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Mattresses Buying Guide

Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

4.4

44 reviews
5
(34)
4
(3)
3
(2)
2
(1)
1
(4)
  • Value for Money
    4.4 (32)
  • Sleeping Position
    • Side (17)
    • Back (9)
    • Front (7)
  • Adjustment Period
    • Days (24)
    • I never got used to it! (4)
    • Weeks (2)
    • Months (1)
  • Pre-existing Neck / Back Issues Yes (59%) · No (41%)
  • Caused Discomfort Yes (7%) · No (93%)
  • Heat Retention Yes (19%) · No (81%)
  • Sagging Yes (3%) · No (97%)
  • Perceived Firmness
    • Medium (20)
    • Hard (6)
    • Very Hard (1)
    • Soft (1)
    • Very Soft (1)
  • Customer Service
    4.4 (31)
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  • King
  • Verified purchase

Excellent experience all round

published

The mattress was delivered without delay, easy to set up (King size is understandable pretty heavy). It took us a few months to get used to the firmness of the mattress. But now, we sleep better than ever (we have had it for 4 months now). And it comes with a 15 year warranty which tops it all off.

Purchased in December 2021.

Customer Service
Value for Money
Sleeping PositionFront
Adjustment PeriodMonths
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Lauren H.

Lauren H.Sydney, NSW

Told my husband not to order here, he should've listened.

published

Ordered the king Venice bed and mattress a week ago. Haven't even opened the mattress because our bedroom is full of faulty bed parts. On Friday they said they're going to send out a new headboard and yet we've been sitting at home for Monday and Tuesday now and nothing. No reply, no contact from the delivery company, no delivery. So now we're left with a faulty bed and nothing to sleep on. We have work the rest of the week so I guess no bed for who knows how many weeks.



Purchased in March 2021 for A$1,560.00.

Customer Service
Value for Money
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
See all answers
1 comment
Noa
Maggie H.Noa
Dave

DaveMelbourne

  • 3 reviews
  • King
  • Verified purchase

Comfortable & Value for Money

published

Reviewed mattress and had reservations given the price. The 100 day return policy provided us with the assurance we were seeking to try it out. After a couple of days we can safely say it’s a very comfortable sleep and so fairly priced. We highly recommend.

Purchased in February 2021 at Online Noa direct for A$895.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Mattresses

Find out how Noa King compares to other Mattresses

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slz1983

slz1983Sydney, NSW

  • 3 reviews
  • King
  • Verified purchase

Great customer Service, fantastic mattresses

published

Purchased in January 2021 for A$850.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Hard
See all answers
1 comment
Noa
Maggie H.Noa
  • King
  • Verified purchase

Firm yet comfy

published

I wasn’t sure about the mattress the first few nights but I knew I would take a while to adjust. I know love it!! So comfortable, roomy and luxurious. I actually do love it!!!

Purchased in January 2021 for A$849.00.

Customer Service
Value for Money
Sleeping PositionBack, Front and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Jane

JanePerth, WA

  • King
  • Verified purchase

Very happy with this mattress!

published

Purchased in November 2021 for A$849.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Very Hard
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Tash

TashFar North Queensland, QLD

  • 2 reviews
  • King
  • Verified purchase

The NOA King, noa better around!

published

I was sceptical about the bed in a box idea but this mattress laid to rest (pun intended) all concerns and from the first night we have both slept soundly and no back ache

Purchased in November 2021 at Snooze SA, Noarlunga for A$850.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

  • King
  • Verified purchase

Love it!

published

Supportive and soft. It transfers almost no movement from my partner. No shoulder or hip pain, important as we are both side sleepers. Have not had long enough to assess durability.

Purchased in November 2021 for A$850.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Jonno

JonnoHunter Region, NSW

  • 2 reviews
  • King
  • Verified purchase

Sumptuous Sleeping

published

Side sleeper. Tall. Heavy. This mattress has great support with no body roll. The hybrid nature of the bed makes it ok to sit on the side of the bed

Purchased in November 2021 for A$850.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Mattresses

Find out how Noa King compares to other Mattresses

Know better, choose better.

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Justin Williams

Justin WilliamsSouth East Queensland, QLD

  • King
  • Verified purchase

Good. No partner disturbance and fair price.

published

Fair price, zero partner disturbance. Good support yet very comfortable. Has been very good for both my wife and I. Both our sleep has improved. Matress is about 2 months old but still feels new.

Purchased in July 2021 for A$850.00.

Customer Service
Value for Money
Sleeping PositionBack
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

  • King
  • Verified purchase

Good comfortable bed

published

So far after having this mattress, I slept better. It's nice cushion and have enough support for back. Some users find it too hard, I find just nice. It's comfortable.

Purchased in June 2021.

Customer Service
Value for Money
Sleeping PositionBack
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Jenny

JennyQueensland

  • 3 reviews
  • King
  • Verified purchase

Too hard for us!

published

Unfortunately this mattress was too hard for us. However cannot fault the great customer service I had in returning the mattress, no questions asked they very quickly organised the return and refunded our money.

Purchased in September 2021 for A$849.00.

Customer Service
Value for Money
Adjustment PeriodI never got used to it!
Caused Discomfort Yes
Heat Retention Yes
Perceived Firmness Hard
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

  • King
  • Verified purchase

Amazing mattress - recommend for al my friends

published

Quick delivery and easy to set up. Soft to touch but still provides all the support I need. Feels more medium/plush which is exactly what we wanted. We rave about our mattress to our friends and family. Thanks team!

Purchased in October 2021 for A$800.00.

Customer Service
Value for Money
Sleeping PositionFront and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Megzie

Megzie

  • 2 reviews
  • 1 like
  • King
  • Verified purchase

Comfort Plus!

published

The Noa mattress is the most comfortable mattress we have ever slept on. We replaced our latex mattress (which was substantially more expensive) with the Noa and we couldn't be happier. My husband would often wake with neck aches, but 6 weeks on from purchasing the Noa, there's no complaints. We highly recommend it!

Purchased in September 2021 for A$849.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Rod Collins

Rod CollinsHobart, TAS

  • King
  • Verified purchase

Excellent mattress

published

A great mattress. Finding it maybe a bit warm but I've always had a problem with getting too hot at night. Very comfortable and supportive. Minimal interference for partner when moving or getting out of bed. Far better than other mattresses we've owned and great value.

Purchased in June 2021 for A$900.00.

Customer Service
Value for Money
Sleeping PositionBack, Front and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Mattresses

Find out how Noa King compares to other Mattresses

Know better, choose better.

Compare all
Leonie Quick

Leonie QuickSydney Surrounds, NSW

  • King
  • Verified purchase

It is a very comfortable bed.

published

We do hope this mattress has a good life as it is very comfortable. It is just what we were looking for and we do worry that it won't last.

Purchased in May 2021 at Sydney Noa for A$1,000.00.

Sleeping PositionBack
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
2 comments
Noa
Maggie H.Noa
Leonie Quick
Leonie Quick

Thanks Maggie!

Review collected in partnership with Noa

  • King
  • Verified purchase

Really comfortable mattress

published

Surprisingly comfortable mattress.
I was worried about purchasing a mattress in a box but was glad I did.
I did quite a bit of research on various mattresses and chose this one even though I had not heard of it before.
It is very heavy, 60kg so make sure you have help to move it anywhere.
Very easy to unpack.
No wierd smell.
Very comfortable. I was worried about it being too soft but it was actually firmer than I thought I'd be happy with. After two or three nights, I was more than happy with it.
Funnily enough, my wife, that usually prefers soft mattresses loves this one.
Altogether happy with this purchase.

Purchased in August 2021 for A$899.00.

Customer Service
Value for Money
Sleeping PositionBack and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

  • King
  • Verified purchase

We wish we had made the switch sooner !

published

We purchased the king size frame and mattress in August and have loved it from the start! We upgraded from a queen so the king is lovely and spacious. The first night was firm compared to our old mattress but after that we love the support and comfort it gives. We sleep soundly with no disturbance from each other. The frame was easy to assemble as was the mattress.

Purchased in August 2021 for A$1,300.00.

Customer Service
Value for Money
Sleeping PositionBack
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

  • King
  • Verified purchase

Love it!!

published

Very supportive bed, love how it supports my back.

very happy with the purchase. would recommend Noa mattress 100%

Way better that a standard spring mattress, I have been sleeping better and feeling better in the mornings.

Purchased in April 2021.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Stu

StuSydney, NSW

  • 10 reviews
  • King
  • Verified purchase

Better quality than a Koala mattress.

published

We tried a Koala mattress for 6 months, and sent it back when we noticed the foam showing signs that it was breaking down. We've been using a Noa mattress for over 3 months now, and it's looking good. Very comfortable.

Purchased in July 2021 for A$849.00.

Customer Service
Value for Money
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
See all answers
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Page 1 of 3
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Questions & Answers

Allison M

Allison Masked

King

I am looking at purchasing the Noa Hybrid but have a few questions!
How heavy is the mattress?
What zone are the pocket springs?
Is there side support on the edges of the mattress?
How often should you rotate the mattress?
Thankyou....Allison

1 answer
Noa
Maggie H.Noa

Hi Allison,

Thanks so much for reaching out, I'd be more than happy to answer your questions :)

1. The springs in the Noa mattress are individually pocketed but not "zoned".

In fact however, when multiple comfort layers (such as our natural latex and cooling gel memory foam) are placed atop a pocket spring support layer, "zoning" benefits are not as enjoyed by the user as opposed to a pocket spring only mattress - in which the user sleeps directly atop the different zones of pocket springs. This is just a way to charge more for a feature users will hardly notice.

As newer mattresses incorporate more diverse components and layers, providing a clear answer on the impact of a single material (i.e. springs) is becoming increasingly more difficult (i.e. coil count is important for innerspring-only mattresses).

Brief, your sleep experience is influenced by the interaction of all layers as one rather than any singular layer on its own.

2. The Noa mattress has good soft edge support however, due to the fact that the product is compressed and rolled, it is impossible (structurally) to use a steel perimeter along the edge (in the mattress) like traditional mattresses.

3. We recommend rotating the mattress 180 degrees every 3-6 months.

Please let us know if you have any further questions.

With kind regards,

Maggie

Kamalpreet S.

Kamalpreet S.asked

King

Hi,

I am trying to connect with someone over the phone but to no avail. I am looking to buy a king size mattress and am wondering if the delivery guys will take it to the first floor of my house?

My other concern is if I am unable to connect with someone to 'buy' a mattress, what will it take to return it should there be a need to?

1 answer
Noa
Maggie H.Noa

Hi there,
Thank you for writing us on ieatwords.com.au. Kindly note that we do recommend that you email us at [email protected].

As indicated on our product page, orders are shipped to your door. The transporter's team will not delivery into your home / room.

We apologize if you experienced issues in reaching us. Our team always replies within 24 hours.

With kind regards,
Maggie

Victoria

Victoriaasked

King

Can anyone comment on the amount of partner disturbance you feel on this mattress?
We have been sleeping on a King Size Koala for a month now, and every time my partner rolls or shifts in the bed, the mattress shakes from side to side. My partner is 80kgs and I am 60kgs. I don’t think this should be happening and Koala can’t help.
We are considering sending the Koala back to purchase the Noa in the hopes it will be less shaky/bouncy. I wanted to know if anyone has tried Noa in comparison to foam only mattress and what your thoughts are.

1 answer
Noa
Maggie H.Noa

Hi @Victoria!

Thank you for sharing your question. The Noa mattress was designed to minimize motion transfer and partner disturbance by incorporating a specific layer of 2cm transition foam between the cooling memory gel and pocket springs. We would also add that in contrast to several foam only mattresses with a thickness of roughly 23cm (9'') and featuring 2-3 layers of foam, the structure of the Noa incorporates more than 5 layers totalling 28cm (11'') which allows for partner movement to better transfer across a more solid build of premium materials. Hopefully this makes sense :)

We do encourage you to check out our reviews (both on our site as well as independent third-party sites) for testimonials by customers providing feedback regarding this topic. A final suggestion is to consider the type of bed frame you are using (floor, platform, slat-based) as this may also impact motion transfer between sleeping partners. Please feel free to reach out to our team at [email protected] anytime. We're always happy to help

Maggie
Customer Experience Team

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