Reviewer Photos & Videos
ChrisSouth East Queensland, QLD
- 2 reviews
The best decision I ever made....
One of the best decisions I have ever made, I was living week to week and spiraling deeper into debt. From the first phone call to now every person I speak with is professional, polite, patient, thoughtful, kind and compassionate. This was particularly evident when I received a chronic medical diagnosis, so much was going on but I knew I didn't have to worry about bills, I only had to concentrate on getting better. Now 18 months later I'm on the road to recovery physically. Financially, I have saving plans in place and for the first time in 10y...Read more
rs had double the amount of money for Christmas. I cried the day when I was updating my budget and the person I was talking with said I could have x amount of money for Christmas. I tell everyone how wonderful MyBudget are and you don't need to be in financial difficulty to use the services. I can't thank MyBudget enough for what they have done for me.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
- Budgeting Services
- Verified customer
Don't know where i would be without them. Life changing..
When i first joined My Budget i was on the brink of bankruptcy at such a young age.. but since then have been able to turn that around. Yes there is some debt to pay off (which the team completely took control in setting up and making those calls that no else wants to do) but also in the position where I am now saving money as well... it's comforting to know i have a weekly income each week for the essentials, that the bills are paid on time even on the odd occasion i have missed putting the bill through to them on time they are sure to make s...Read more
ure it's paid.. Yes there are fees to pay of course but I'd rather be paying fees knowing things are paid for then paying late fees on bills etc I appreciate the help from the team every time you make contact wether on the phone or the chat on the app always helpfull quick about it if needed and always looking for the best way to help. Yes you need to think ahead when wanting to withdraw but that's all part of your personell planning you need to take responsibility for. At the end of the day it is still your money If anything my experience has taught me how to better deal with my money and some great tips so when one day when I'm back on my own two feet and maybe don't need My Budget as much I know that i will be able to manage myself
1 comment
MyBudgetMyBudget
Hi Beau,
Thank you so much for your review. We are so glad to hear that you have had such a positive experience with the service and you have found things to be helpful. We look forward to helping you pay off your remaining debts! ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Sacha W.Sydney, NSW
I honestly couldn’t survive without this now!
This service has completely changed my financial circumstances!
I always had a good income, but wasted it all and had no idea where it went! Now I have savings and a dramatic reduction in debt, and never even need to think about money!
1 comment
MyBudgetMyBudget
Hi Sacha,
Thank you so much for your review. We are so glad to hear that we have helped change your financial circumstances for the better. It is so great to hear that not only have your reduced debt, but saved money also!... Read more
We look forward to helping you more in the future. Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Find out how MyBudget compares to other Financial Services
Know better, choose better.
Nicole Y.Greater Melbourne (Metropolitan), VIC
You can't put a price on having financial peace of mind.
Honestly before I joined, I was constantly scared about how I could ever get out of the financial mess that I was in.
I never opened mail and I lived week to week just surviving and never being able to address my debts.
Almost 2 years on my financial world looks a lot different.
With the help of my budget taking charge of my finances, dealing with debtors that would no longer deal with me due to my constant breaking of agreements.
I'm almost completely debt free, I have two savings accounts with more money in them that I have ever been able t...Read more
1 comment
MyBudgetMyBudget
Hi Nicole,
Thank you for sharing your experience with us. We are so glad to hear that you have found the service to be so helpful. It is our pleasure to be able to help you live a life without money... Read more
worries. We look forward to helping you achieve many more financial goals!Similar opinion? Write a review on ieatwords.com.au!
Rachel
- 2 reviews
Hope Restored
My Budget offers more than financial support. The staff at My Budget are compassionate people who provide hope when times are tough. After 18 mths, I am debt free, saving & living life again. I couldn’t have done that alone.
1 comment
MyBudgetMyBudget
Hi Rachel,
Thank your leaving a review. It is amazing to hear about how much your life has changed in only 18 months! I will be sure to pass your lovely feedback onto the team. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
anthony stewardGreater Melbourne (Inner), VIC
- 2 reviews
this is perfect!! :-D can't live without it...
hello there!!
i've been with MyBudget since september 2012 & couldn't have asked for a better consolidating company as they've turned what was a COMPLETE AND UTTER FINANCIAL DEBACLE into a "debt free world" where i NOW have the luxury of being able today to literally purchase ANYTHING.
the staff are truly professional & back this with up with inside industry knowledge & practice; a credit to the training policies & models existing currently within MyBudget.
i thoroughly RECOMMEND this firm if one requires financial assistance of the 'accountability' kind.
regards,
anthony steward...
1 comment
MyBudgetMyBudget
Hi Anthony,
Thank you for your review. Thank you for being such a loyal customer, it is amazing to hear about what we have been able to achieve over the past eight years! I will be sure to pass your lovely feedback onto the team. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Drew
- 4 reviews
Best thing we ever did
Going through My Budget is the best thing we ever did, we have so much less stress now, bills are being paid and on time.
The staff are excellent and very helpful, I recommend these guys to everyone I speak to who tell me they need help with budgeting.
They are keen to help you get the best from your budget.
Yes have never had any issues when dealing with My Budget and will continue to use their services in the future.
1 comment
MyBudgetMyBudget
Hi Drew,
Thank you for your review. We are so glad to hear that you have found our staff to be helpful and that we have helped reduce the financial stress in your life. I will be sure to pass your lovely feedback onto the team! ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Dan P.North Queensland, QLD
Family of 8.. Changed our standing
With 5 kids and Single Income in the 2 years of my budget we have paid 21 k in debt and saved ourselves the arguments over money. What you can't do with your own budgeting is know when you have the extra (free funds). Well worth the money, Now debt free and saving to buy our first home this year. Can highly recommend this service, you learn to become money disciplined. Yes you need to think ahead in advance for cash withdrawals but it's all part of the planning.
1 comment
MyBudgetMyBudget
Hi Dan,
Thank you for your kind words. It is amazing to hear about how much your life has turned around. We are so glad that we have been able to help reduce your debt and start saving for a house!... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Davo22Greater Melbourne (Inner), VIC
- 3 reviews
Wished I never did it
Sounded promising at the beginning, $1000 set up fee, and $35 weekly fee (was originally higher). Yearly total came to over $3000+
Something that they offer you can do yourself.
Was a total waste of money.
They are not a bank, if you need money urgently and are stuck on weekends you will need to wait the next business day.
The fees are much higher now since I was a customer in 201x
Customer service was ok, but for the money you pay it should be allot better.
Bills did get paid but there were some mishaps (phone and care rego not paid twice e...Read more
1 comment
MyBudgetMyBudget
Hi Davo22,
I am so sorry to hear of your concerns, specifically in relation to the fees.... Read more
We as a company have strict criteria that assess the affordability of our services based on each individuals financial circumstances. If at any stage of that process, it becomes evident that use of our services would financially disadvantage the person, we review their circumstances and provide the person with contact details for free, local financial assistance services. MyBudget prides itself on reducing financial stress in the community and we are absolutely committed to our duty of care. Kind regards Peter, MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Find out how MyBudget compares to other Financial Services
Know better, choose better.
Tami K.South East Queensland, QLD
Not for everyone but works great for us!
The budget has been fantastic for my family! The relief from financial stress has been amazing and we are only a couple of months in! I can see how my budget may Not work for everyone given the fees but I feel the fees are worth the stress relief and I can see clearly on my budget app when the fees are coming out and how much they are. All my bills are paid on time and I review the budget regularly through the app to make sure of that. If your giving all the correct information to my budget I can’t see how anything could go wrong.
1 comment
MyBudgetMyBudget
Hi Tami,
Thank you for your review. We are so glad to hear that we have helped reduce the financial stress in your life. We look forward to helping you more in the future! ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
WesSouth East Queensland, QLD
Compassionate
After being skeptical for 6 months we gave them a call. Like most we were on guard with our hard earned money when we met them. We met with Rachel Adams who is genuinely a compassionate person in her role to work up a great solution we thought was not fathomable..
Processes have staked up and customer support has been great . We have observed that the staff that my budget attracts are genuinely caring and personal out of the financial services sector. After all helping people in need atracts a certain person to stick with it.
At least give them a call so u can make an informed decision. Rachael details below.
Wes
1 comment
MyBudgetMyBudget
Hi Wes,
Thank you so much for your kind words. We are so glad to hear that you have had such a positive experience with our staff. We will be sure to pass your feedback onto Rachel and the rest of the team. ... Read more
I hope you have a great Christmas! Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Joanne S.Greater Melbourne (Outer), VIC
A game changer!
We joined MyBudget back in 2012 and it was the best decision we ever made. It is life changing!!! Aside from not having any financial stress in our lives, it has only ever been a positive experience using the service. The stress of day to day bills and debts took its toll on us as a family and the staff at MyBudget have always made it easy. Nothing is every too much trouble and the service is always exceptional. Best customer service ever!! We highly recommend using this service. You will never look back. Thank you MyBudget. Continue to do what you do so well.
1 comment
MyBudgetMyBudget
Hi Joanne,
Thank you for your review. We are so glad to hear about how happy you have been with our staff and service. I will be sure to pass your lovely feedback onto the team. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Satisfied customerGreater Melbourne (Inner), VIC
Excellent service! I love it
This was the best thing I have ever gone regarding my finances. My only regret is that I didnt do it earlier! Thank you to all the people who helped at MyBudget.
1 comment
MyBudgetMyBudget
Hi there,
Thank you for your lovely words. We are so glad we have been able to help you with your finances. I will be sure to pass your lovely feedback onto the team. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Natalie
- 2 reviews
This changed my life.
After trying unsuccessfully to get my partner to join My Budget when the relationship ended one of the first things I did was sign up. Easily one of the best things I have done for myself and my kids. I now have no worries about bills because I know I have a good plan in place, and now know that I will achieve my goals.
1 comment
MyBudgetMyBudget
Hi Natalie,
Thank you so much for your review. We are passionate about freeing people from their money worries so it is great to hear this has been the case for yourself. ... Read more
We look forward to helping you even more in the future! Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Teagan MooresSouth East Queensland, QLD
- 3 reviews
100% recommend!!!
Alice and Tanya have made a huge impact on my life and outlook towards the future. Alice was super wonderful to work with. She explained everything as we went through the process which was amazing as Ive always found talking about money to be super daunting. The whole process of signing up with MyBudget was a breeze. Our conversations were clear and I never felt confused or unsure. I am super grateful for their time and help. I can now go into Christmas and 2020 feeling more positive about the future.
1 comment
MyBudgetMyBudget
Hi Teagan,
Thank you for your review. We are so glad to hear about how happy you have been with our staff and service. I will be sure to pass your lovely feedback onto the team. ... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Find out how MyBudget compares to other Financial Services
Know better, choose better.
ShaylaGreater Melbourne (Inner), VIC
- Budgeting Services
- Verified customer
Taking the stress out of managing money
I've been with MyBudget Since 2013. I struggled with managing my income and budgeting for bills and savings after a divorce and it was so stressful for me trying to keep it all together. Absolutely worth every cent to have all of that stress taken off my shoulders. I only need to contact them if something has changed, otherwise I can rest easy knowing that everything is accounted for and bills are being paid and I have money aside for all the things I need. During times when income or circumstances have changed, the staff have been very helpful in assisting me and offered advice on ways I can streamline the budget to keep me on track. I honestly don't know how I would've gotten through the last few years without them!
1 comment
MyBudgetMyBudget
Hi Shayla,
Thank you for your review. It sounds like you've done a great job getting to where you are now and it has been our pleasure to be able to help you through this. I will be sure to pass your lovely feedback onto the team. ... Read more
We look forward to helping you even more in the future! Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
TanboPerth, WA
- 3 reviews
No more money worries
I joined My Budget almost two years ago and it was personally the best decision I could have made for myself. I was never taught how to manage my money and felt I wasn't handling it very well at all. My Budget quickly set up a plan and I am now on top of all my bills and don't owe anything on credit cards etc. I am now looking at buying a house and land package and will definitely stay with My Budget as they are extremely helpful. I just pick up the phone should I need to make any adjustments to my plan and it's all taken care of. Thanks My Budget, your team is the best!
1 comment
MyBudgetMyBudget
Hi Tanbo,
Thank you so much for your lovely feedback. ... Read more
It is our pleasure to have been able to help you get on top of your finances. It's so exciting that you are looking at buying a house also! Did you know we have a team of lenders who would love to help you through this process? Feel free to contact us to talk to the team about this. Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
KeriSouth East Queensland, QLD
- 3 reviews
Loving life with no money worries
I joined MyBudget 7 years ago and it truly has been the best financial decision I have made. In this time my family and I have travelled to America, Japan, Thailand, Bali, Canada, Hawaii and interstate and we purchased a house in 2017. We joined initally to save for our American holiday in 2013 which has lead into many other holidays since then. I cannot speak highly enough how MyBudget has changed our lives and I will tell everyone and anyone that will listen to me when I hear conversations around money and budgeting. Thank you MyBudget for letting me live my life without the financial stresses it has been a great 7 years so far with may more to come.
1 comment
MyBudgetMyBudget
Hi Keri,
Thank you for your kind words. It's great to hear that you have found us so helpful in saving for many holidays and even purchasing a house! We would like to thank you for being such a loya... Read more
l client and for achieving a number of your financial goals over the past seven years.Similar opinion? Write a review on ieatwords.com.au!
Friendly, super helpful and quick process.
My experience with MyBudget has been nothing short of fantastic! The process was quicker than I imagined it would be, and they make sure that there is someone there you can talk to every step of the way. The Team have all been very pleasant to talk with over the phone, and so far I have nothing negative to say about MyBudget and their products. Glad I went through with it and strongly recommend anyone in financial distress to do the same.
1 comment
MyBudgetMyBudget
Hi Bek,
Thank you for your review. We are so glad to hear that you have been so happy with the service and our team members. I will be sure to pass your feedback on. Have a great day!... Read more
Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Blake L.Metropolitan Adelaide, SA
Best Decision Of My Life
At the age of 23 I was spending way too much and got myself into a lot of debt! I was facing bankruptcy. Thanks to Mybudget I have found my path and now Im 4 months away from financial freedom
1 comment
MyBudgetMyBudget
Hi Blake,
Thank you for your review. We are so pleased to have been able to put a plan in place to help you work towards financial freedom. ... Read more
We can't wait to see what we can achieve together in the future! Kind regards, Peter - MyBudgetSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
isabel carrasked
If you cancel your mybudget services, do you have to pay the establishment fee upfront of are you given time to pay it off?
3 answers
From what I was told at our meeting is if you decided to leave then you have to pay it off but they do a payment plan :)
Was this recently? I'm just not finding it helpful and was thinking about leaving soon, but was wondering if the 1400 establishment fee has to be paid upfront of over time. I wonder what the payment plan would be like then of that's the case. Thanks for your answer
MyBudgetMyBudget
Hi Isabel,
To discuss closing your account, I recommend calling our team on 1300 300 922. They will be happy to chat about how you may pay your establishment fee.
Kind regards, Peter - MyBudget
Bellasked
Hi
Are there any payment runs over the weekend? I made a withdraw about midnight and it’s 7pm now and I’m haven’t received any funds to my commonwealth account
Cheers
4 answers
Sadly no. The next run will be 8am Monday I think.
Thanks Tim
MyBudgetMyBudget
Hi Bell,
our standard payment run times in Australian Eastern Time (AET) are:
8:15am
10:45am
12:15am
2:45am
4:15am
5:15am
Monday Friday, so you will just need to factor in the local time difference.
Please let me know if you have any other questions.
Kind regards, Peter - MyBudget
Lindsayasked
If I have 2 lots of superannuation and am over 60 can I use one to pay out my credit cards.
1 answer
hi lindsay!!
happy 2020!!
best you contact MyBudget (1300 300 922) as they'll DEFINITELY be able to give you the proper advice on your financial conundrum.
regards,
anthony...
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
MyBudgetMyBudget
Hi Chris,
Thank you for your lovely words. We are so glad that we have been able to help reduce the financial stress in your life by putting a plan together that included savings! It is also great t... Read more
o hear about how pleasant you have found our staff members. I will be sure to pass your feedback onto the team.