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Reviews

(1,576)
(143)
(29)
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Rob Morgan

Rob MorganGreater Melbourne (Outer), VIC

  • Verified customer

Good job byKarandeep Dua and Arsh

published

Job punctual, OK, helpful, both the movers were good, more expensive than quote $366 vs $275 which is disappointing the movers were helpful and polite so it was a nice move



Jason

Jason

  • 2 reviews
  • Verified customer

Very speedy move. Thanks guys

published

Approximately 2 bedroom home to storage move. Took approximately 4hrs from 9am-12.30pm. Very efficient over long distance. Thanks for helping with my move at such short nice. I appreciate it. Mokshit and hemant were great removalists.

Sach

SachGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent

published

Good job by Karendeep Dua and Arsh



On time and good job. Moving was easy and the job didn’t take long.

The reviewer stated that an incentive was offered for this review

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Allison

Allison

  • 2 reviews
  • Verified customer

Thank you for doing such a great job!

published

A 3 bedroom house; We packed everything, travelled from Leongatha to Ballarat, Victoria and unpacked in about 8 hours, which was a great effort. The boys didn’t stop and we appreciate how careful they were when packing and moving everything.

Caroline

CarolineGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great job karandeep diuaand arsh

published

The guy were fantastic, and they did a great job all the job was safe and good both the moovers were highly recommend for the house moves we will use them in future also

Jennifer

JenniferGreater Melbourne (Inner), VIC

  • Verified customer

Great work by Karandeep Dua and Arsh

published

It was great work by the moovers they were very fast and efficient. They are very professional in their job. Highly recommended moovers for moving your stuff. Great experience to have them here.

Merci

Merci

  • 2 reviews
  • Verified customer

They didn’t even turn up!

published

Absolutely shocking

I booked these guys for a move and not only did they not show up at the booked time, No one would answer any of my 15 calls!

I spoke with one person who told me they weren’t working today and asked me to ring the office, even after I said there was no answer.

The Melb office answered and proceeded to transfer me to Sydney.. guess what? Still no response!

Safe yourself the stress and headaches.. book someone else

Eisha

Eisha

  • 6 reviews
  • Verified customer

Save yourself

published
  • +1
Luke Hart

Luke HartGreater Melbourne (Inner), VIC

  • Verified customer

Fantastic move

published

Lakhwinder laddi and rajveer singh helped us move a tone of stuff. Super impressed with how hard they worked. No damage to anything and were friendly and professional. Thank you so much for your amazing service

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Caramonty

CaramontyBassendean

  • Verified customer

Do not go anywhere near this company

published

We rebooked the date we originally booked, we got a confirmation email and called to confirm the new booking date and then no one showed up. They still had us booked for the original date and did nothing to help us. They also had to reschedule my parents and said the original sized truck wasn’t available so they would send a smaller one and not charge for the extra trip. The removalist got there and swore at your and left saying the job was too big. Left us both high and dry... don’t go anywhere near them!!!

1 comment
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Andy

AndyGreater Melbourne (Outer), VIC

  • Verified customer

Moving house

published

few miscommunications and an item was left behind due to no space in truck Pace of move a concern as it was per hour but moved at the end. Not much moving equipment and brought small hire truck. Also charged from them ‘scouting’ area. Took 20 minutes to drive the 2km between houses

Talisha

TalishaSydney, NSW

  • Verified customer

Very efficient

published

The 2 men were very efficient. We scheduled to have movers arrive between 1pm-2pm, however, they arrived at 11:30am without any notice which was a bit inconvenient at first but all worked out in the end

  • Verified customer

Good service

published

It was a one bedroom job and it was done in a perfect way by Mehak and saroop did perfectly move all the furniture into the house thank you so much

  • Verified customer

Excellent service

published

Jeevan nd mukesh provided an awesome service. They turned up at the time arranged and were polite and couteous. All done with a smile. I would use this service again the next time i move

Brad

BradPerth, WA

  • 2 reviews
  • Verified customer

Good service for the price.

published
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Paulo R.

Paulo R.Sydney, NSW

  • Verified customer

Unprofessional and 5:45 hrs late

published
Mick

MickIllawarra, NSW

  • Verified customer

Malik and kartik

published

Malik and kartik were both great. Fast and hard working. Very polite and took great care with our things. 3 bedroom house. Move was completed in a morning. Thanks a lot to them both

  • Verified customer

Worst Service ever with two inexperienced movers

published

I was assured that no students are employed to move, it will all professionals, experience, quoted for a medium truck,
The removalist attended 4.5hours late, no one answers the call, a young student and another guy attended, did not know the basics of manual handling, had to run two trips, costing more hours and money, literally creeping, I tried contacting the office and [name removed] on the phone, no response. Would not recommend at all.
I was told that some kind of deduction will be applied for being late, but nothing, came with small rental truck.

  • Verified customer

Awesome service !

published

Sukhdeep and Rupesh were really amazing and prompt with their service.

Very well organised and managed to take everything from my house in swift manner.

I would highly recommend them - hats off to you guys for your hard work and thank you!

Daniel B.

Daniel B.Hunter Region, NSW

  • 2 reviews
  • Verified customer

Worst removalists I have ever seen.

published
Page 2 of 119
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Questions & Answers

ROD48

ROD48asked

Hi. I rang Ash in the accounts department regarding refund Of $200 deposit that was paid twice for Job 27362 and he advised that it was paid twice and would be refunded into my bank account but that two months ago and nothing has happened. Would you please check for me.
Rod Loosemore

No answers
Stephen O

Stephen Oasked

I was overcharged an additional $110 by the movers from MyMoovers when I used their service 3 months ago. Since then I have raised a ticket through their support portal, called multiple times to which I am either left on hold for >1hr or am passed to the wrong team (i.e. sales or fleet, when I am trying to reach the complaints team). The few times I have been able to get through to the complaints team, I have been assured that the payment is being processed, but nothing has happened. When am I going to get a legitimate response?

1 answer
Peter
Peter

Thank your lucky stars, Stephen O, that you were only overcharged $110, My Moovers stole my daughter’s entire load of furniture and belongings several months ago! We have contacted various govt. bodies, police, fair trading etc. with no help whatsoever. She also paid them hundreds of dollars in storage fees which was never repaid. She has had to start all over again thanks to these thieves. It’s far from over however, I won’t rest till these thugs are brought to justice!

Simon

Simonasked

Still waiting on payment for my damaged TV cabinet that rolled off the truck. I have raised a ticket and still waiting on a reply over a week ago.

4 answers
Loshini
Loshini

Hi Simon,
Forget about getting money from them. I don't think even the company exist.
I am in the same situation as you. They damaged the mirror of my dressing table. I've also raised a ticket.
They are not even answering my calls.
I am going to lodge a complaint with Consumer Affairs.

Same here. I’ve been waiting for my reimbursement for over a month now. They broke my leather headboard of my bed. My husband couldn’t be bother to chase up again. He called the service center one after another. They put us on hold for so long before we can talk to someone. And then they said the person in charge isn’t in the office...they promise to transfer the money via bank transfer but it never happens. I left a review here and on google review. And i did report to Fair trading as well. If I can’t get the money back, i don’t think you could Simon sorry...

Customer
Customer

They owe thousands to numerous customers even those through vcat not paid to customers so we've found out. We've been informed they've started new companies as well. Maybe we all should start a facebook page dedicated to complaints where customers affected can discuss. These people are feral.

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