Noa King Questions & Answers

Hi Allison,

Thanks so much for reaching out, I'd be more than happy to answer your questions :)

1. The springs in the Noa mattress are individually pocketed but not "zoned".

In fact however, when multiple comfort layers (such as our natural latex and cooling gel memory foam) are placed atop a pocket spring support layer, "zoning" benefits are not as enjoyed by the user as opposed to a pocket spring only mattress - in which the user sleeps directly atop the different zones of pocket springs. This is just a way to charge more for a feature users will hardly notice.

As newer mattresses incorporate more diverse components and layers, providing a clear answer on the impact of a single material (i.e. springs) is becoming increasingly more difficult (i.e. coil count is important for innerspring-only mattresses).

Brief, your sleep experience is influenced by the interaction of all layers as one rather than any singular layer on its own.

2. The Noa mattress has good soft edge support however, due to the fact that the product is compressed and rolled, it is impossible (structurally) to use a steel perimeter along the edge (in the mattress) like traditional mattresses.

3. We recommend rotating the mattress 180 degrees every 3-6 months.

Please let us know if you have any further questions.

With kind regards,

Maggie

Hi there,
Thank you for writing us on ieatwords.com.au. Kindly note that we do recommend that you email us at [email protected].

As indicated on our product page, orders are shipped to your door. The transporter's team will not delivery into your home / room.

We apologize if you experienced issues in reaching us. Our team always replies within 24 hours.

With kind regards,
Maggie

Hi @Victoria!

Thank you for sharing your question. The Noa mattress was designed to minimize motion transfer and partner disturbance by incorporating a specific layer of 2cm transition foam between the cooling memory gel and pocket springs. We would also add that in contrast to several foam only mattresses with a thickness of roughly 23cm (9'') and featuring 2-3 layers of foam, the structure of the Noa incorporates more than 5 layers totalling 28cm (11'') which allows for partner movement to better transfer across a more solid build of premium materials. Hopefully this makes sense :)

We do encourage you to check out our reviews (both on our site as well as independent third-party sites) for testimonials by customers providing feedback regarding this topic. A final suggestion is to consider the type of bed frame you are using (floor, platform, slat-based) as this may also impact motion transfer between sleeping partners. Please feel free to reach out to our team at [email protected] anytime. We're always happy to help

Maggie
Customer Experience Team

Hi @Gonerogo!

Thank you for writing us and sharing your questions.

The king size Noa mattress is currently $899. Orders ship for free within 2 business days and are typically delivered within 3-7 business days. Once your product ships, you’ll receive a shipping confirmation email with a tracking number. We of course invite all customers to reach out to us by email at any time to provide them with greater insight into the status of their delivery.

For more information on our 15 year warranty, please see https://www.noasleep.com/au-en/warranty/

The design of the Noa hybrid mattress is rather different from Ecosa's (as is the case with many foam-only mattresses). We challenged ourselves to design and engineer one of the world's first, and only hybrid mattresses, delivered in a box at an incredibly low price.

Foam-only mattresses are quite easy to manufacture and package. Furthermore and based on industry data, foam mattresses traditionally (1) retain a little more body heat due to poor airflow (i.e. limited breathability due to adhesives between foam layers), (2) offer inferior support for your body as foam materials sink and sag over time (in contrast to thick-gauge pocket springs) and (3) provide less edge support. Specifically for Ecosa, based on your size preference, they are more expensive than Noa.

The sleep experience between a hybrid and foam-only mattress is quite significant, in large part due to the use of responsive pockets springs. The Noa mattress features orthopaedic quality pocket springs which provide greater support, bounce and breathability while also enhancing the durability of the product.

Brief, the best way to know whether you'll enjoy a mattress (from any brand) is to try it in the comfort and privacy of your own home. That's why the 100 night trial is so great. If the Noa mattress just isn't right for you, let us know and we'll schedule a free return pickup. Once collected, we'll donate it to a local charity and refund you in full.

Please feel free to reach out to our team at [email protected] for more information. We're always happy to help.

Maggie
Customer Experience Team