
Previous
Next

Reviewer Photos & Videos

  • More
Sandra D.

Sandra D.Greater Melbourne (Outer), VIC

Shower head and arm

published

Well we updated our bathroom in 2018 June and thought we were picking a good product sold at Bunnings but our shower head and arm got a crack in it we got a change over but now it's happened again. So not happy wetting all the ceiling. Got our receipt out and took it back to bunnings only to be told they will not refund us. This is not wright its a faulty product and i will be taking this further. I warn everyone DO NOT PURCHASE ANY MONDELLA products they are all faulty.

Product Quality
Return Claim MadeYes
Rainbow L.

Rainbow L.Metropolitan Adelaide, SA

  • 2 reviews

Mondella 5 function shower head with rail

published

Well...I really wish I had read the reviews before purchasing any of the junk this company produces. Was in the middle of having a shower and out of nowhere, the shower head JUST snapped completely off of the hose attachment.
To top it all off, the (remaining) hose sprayed water all over the bathroom walls, celeing, floor - the lot.
This item was less than 3 months old.
I'm trying not to get angry.
It wasn't cheap . ...but don't be fooled because IT IS NOTHING BUT CHEAP. Stay away from mondella products

Product Quality
Return Claim MadeNo
dogmanzed

dogmanzedPerth, WA

Tap seal replacement

published

Can not buy replacement spindle seals so when taps start to leak you can not replace the hot and cold seals at the bottom of the spindle, they want you to keep buying the whole spindle, rip off.

Return Claim MadeNo
Bathroom Shops

Find out how Mondella compares to other Bathroom Shops

Know better, choose better.

Compare all
Rob P

Rob P

  • 6 reviews

Resonance Basin top tap set is not adjustable contrary to instructions

published
Pammy

PammyCentral Highlands and Goldfields, VIC

  • 2 reviews

Hand shower and rail set

published

Hand rail and shower set great in chrome and then a cheap plastic soap dish, how long it will last, who knows,why not put a chrome soap dish to match.

Return Claim MadeNo
Adam N.

Adam N.Sydney, NSW

Terrible customer service and cheap products doomed to fail!

published

Bought 6 x Mondella Signature LED mirrors from Bunnings.

2 of them have already fallen off the tiled wall and damaged my bathroom mixers because the tape backing on the back of the mirror that connects to the hook has failed. This was applied from factory.

I would avoid Mondella products at all costs! Terrible Customer Service! No telephone number and only way to contact them is through a Contact Form on their website. The Customer Rep, Claude, places the entire blame on the installer and installation when the issue lies with the cheap double sided tape that they use! No telephone number to contact him or Mondella. Will be filing an application with NCAT and have this matter dealt with.

Product Quality
Return Claim MadeNo
Emma W

Emma WGreater Melbourne (Outer), VIC

  • 2 reviews

Shower Base cracked after 9 months

published

As with another review our base has cracked after only 9 months. It will need extensive renovation to repair the damage. Who is meant to pay for that. Unlike the other "post" we did have a qualified repairman do the job so hopefully Mondella will stand by their product.

Product Quality
Return Claim MadeNo
Peter

Peter

  • 2 reviews

CheapMDF toilet seats from Mondella

published

Mondella black toilet seat.......do not buy as they are rubbish!Plastic veneer over MDF in a wet area!.Did'nt know until BOTH seats cracked and peeled revealing MDF which turns into soggy wheatbix when wet,they lasted 6 months.Bunnings now tell me that i have to go through company directing to submit a warranty claim which they say is the first one......yeah right!Also there taps leak and toilet roll holder is corroding after 6 months,the quality of this stuff is appalling.

product need one more rubber washer

published

What we should know that all this well designed stuff is made cheaply in China were most of rubbish is made.I have only one complain to make about their kitchen sink faucet where they provide just one rubber washer instructing you to put it under sink.NO NO NO you don't have to be licensed plumber to know if top flange of faucet is without rubber washer then water dirt and grime will corrode securing screw under sink and you will have cursing fun to undo it.So contrary to instruction I have put rubber washer on the top and made another rubber washer for under sink.

Bathroom Shops

Find out how Mondella compares to other Bathroom Shops

Know better, choose better.

Compare all
Tony Gay

Tony GayGreater Melbourne (Outer), VIC

900mm Towel rail with an Absolute design fail

published
  • +1
Product Quality
Return Claim MadeNo
Steve

SteveBrisbane

  • 7 reviews

Product are stylish but customer service is non existent

published

Have attempted to contact Mondella on two occasions using their online contact messaging service. On neither occasion did Mondella send any response whatsoever addressing my questions. This exceptionally poor customer service. They post no phone contact on their website, and don't reply to their messaging system. Very poor. Their products appear to be exclusively stocked by Bunnings, whose customer service I have always found to be exceptional. Why they persist with Mondella is beyond me.

Product Quality
Return Claim MadeNo
Shelley

ShelleySydney, NSW

waste of money

published

I had purchased a modella toilet suite at Bunnings and the plumber installed it in, it doesn't flush properly, so I called Bunnings again and was advised to call the hotline for mondella, it was just after 3pm and their business is close already, what am I supposed to do now with this leaking toilet ( I had reported to my plumber) and then it doesn't flush properly, waste of money for sure, do not buy this product!

Return Claim MadeYes
Scarborough

ScarboroughSouth East Queensland, QLD

Bathroom fittings rusting after two years

published

Our Mondella bathroom taps and chrome sink plugs are rusting after just two years. Very poor quality. Design good but clearly a problem with the chrome finish. Would expect bathroom fittings to withstand damp conditions without rusting. We did not purchase these - they were fitted when we bought the unit new.

Return Claim MadeNo
Blue

BlueWestern Australia

  • 2 reviews

wont flush

published

My Mondella 3-4.5L just wont flush #2 properly. Worst toilet I have ever owned. It was plumbed by a licenced plumber so I am unsure what else I could have done in order to have it flush correctly.

Return Claim MadeNo
Maggie3029

Maggie3029Greater Melbourne (Outer), VIC

  • 43 reviews
  • 3 likes

Disappointed with this toilet suite

published
Return Claim MadeNo
Bathroom Shops

Find out how Mondella compares to other Bathroom Shops

Know better, choose better.

Compare all

Don't buy a mondella shower base

published
Product Quality
Return Claim MadeYes

Basin mixer does not have hole to attach bolt

published

Bought a mondella basin mixer from Bunnings. It does not have a hole in the middle for the bolt to go in for installation.
Instructions show there is a hole for the bolt but it's not there.
How can you sell a product when the instructions do not match the item.

Not happy

Not happyGreater Melbourne (Inner), VIC

Shower Base has round white flaw that apparently is caused by water landing on the base

published

Our new showe base is less than 12 months old. About 3 months ago a bright white mark appeared. Contacted Bunnings who contacted Mondello. Apparently the cause is water falling on that spot and “poor maintenance”. They recommend using products contra-indicated on the box it came in. I’ve been cleaning shower bases for 55 years and have never had anything like this. But I’d have to get the builder to replace the shower cubicle to replace it. Unimpressed diesn’t Even come close to how I feel.

Product Quality
Michael

MichaelRisdon Vale

  • 3 reviews
  • 1 like

kitchen sink mixer

published

poor quality broke holding screw under sink after two years have been waiting a week now but when rang today still not sent maybe by christmas it will be replaced never buying anything by mondella again

Product Quality
Return Claim MadeNo
Missy F.

Missy F.Greater Melbourne (Outer), VIC

Mondella WELS 5 star Chrome Cadenza

published

Kitchen Flick mixer tap!
Kitchen is 10yrs old in that time we have had 2 Dorf mixers which leaked and now this Mondella one after 3-4years, it leaks from spray button.
Not happy!

Page 1 of 2

Questions & Answers

Tony B

Tony Basked

is there an actual contact phone number for Mondella- keep sending emails to no response.

No answers
Mon183

Mon183asked

Wish I'd looked at the reviews before purchasing a Mondella Vege Spray Mixer for the kitchen sink! The water flow is so slow, it's a joke. When you read the fine print, it says it comes with water saving devices, but it's ridiculously slow and takes forever even to fill up a cup! Does anyone know if the flow rate can be adjusted?

No answers
Gayle

Gayleasked

are the mondello glass top kitchen sinks a waste of money. Are they subseptable to chipping and breakage so easily?????

No answers

Get an answer from our members and Mondella representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.