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KAREN W.Central Highlands and Goldfields, VIC
My budget is great! Helped get my life back!
With MyBudget we have been able to get are debts under control, we've been able to save for christmas gifts, birthdays and enjoy knowing that all our bills are covered. So there's no ugly surprises.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Dad to 3South East Queensland, QLD
So good
We have teenage triplets and were living week to week paying bills as they came in and never seemed to have money left over for food or clothes when the kids needed them.
After 12 months we were in front of everything including house repayments.
We have been with MyBudget for 4 or 5 years now and could not be happier.
1 comment
MyBudgetMyBudget
Hi Dad to 3,
Thank you for sharing your review. ... Read more
It's great to learn about your experience with MyBudget over the last 4 to 5 years! So glad to see the progress you have made in your time with us. We look forward to helping you achieve all future goals! All the best. Lauren - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
LetMetropolitan Adelaide, SA
Saved us
We joined My Budget around 3 years ago, living day to day & about to lose our home. With the help of My Budget we are now secure, enjoying our life and not worrying about bills. We have savings & we are looking forward to our 2nd overseas trip.
1 comment
MyBudgetMyBudget
Hi Let,
Thank you for taking the time to share your feedback. ... Read more
We're so glad that you're now feeling positive about your finances and working towards your next trip overseas! We look forward to continuing to assist you with easing all of your financial worries. Kind regards, Lauren - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Find out how MyBudget compares to other Financial Services
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DelGreater Melbourne (Outer), VIC
I now have financial peace of mind
I have been a customer of MyBudget for approximately 4 years now. Initially I seeked out their services as I was a newly separated mother with two young children and was living day to day. It had gotten to the point of having to choose between paying the bills or buying food for the week and I didnt want to live like that. My biggest fear was that I was living beyond my means and wouldnt be able to provide a safe and stable future for my kids. Since my initial meeting with MyBudget I now have financial peace of mind knowing that all my expenses...Read more
have been accounted for and my bills are pain on time. No more overdue notices. I now also have savings that I can call on in case of emergencies and Ive also been able to take my kids on holidays to the Gold Coast and to also plan for other family vacations1 comment
MyBudgetMyBudget
Hi Del,
Thank you for your lovely feedback. It is amazing to hear how much your life has turned around and feel so glad that we have been able to play a big part in this. I will be sure to pass your feedback onto the team! ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Tracey R.South East Queensland, QLD
Financial lifesaver
I joined mybudget when I was in dire straits. They helped me avoid going bankrupt and enabled me to pay off my debts. At times it was a real struggle but I done it. I've now been with my budget over 7 years and love it. I never have to think or stress over bills and I even manage to save now. Mybudget is my lifesaver and sanity saver and I couldn't recommend them enough!
1 comment
MyBudgetMyBudget
Hi Tracy,
Thank you for your review. We are so glad to hear that we have helped you out of what sounds like quite a difficult situation. We are passionate about relieving financial stress in our com... Read more
munity so it is great to hear this has been your experience.Similar opinion? Write a review on ieatwords.com.au!
Matty C.Canberra 2600, ACT
Great brand and phenomenal service.
I wanna say I joined my budget roughly a year ago. dialing back to then verses now, I was up to my eyeballs in debt, random payments would come out of my account that I could figure out what I was paying for. I was seriously considering bankruptcy because of my own actions. Then this beacon of light called my budget showed up on my Facebook feed. I'll admit I was sceptical because let's be honest it was a fb ad and we all know what they're like. But mybudget was different. When I first enquired they literally took what little information I had ...Read more
and did a budget at a glance. Looked pretty good so I asked them to dove deeper. They took control of everything for me, and now. I'm in a position that I'll be looking at buying my first home by the end of next year! And fun fact! they've tossed their hat in the ring to find the best broker for the job :DD in all honesty I really wish someone somewhere had told me about them years ago. But either way better late than never :D thanks again mybudget!1 comment
MyBudgetMyBudget
Hi Matty,
Thank you for your lovely feedback. We are so happy to hear that we have been able make such a transformation with your finances. That is exciting to hear about your upcoming home purchase... Read more
! Our lending team are looking forward to helping you work towards this purchase.Similar opinion? Write a review on ieatwords.com.au!
Holly D.Sydney Surrounds, NSW
I would be sunk without MyBudget
They gave me their honest assessment on my situation (which was terrible) and a very clear plan on how long it would take to get myself out of credit card debt, curve my spending and tighten control of my bills and expenditures. They were so helpful and supportive of the fact that Id have to change unhealthy habits and have, and continue to be supportive every day of the emergency pop up expenses and the overall effects on my budget because of those. I know my limits and can clearly see where my money goes and the position I am in.
I like the ...Read more
1 comment
MyBudgetMyBudget
Hi Holly,
Thank you for your review. We are so glad to hear that we have been so helpful to you in helping you control spending as well as ensuring all your expenses are accounted for. ... Read more
We look forward to working together to achieve many more financial goals in the future. Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
EngelbertSydney, NSW
- 6 reviews
- 1 like
I will miss Mybudget Ill be moving overseas
If I could take Mybudget I would. Ive been with them 4yrs it has been an awesome service I liken paying the weekly service fee as a gymn membership. I get results and I become more educated in sticking to the budget and looking Ahead. So grateful for making my hectic life a little less stressful as it is. Will miss you Mybudget thanks again
1 comment
MyBudgetMyBudget
Hi Engelbert,
Thank you for your review. That's a great way at looking at it! We are passionate about reducing financial stress and helping our clients achieve their financial goals so it is great t... Read more
o hear this has been your experience. We wish you all the best with your move overseas and hope we get to speak to you again!Similar opinion? Write a review on ieatwords.com.au!
Abby
- 2 reviews
So glad we made the choice
Since we have been using My Budget stress levels have decreased dramatically, the Staff are fabulous, totally recommend this service! Thanks for getting us on the right track My Budget
1 comment
MyBudgetMyBudget
Hi Abby,
Thank you for your review. We are so glad to hear that we have helped reduce your stress levels and that you have found our staff great to deal with. It is our pleasure to help you get on t... Read more
rack and we look forward to helping you achieve more financial goals!Similar opinion? Write a review on ieatwords.com.au!
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AlishaPerth, WA
Financial security
I was a newly single parent after 14 yrs of marriage and finance irresponsibility. MyBudget has helped me secure a financial future for myself and my two kids, allowed my the peace of mind knowing all my bills and debts are paid on time. The finance coach and set up team were super friendly and helpful. Best decision I ever made
1 comment
MyBudgetMyBudget
Hi Alisha,
Thank you for sharing your experience. That sounds like quite a difficult situation so it is great to hear we have been able to help you feel on top of things and reduce stress in your li... Read more
fe. I will be sure to pass your lovely feedback onto the team!Similar opinion? Write a review on ieatwords.com.au!
Allison TomkinsSouth East Queensland, QLD
This service has saving my life
forecasting my bills, and having money available to pay for things, also allow me to plan for the future and just takes away the stress, paying for the service is worth every cents
1 comment
MyBudgetMyBudget
Hi Allison,
Thank you so much for your review. We are so glad to hear that you feel the service we provide to you has been invaluable! We are passionate about reducing financial stress so it is grea... Read more
t to hear you have felt this way. I will be sure to pass your feedback onto the team!Similar opinion? Write a review on ieatwords.com.au!
This service changed our live
We had a lot of debt and didn't know how to get out. MyBudget took over and made everything work.
It literally turned out lives around. I would recommend this to anyone.
1 comment
MyBudgetMyBudget
Hi Happy Customer,
Thank you for your lovely feedback! It is amazing to hear how we have helped you turn your life around! I will be sure to pass your feedback onto our team. ... Read more
We can't wait help you achieve more financial goals. Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Look elsewhere before signing up with MyBudget
I've spent about 6 months with MyBudget. It has helped me get back on track with paying off my debts. However, it is very expensive for people who are struggling financially. The service also varies in quality and you need a lot of time to liaise with the customer service officers as they do not reply to messages promptly and calls are time consuming (once I waited 40 minutes for my call to be answered). At the end of the day I decided it wasn't for me but still have $900 of my initial joining fee to pay off. I'm pretty disappointed with the service and would recommend doing your research into other options prior to signing.
1 comment
MyBudgetMyBudget
Hi Anon,
Thank you so much for your feedback. It's really great to hear that we were able to help you get on track with your debts. However, I am sorry to hear about your concerns regarding wait tim... Read more
es and service quality. We take your feedback seriously and are always looking for ways to improve our client experience so I will be sure to pass your feedback onto the team.Similar opinion? Write a review on ieatwords.com.au!
Joseph G.Pilbara, WA
- 4 reviews
Effortless simple and supportive budgeting.
Had joined MyBudget as I wanted somebody to handle my finances whilst I want to focus on living a life. This service has the best customer service I have ever experienced and its a testament to the business model that they have nailed right. You are welcomed and supported all the way and I have never ever wanted to buy more houses now I have someone else manage my money.
My budget should be mandatory as it helps take the worry stress and managing of your bills. The simple fact I take a photo of my bill and its dealt with is amazing. I love get...Read more
ting phone calls or having to call the MyBudget team as they also share their own personal experiences. Working in the mines its easy to lose track of money but seeing it and planning for things makes it all worth the while. Love the service and customer support and will continue for a long time with the team at MyBudget. Joe1 comment
MyBudgetMyBudget
Hi Joe,
Thank you for your lovely feedback. We are so happy to hear that you have been able to see great results after joining MyBudget and that you have found the staff very supportive! I will be sure to pass this onto the team. ... Read more
We look forward to helping you achieve your financial goals in the future! Kind regards, Lauren - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
EXCESSIVELY EXPENSIVEGreater Melbourne (Outer), VIC
PLEASE BEWARE!!
So this is my story and I'm hoping I can get this message to as many people considering Mybudget.
Mybudget initially did help me get back on track with my budgeting however the fees are excessively expensive. There're two fees that you pay. An weekly admin fee of $40.50 and then you're paying off the establishment fee which was around $1500. With the budget they created, I was living off $125 a week for living expenses, food, petrol ect. I worked out that the extra $40.50 made a huge difference to having more cash to live off. I also worked o...Read more
1 comment
MyBudgetMyBudget
Hi Excessively Expensive,
I am so sorry to hear of your concerns, specifically in relation to the fees.... Read more
We as a company have strict criteria that assess the affordability of our services based on each individuals financial circumstances. If at any stage of that process, it becomes evident that use of our services would financially disadvantage the person, we review their circumstances and provide the person with contact details for free, local financial assistance services. MyBudget prides itself on reducing financial stress in the community and we are absolutely committed to our duty of care. It's great to hear that you are confident in now controlling your own finances, and are on track with your financial goals, we wish you all the best for your financial future! Kind regards Lauren, MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Find out how MyBudget compares to other Financial Services
Know better, choose better.
MelTasmania
this is great so easy
I haven't been with my budget for very long but so far I have been very pleased the staff are so helpful and kind and do everything they can to help me
1 comment
MyBudgetMyBudget
Hi Mel,
Thank you for your review. Our clients are our number one priority so it amazing to hear that you have found our staff members so helpful and kind. ... Read more
We can't wait to achieve many financial goals together! Kind regards - Peter, MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
TonySouthwest, VIC
- 2 reviews
Best thing since sliced bread
MyBudgets add says call now and change your life. Well in my case thats exactly what has happened. Im one of those people who simply cant handle money, and the stress of bills and credit card debt was effecting both socially and health wise. For me the initial call was nerve wracking but I can believe how quickly I was put at ease. Two days later, after a two hour consult, I signed up on the spot. My only regret is that I didnt do this years ago. All the staff Ive dealt with are absolutely amazing
1 comment
MyBudgetMyBudget
Hi Tony,
Thank you for your lovely feedback. We are so glad to hear that you have had such great experiences using our service and in dealing with our staff members. I will be sure to pass your feedback onto the team! ... Read more
Kind Regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
stayc w.Central, SA
My budget saved my future
12 months ago I was in financial trouble due to a failed marriage..debts..fees..you name it. I was trying to get back on my feet..robbing peter to pay paul so to speak but only making things worse. After seeing an advert for my budget and letting my pride go..I made the call and haven't looked back since.
The my budget staff are so understanding,helpful and responsive it's so easy to feel free of debt and know I'm in the best hands possible.
If ever I have a question I can message or call and get the answers I need without feeling like I'm bein...Read more
1 comment
MyBudgetMyBudget
Hi Stayc,
Thank you for your review. It is amazing to hear about what a difference we have been able to make in your life! We are so glad we have been able to help you and that you have found our st... Read more
aff members easy to deal with. I will be sure to pass your feedback onto the team!Similar opinion? Write a review on ieatwords.com.au!
Made life simple
Can not recommend this service enough.
Very professional and helpful. Alice and Harley are amazing people and are there to help. Very respectful and understanding. Cannot thank them enough. Thank you both for everything.
1 comment
MyBudgetMyBudget
Hi Mr Down,
Thank you for your lovely feedback. I am so glad to hear that you have found our service helpful. Helping our clients live a life free of money worries is our number one priority so it is... Read more
also great to hear that you have had such positive interactions with our staff. I will be sure to pass this onto these staff members and the rest of the team for you.Similar opinion? Write a review on ieatwords.com.au!
CiustomerGreater Melbourne (Inner), VIC
"We can't help you" - My budget
The decision to call My Budget was not made lightly but after ongoing money worries and a baby on the way we booked a phone consultation.
Both me and my partner have fulltime employment and we were advised over the phone that they would not be able to help as I would be going on maternity leave in the near future - which was why we made the call in the first place.
This experience left us feeling more helpless and we dont know where to go from here. We thought we were being proactive to set up a better future for our growing family. Their only solution was to move back in with our parents.
1 comment
MyBudgetMyBudget
Hi Ciustomer,
I am so sorry to hear about you concerns. Specifically, in relation to that lack of assistance we have been able to provide in your situation and how this has left you feeling. ... Read more
We as a company have a strict criteria that accesses the affordability of our services based on each individual's financial circumstances. If at any stage of the process, it becomes evident that use of our service would financially disadvantage the person, we review their circumstances and provide the person with contact details for free, local financial assistance services. MyBudget prides itself on reducing financial stress in the community and we are absolutely committed to our duty of care. We would love the opportunity to discuss this with you to understand if we can assist any further. Please send us a PM with your contact details and we will be in touch shortly. Kind Regards - Peter, MybudgetSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
isabel carrasked
If you cancel your mybudget services, do you have to pay the establishment fee upfront of are you given time to pay it off?
3 answers
From what I was told at our meeting is if you decided to leave then you have to pay it off but they do a payment plan :)
Was this recently? I'm just not finding it helpful and was thinking about leaving soon, but was wondering if the 1400 establishment fee has to be paid upfront of over time. I wonder what the payment plan would be like then of that's the case. Thanks for your answer
MyBudgetMyBudget
Hi Isabel,
To discuss closing your account, I recommend calling our team on 1300 300 922. They will be happy to chat about how you may pay your establishment fee.
Kind regards, Peter - MyBudget
Bellasked
Hi
Are there any payment runs over the weekend? I made a withdraw about midnight and it’s 7pm now and I’m haven’t received any funds to my commonwealth account
Cheers
4 answers
Sadly no. The next run will be 8am Monday I think.
Thanks Tim
MyBudgetMyBudget
Hi Bell,
our standard payment run times in Australian Eastern Time (AET) are:
8:15am
10:45am
12:15am
2:45am
4:15am
5:15am
Monday Friday, so you will just need to factor in the local time difference.
Please let me know if you have any other questions.
Kind regards, Peter - MyBudget
Lindsayasked
If I have 2 lots of superannuation and am over 60 can I use one to pay out my credit cards.
1 answer
hi lindsay!!
happy 2020!!
best you contact MyBudget (1300 300 922) as they'll DEFINITELY be able to give you the proper advice on your financial conundrum.
regards,
anthony...
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MyBudgetMyBudget
Hi Karen,
Thank you for sharing your experience. It's great to hear that you've had such a great experience and have been able to get your debts under control. ... Read more
We look forward to continuing to assist you in the future! Kind regards, Lauren - MyBudget