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Missy F.Greater Melbourne (Outer), VIC
Mondella WELS 5 star Chrome Cadenza
Kitchen Flick mixer tap!
Kitchen is 10yrs old in that time we have had 2 Dorf mixers which leaked and now this Mondella one after 3-4years, it leaks from spray button.
Not happy!
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3 Different mixers in 4 years
First 2 mixers spurted (and I mean drenched me with) water in between joins on the neck. The second one was meant to be an improved version...I wonder why?! but it did the same thing anyway.
The 3rd one's funnel shot off the end of the arm and would've caused me some damage if I had of been standing on the other side of the sink.
Took all 3 back to Bunnings for replacements. Now were onto a different design all together, so lets see how long this holds up.
Their products look nice and modern but they're badly designed and not worth the trouble. Unfortunately Bunnings don't offer many different brands, so pickings are slim but I will definitely be looking another brand if this one ends up breaking again.
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BebeSSouth East Queensland, QLD
- 38 reviews
- Verified customer
Colourful toilet seats lasted 3 months
$63 toilet seats at Bunnings that come in a variety of colourful designs - I had to replace two of them after three months as the veneer split and peeled off revealing mdf board underneath. I guess these would be fine if they never got wet, but I’m not sure how you’re supposed to clean your toilet then. They looked awesome and got compliments from every visitor who saw them, prior to disintegrating.
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Find out how Mondella compares to other Bathroom Shops
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TonyMetropolitan Adelaide, SA
Very poor quality
Very poor quality .purchased mondella washing machine taps ceramic quarter turn, had to change 4 sets in 2 days as they would leak.Most disappointing thing was standard response for distributor.
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DavoSydney
Rococo Basin Set
https://www.mondella.com.au/products/basin-tapware/5002760-rococo-basin-set-wels3star
Purchased this under a year ago or so.
A qualified plumber installed it. The square bit that is the base of handles, one of them just kept turning and turning.
Called Mondella/Bunnings up, they sent someone out to replace this part as I had the receipt and installed by a qualified plumber.
Scratches on the spout happen easily, handles eventually sit no longer square, even.
Half a year later, the tap is leaking like crazy.
Both hot and cold, leaking.
C...Read more
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AnitaWINDSOR
- Verified customer
No Durability Mondella Black Glass Sink
Chips at slightest bit on contact. Within two months of using it, chips starting to appear. Wrote to Mondella and they wish to take no responsibility for the crappy product that cost $459,00.
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Neil
- 3 reviews
- 1 like
- Verified customer
Poor Quality Mondella Black Glass Sink
We have used other glass products for years and only Mondella Glass sink is the one that got a chip in 6 months. Though that product was in Warranty company refused to honor it.
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Mondella black towel rail
Wall mount plugs and fixings supplied to fit the rail to the wall are inadequate. When rail is fixed to the wall bracket it droops and pulls the screws out of the wall.
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JamBrisbane
- 4 reviews
- 3 likes
Mondella Cadenza Close Coupled Toilet Suite
We had this installed in our guest bathroom....
Toilet looks nice... works well... but OMG expect to clean it everytime someone does a #2!!
This toilet is the worst... a laughable... skids galore!!
Every. Single. Time.
Our older toilet does not have this problem at all.. I would never get this brand again!!!
(The toilet lid also broke about 2 months in? Unreal...)
~ Shop elsewhere if you want a skid-free bowl ~
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PoodlesruleSydney
- 2 reviews
- Verified customer
Good, easy to fit, shower head with 3 settings.
This is an easy to hold, light weight shower head. It has 3 settings, rain shower, massage, and waterfall. The first 2 are good, the waterfall setting is fairy poor, perhaps it requires more water pressure. It was easy to fit, and for the price, I don’t think you can go wrong.
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JohnSydney Surrounds, NSW
- 38 reviews
- Verified customer
Very happy we chose the Mondella Maestro Close Coupled Toilet Suite
We chose this toilet suite to replace 2 toilets in our house because of the fact that the base completely covers the floor pipe, it is reasonably priced and that it doesn't fit flush to the wall as we would have needed to either remove wall tiles or add wall tiles and we didn't have any spares.
After 2 weeks of use we find that both the 3 and 4.5 litre flushes work very and the bowl keeps relatively clean. Also the outside of the toilet toilet is very easy to clean. It refills very quickly (compared to our old toilet which also had similar size flushes) and is fairly quiet during refilling.
We would recommend these toilet suites.
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Ben. PMelbourne
Mondella shower base
Carefully read the warranty before purchasing a mondella shower base from Bunnings.
I had my bathroom renovated just 2 years ago and noticed a small crack forming on the side of the base ( didn’t think I would have a problem seeing it has a 10 year warranty). I contacted Mondella and spoke with the service manager he requested to firstly send him a proof of purchase and a receipt from the plumber or builder who installed it. I then received an email back stating it most likely a fault in the resins and they would replace the base free of charge but the warranty only covers labor for 1 year . COST TO REPLACE THE BASE $150 LABOR COST TO INSTALL A NEW SHOWER BASE 1650.00.
I will never purchase a mondella product ever again.
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seamus c.Greater Melbourne (Outer), VIC
- 5 reviews
- Verified customer
Faulty T bar on Mondella vanity taps
Qualified plumber in stalled all mondella products but the T bar on the vanity taps were faulty, he told me to get in contact with them directly, after contacting them they said they would send a new T bar out which i asked who is going to pay to get this installed again as i had to pay the plumber, they agreed if i could send the receipt and plumber bill to show he was a qualified plumber which i did, then waited and waited, after constantly calling them they said that someone would be in contact to arrange a plumber to come out but i needed ...Read more
to sign terms and conditions stating that if it was found not to be a faulty part i would get quite a large bill ( basically trying to scare me into getting it done myself. my first reported the faulty part on the 2nd Oct and eventually a plumber is coming out his Friday 26th Oct. plumber replaced part and agreed the T bar was faulty. no bill.Similar opinion? Write a review on ieatwords.com.au!
shareexperienceSouth East Queensland, QLD
- 15 reviews
- Verified customer
Mondella resonnance shower EXTREMELY noisy - do not buy
I have installed mondella resonnance showers in 3 bathrooms and the result has been extremely disappointing.
The showers are so noisy that when in use they can be heard in ALL parts of the house and our house is 3 stories!
Bunnings tried to put the blame on our water pressure but without changing the water pressure and installing another brand of shower, the noise has significantly reduced. The problem of the resonnance shower seems to be in the inverter mechanism where the hole through which the water must pass through is so small thus with the water pressure the noise is roaring!
I would not recommend this product.
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Disappointed
Couldn't believe a mondella bath could cost $1,000 and doesn't come with a drain or plug very disappointed we now have to hunt down and pay more for these required parts, for that amount of money I would expect them to be included bit of a rip off.
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Mondella WELS 4 Star 7.5L/Min Chrome Rococo Sink Mixer
Waste of money. I returned one to Bunnings after it failed. The replacement lasted 8 months. Now when it it moved everything moves including the flexible hoses. Pointless changing it again as I will get the same rubbish.
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GabrielleBateau bay
Mondella from Bunnings
Bought 2 towel rails from Bunnings about 3 months ago from the Rumba range, I am still waiting on purchasing a robe hook and toilet roll holder to complete the job and for some reason these supposed stock items have not been in stock for months and after a call direct to Mondella they say the order should be in the next 2 weeks they have said this at least 5 times. Don't say you can supply products when you cant. I have installed the towel rails so I am stuck with waiting.
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New tap set lasted 2 months
Bought the Mondella bath set for around $100 or so, the ceramic taps started dripping badly within 60 days. These taps have to be replaced completely as the ceramic is not interchangeable like washers. The spout also turns the water a very rusty color so you have to run the water for 10 sec before it is clean and usable.
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FisharSouth East Queensland, QLD
- 3 reviews
- 2 likes
Don't waste your time! and more importantly your $$$'s... pathetic product and service
In the last 4 years we've had 2 of their extendable kitchen mixer/spray "top of the line units" fail and fail dramatically. 1st one only took 6-7 weeks, so ok, things happen, exchanged for a more expensive version. Next one failed, rusted and bottom of the spray head actually collapsed!! So receipt and pics were sent through to them, opps!!! They outsource their service, so off we went for some 6 weeks trying to find a resolution thru a 3rd party. OH, suddenly 1/2 way thru "talks" the 3rd party service Co can't send us emails?? Then we get t...Read more
old we have to use a new spray head that has a much shorter male connection so it doesn't seat properly, oh just add additional packing washers, you'll be ok. But it's a different size and you now have cheap black plastic instead of chrome plating, it looks crap and cheap! (but is sold for more - go figure??) Bad luck they say. So in desperation (should have done it in 1st place) engaged Bunnings. Manager took 1 look at it and said WTH??? and exchanged it on the spot for a superior tap with twice the warranty and it only cost me $5. Well done Bunnings!!!Similar opinion? Write a review on ieatwords.com.au!
Paul RGreater Melbourne (Outer), VIC
- 3 reviews
Mondello kitchen mixer Cadenza
I purchased a Mondello kitchen flick mixer aprox 18 months ago I live in Melbourne so the water quality is good. One week ago the neck of the tap developed a pin hole.
After contacting Mondello I was informed that without a receipt they could not assist.
I doubt this tap has been on the market for more than 10 years which is the warranty period so I would have hoped for some level of assistance.
Moral of the story keep your receipt snd dont expect much from cheaper brands.
PS Tap was also very noisy in operation.
Update:
3 days after writing this review I was contacted by the product support department and was offered a replacement which has since arrived so to Mondellas credit they did come though in the end.
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Questions & Answers
Tony Basked
is there an actual contact phone number for Mondella- keep sending emails to no response.
No answers
Mon183asked
Wish I'd looked at the reviews before purchasing a Mondella Vege Spray Mixer for the kitchen sink! The water flow is so slow, it's a joke. When you read the fine print, it says it comes with water saving devices, but it's ridiculously slow and takes forever even to fill up a cup! Does anyone know if the flow rate can be adjusted?
No answers
Gayleasked
are the mondello glass top kitchen sinks a waste of money. Are they subseptable to chipping and breakage so easily?????
No answers
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