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Reviews

4.5

1,248 reviews
5
(1,027)
4
(57)
3
(16)
2
(18)
1
(130)
  • Transparency
    4.5 (112)
  • Customer Service
    5.0 (4)
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Chris

ChrisSouth East Queensland, QLD

  • 2 reviews

The best decision I ever made....

published
1 comment
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Don't know where i would be without them. Life changing..

published
1 comment
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Sacha W.

Sacha W.Sydney, NSW

I honestly couldn’t survive without this now!

published

This service has completely changed my financial circumstances!
I always had a good income, but wasted it all and had no idea where it went! Now I have savings and a dramatic reduction in debt, and never even need to think about money!



1 comment
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Nicole Y.

Nicole Y.Greater Melbourne (Metropolitan), VIC

You can't put a price on having financial peace of mind.

published
1 comment
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Rachel

Rachel

  • 2 reviews

Hope Restored

published

My Budget offers more than financial support. The staff at My Budget are compassionate people who provide hope when times are tough. After 18 mths, I am debt free, saving & living life again. I couldn’t have done that alone.

1 comment
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anthony steward

anthony stewardGreater Melbourne (Inner), VIC

  • 2 reviews

this is perfect!! :-D can't live without it...

published

hello there!!

i've been with MyBudget since september 2012 & couldn't have asked for a better consolidating company as they've turned what was a COMPLETE AND UTTER FINANCIAL DEBACLE into a "debt free world" where i NOW have the luxury of being able today to literally purchase ANYTHING.

the staff are truly professional & back this with up with inside industry knowledge & practice; a credit to the training policies & models existing currently within MyBudget.

i thoroughly RECOMMEND this firm if one requires financial assistance of the 'accountability' kind.

regards,
anthony steward...

1 comment
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Drew

Drew

  • 4 reviews

Best thing we ever did

published

Going through My Budget is the best thing we ever did, we have so much less stress now, bills are being paid and on time.

The staff are excellent and very helpful, I recommend these guys to everyone I speak to who tell me they need help with budgeting.

They are keen to help you get the best from your budget.

Yes have never had any issues when dealing with My Budget and will continue to use their services in the future.

1 comment
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Dan P.

Dan P.North Queensland, QLD

Family of 8.. Changed our standing

published

With 5 kids and Single Income in the 2 years of my budget we have paid 21 k in debt and saved ourselves the arguments over money. What you can't do with your own budgeting is know when you have the extra (free funds). Well worth the money, Now debt free and saving to buy our first home this year. Can highly recommend this service, you learn to become money disciplined. Yes you need to think ahead in advance for cash withdrawals but it's all part of the planning.

1 comment
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Davo22

Davo22Greater Melbourne (Inner), VIC

  • 3 reviews

Wished I never did it

published
1 comment
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Tami K.

Tami K.South East Queensland, QLD

Not for everyone but works great for us!

published

The budget has been fantastic for my family! The relief from financial stress has been amazing and we are only a couple of months in! I can see how my budget may Not work for everyone given the fees but I feel the fees are worth the stress relief and I can see clearly on my budget app when the fees are coming out and how much they are. All my bills are paid on time and I review the budget regularly through the app to make sure of that. If your giving all the correct information to my budget I can’t see how anything could go wrong.

1 comment
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Wes

WesSouth East Queensland, QLD

Compassionate

published

After being skeptical for 6 months we gave them a call. Like most we were on guard with our hard earned money when we met them. We met with Rachel Adams who is genuinely a compassionate person in her role to work up a great solution we thought was not fathomable..

Processes have staked up and customer support has been great . We have observed that the staff that my budget attracts are genuinely caring and personal out of the financial services sector. After all helping people in need atracts a certain person to stick with it.
At least give them a call so u can make an informed decision. Rachael details below.

Wes

1 comment
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Joanne S.

Joanne S.Greater Melbourne (Outer), VIC

A game changer!

published

We joined MyBudget back in 2012 and it was the best decision we ever made. It is life changing!!! Aside from not having any financial stress in our lives, it has only ever been a positive experience using the service. The stress of day to day bills and debts took its toll on us as a family and the staff at MyBudget have always made it easy. Nothing is every too much trouble and the service is always exceptional. Best customer service ever!! We highly recommend using this service. You will never look back. Thank you MyBudget. Continue to do what you do so well.

1 comment
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Satisfied customer

Satisfied customerGreater Melbourne (Inner), VIC

Excellent service! I love it

published

This was the best thing I have ever gone regarding my finances. My only regret is that I didnt do it earlier! Thank you to all the people who helped at MyBudget.

1 comment
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Natalie

Natalie

  • 2 reviews

This changed my life.

published

After trying unsuccessfully to get my partner to join My Budget when the relationship ended one of the first things I did was sign up. Easily one of the best things I have done for myself and my kids. I now have no worries about bills because I know I have a good plan in place, and now know that I will achieve my goals.

1 comment
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Teagan Moores

Teagan MooresSouth East Queensland, QLD

  • 3 reviews

100% recommend!!!

published

Alice and Tanya have made a huge impact on my life and outlook towards the future. Alice was super wonderful to work with. She explained everything as we went through the process which was amazing as Ive always found talking about money to be super daunting. The whole process of signing up with MyBudget was a breeze. Our conversations were clear and I never felt confused or unsure. I am super grateful for their time and help. I can now go into Christmas and 2020 feeling more positive about the future.

1 comment
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Shayla

ShaylaGreater Melbourne (Inner), VIC

Taking the stress out of managing money

published

I've been with MyBudget Since 2013. I struggled with managing my income and budgeting for bills and savings after a divorce and it was so stressful for me trying to keep it all together. Absolutely worth every cent to have all of that stress taken off my shoulders. I only need to contact them if something has changed, otherwise I can rest easy knowing that everything is accounted for and bills are being paid and I have money aside for all the things I need. During times when income or circumstances have changed, the staff have been very helpful in assisting me and offered advice on ways I can streamline the budget to keep me on track. I honestly don't know how I would've gotten through the last few years without them!

1 comment
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Tanbo

TanboPerth, WA

  • 3 reviews

No more money worries

published

I joined My Budget almost two years ago and it was personally the best decision I could have made for myself. I was never taught how to manage my money and felt I wasn't handling it very well at all. My Budget quickly set up a plan and I am now on top of all my bills and don't owe anything on credit cards etc. I am now looking at buying a house and land package and will definitely stay with My Budget as they are extremely helpful. I just pick up the phone should I need to make any adjustments to my plan and it's all taken care of. Thanks My Budget, your team is the best!

1 comment
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Keri

KeriSouth East Queensland, QLD

  • 3 reviews

Loving life with no money worries

published

I joined MyBudget 7 years ago and it truly has been the best financial decision I have made. In this time my family and I have travelled to America, Japan, Thailand, Bali, Canada, Hawaii and interstate and we purchased a house in 2017. We joined initally to save for our American holiday in 2013 which has lead into many other holidays since then. I cannot speak highly enough how MyBudget has changed our lives and I will tell everyone and anyone that will listen to me when I hear conversations around money and budgeting. Thank you MyBudget for letting me live my life without the financial stresses it has been a great 7 years so far with may more to come.

1 comment
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Friendly, super helpful and quick process.

published

My experience with MyBudget has been nothing short of fantastic! The process was quicker than I imagined it would be, and they make sure that there is someone there you can talk to every step of the way. The Team have all been very pleasant to talk with over the phone, and so far I have nothing negative to say about MyBudget and their products. Glad I went through with it and strongly recommend anyone in financial distress to do the same.

1 comment
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Blake L.

Blake L.Metropolitan Adelaide, SA

Best Decision Of My Life

published

At the age of 23 I was spending way too much and got myself into a lot of debt! I was facing bankruptcy. Thanks to Mybudget I have found my path and now Im 4 months away from financial freedom

1 comment
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Questions & Answers

isabel carr

isabel carrasked

MyBudget

If you cancel your mybudget services, do you have to pay the establishment fee upfront of are you given time to pay it off?

3 answers
Emma
Emma

From what I was told at our meeting is if you decided to leave then you have to pay it off but they do a payment plan :)

isabel carr
isabel carr

Was this recently? I'm just not finding it helpful and was thinking about leaving soon, but was wondering if the 1400 establishment fee has to be paid upfront of over time. I wonder what the payment plan would be like then of that's the case. Thanks for your answer

MyBudget
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Hi Isabel,

To discuss closing your account, I recommend calling our team on 1300 300 922. They will be happy to chat about how you may pay your establishment fee.

Kind regards, Peter - MyBudget

Bell

Bellasked

MyBudget

Hi
Are there any payment runs over the weekend? I made a withdraw about midnight and it’s 7pm now and I’m haven’t received any funds to my commonwealth account
Cheers

4 answers
Tim O.
Tim O.

Sadly no. The next run will be 8am Monday I think.

Bell
Bell

Thanks Tim

MyBudget
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Hi Bell,

our standard payment run times in Australian Eastern Time (AET) are:

8:15am
10:45am
12:15am
2:45am
4:15am
5:15am
Monday Friday, so you will just need to factor in the local time difference.

Please let me know if you have any other questions.

Kind regards, Peter - MyBudget

Lindsay

Lindsayasked

MyBudget

If I have 2 lots of superannuation and am over 60 can I use one to pay out my credit cards.

1 answer
anthony steward
anthony steward

hi lindsay!!

happy 2020!!

best you contact MyBudget (1300 300 922) as they'll DEFINITELY be able to give you the proper advice on your financial conundrum.

regards,
anthony...

Get an answer from our members and MyBudget representatives

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