As of 3rd September until 31st Oct 2022, as part of a targeted consumer trial, Olay offered reviewers the chance to win 1 of 4, $50 e-vouchers to write a positive or a negative review. Participants of the consumer trial also received a full sized Olay product to provide their feedback. It is possible that the reviews below may be written by consumers that have participated within this trial. This trial is running across a range of Olay products, and only 4 vouchers can be won.
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Skin broke out in red blotches, now my whole face is dry and scaly
WARNING: PATCH TEST BEFORE USE. I've literally never had a reaction to any skin product, ever. I've never had an allergic reaction to anything, actually--this is a first for me. I started using as instructed: morning and night. It stung my face a bit but I thought nothing of it--a lot of moisturizers do that. My skin broke out in horrible, deep, dry red patches like a rash, and random red bumps. So, thinking I might just be allergic to the rose water toner I bought, I used more cream to hydrate my skin back. Now on top of the blotches, my entir...Read more
e face is dry, scaly, and peeling off! What ingredient is in this that does that, I have no idea, but it is NOT for me. GIANT reaction, just like the rest of them on here. I wanted to love it, I really did. Here's a picture for reference--you can see the deep red blotches, and the pink is new after my last application, specifically where I applies. I guess it was the moisturizer after all! For reference, I am the palest human being in the world, I have zero color to my face, and now I'm a dry, scaly bruised tomato.Purchased in February 2021 at Costco for $40.00.
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Pink/ red rash
I would not recommend this product. I used it and next thing you know, I develop a red pink rash around my eyes! My mom was so worried because she thought I had a bad reaction which I think is what happened. It took a day for it to go back to normal. I won’t use this product again.
Purchased in February 2021 for $40.00.
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Something wrong with new lot!
I have used this product in the past (8 years ago) and loved the experience. One month ago, I bought a jar and finished the whole jar and again loved it. Went out to buy two more jars but this time around, for some reason, my skin has reacted to it. This makes me almost wonder if the product from the new lot was "tampered with". The newly opened jar has caused extreme irritation to my face. My skin is now red, extremely dry, flaky and swelled up. Please review this. I foresee a lot of similar complaints coming your way.
Purchased in March 2021.
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Find out how Olay Regenerist Micro-Sculpting Cream compares to other Moisturisers
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Burned and Swollen
I used this, sparingly, once. My face started burning within 20 seconds. I washed it off immediately, but I had already started to swell. My face was so bloated, I did not look like myself. Took about a day to get back to normal.
Purchased in January 2021 for $25.00.
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NehaGreater Melbourne (Inner), VIC
- 7 reviews
- Verified purchase
Love this cream
This is a beautiful product from Olay.I am on my second jar and loved the results.
I can really see the difference on my skin,it has made my skin clearer,tighter and brighter.
Perfect cream for everyday use.
Purchased in September 2021 at Priceline for $34.00.
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The reviewer stated that an incentive was offered for this review
Jenny96Greater Melbourne (Metropolitan), VIC
- 15 reviews
Allergic reaction
At first my skin started tingling right after application. Eventually I had bumps under my skin and on my forehead extreme dryness and itching. As I have never had a reaction to any cosmetic or anything except hay fever it took me a while to figure out that this product was causing it. My skin started to improve as soon as I stopped using it although now about 10 days later my forehead is still tight and dry even through I have been using special dermal creams for extremely dry skin. So I would ask people to be careful if using this product but if you do not have any problems with it, it is a nice cream that melts into your skin well.
1 comment
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Allergic reaction
During the night I first used this product, I noticed tingling in my skin. In the morning, my face was burning -- felt like a bad sunburn -- and was splotched with red welts. My cheeks and lips were puffy, and my eyes were swollen shut. Today, two days later, my eyes are still swollen, and the skin around my eyes and nose are still itchy and sensitive. I've been taking Benadryl but I think returning to normal is going to take some time. (I'm allergic to nothing else except Maybelline mascara, so these two products may have a chemical in common.)
Purchased in November 2021 for $52.00.
1 comment
Olay Customer CareOlay
Hi Anne,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with the product. We hope you are ok and recovering. Your feedbac... Read more
k is important to us, and we would love to hear more about your experience.Similar opinion? Write a review on ieatwords.com.au!
JoleezaSydney, NSW
- 16 reviews
Love this cream but not for my entire face
I am on my third jar now and it really works for me. I use it mainly at night time on my forehead and between my brows. I also use it on my nasolabial fold, from nose to mouth, and along my jaw line. It plumps out the lines ands gives definition to your jaw.
I use different moisturiser on my cheeks, neck, etc as I don't need any plumping in those ares.
I wake up looking and feeling great about how my skin looks and feels. At 59 I need all the help I can get and this cream is wonderful!
Purchased in March 2021 at Catch for $29.00.
1 comment
Olay Customer CareOlay
Hi Joleeza!
Thank you so much for sharing your experience with us! We are so glad that you have Olay as part of your routine! Your feedback is important to us as it helps us formulate our products b... Read more
etter and understand what works best for our consumers.Similar opinion? Write a review on ieatwords.com.au!
Major reaction to cream
After applying the cream I felt a little tingling. Woke up the next morning and my whole face (especially eye area) and neck were swelled and extremely itchy.
Still itching 2 days later -- Benadryl has been my friend.
Purchased in November 2021 for $20.00.
1 comment
Olay Customer CareOlay
Hi Andrea,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with the Regenerist range. Your feedback is important to us, a... Read more
nd we would love to hear and learn more about your experience.Similar opinion? Write a review on ieatwords.com.au!
Find out how Olay Regenerist Micro-Sculpting Cream compares to other Moisturisers
Know better, choose better.
Red Itchy Face
I tried this cream last night. About an hour after applying my face was burning so bad I washed it off, This morning my face is very itchy, red and there's swelling under my eyes. I hope this goes away soon! This is suppose to help me look better, not avoid going out in public! I've never had reactions to skin products before.
Purchased in November 2021 at Costco.
1 comment
Olay Customer CareOlay
Hi Jan,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with the Regenerist Micro-sculpting cream. We truly hope that you ... Read more
are ok and recovering. Your feedback is important to us, and we would love to hear and learn more about your experience.Similar opinion? Write a review on ieatwords.com.au!
Key
- 2 reviews
- 1 like
A good night cream
I trialled the microsculputing cream recently in an effort to ensure I keep my skin looking great as I enter the next decade!
I was a little disappointed that there was no SPF included in the product as I burn easily and require this in my cream! I attempted to use Sun cream with it but that left my skin greasy and prone to breakouts.
The cream itself gave a bit of a sting when applied - I believe this means its
working! My skin did feel softer after applying but due to the lack of sun protection I did not use it long enough to notice any changes in my skin in regards to reduced wrinkles or plumpness
Purchased in August 2021 for $34.00.
1 comment
Olay Customer CareOlay
Hi Key,
Thank you for your review and for your feedback. ... Read more
We're so pleased to inform you that we do have SPF products in the Regenerist line - particularly the Olay Regenerist Whip SPF 30 (/listings/olay-whip-regenerist-whip) which is newly developed and are available in stores now for you to try! All of our products do go through rigorous product safety processes to ensure they are safe to use for everyday. If you would like to find out more about our product safety process, please visit this link for more information: https://anz.pg.com/product-safety/ Thank you!Similar opinion? Write a review on ieatwords.com.au!
MegsSouth East Queensland, QLD
- 4 reviews
Great product, silky smooth
so smooth to apply to the face and light to wear as an everyday cream. Micro-Sculpting has provided a bit more firmness to the under eye area and more balance to my skin tone.
Purchased in September 2021 at Coles for $17.99.
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cmadsGreater Melbourne (Outer), VIC
- 2 reviews
one of the best daily cream
I love this cream so much.It helps remove uneven skin.I use this for my face and after I put it I already see results!I recommend this as your daily regimen!
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The reviewer stated that an incentive was offered for this review
mitchii
- 3 reviews
Light and Dewy
At first you think it will be super heavy but your happily surprise its really light and skin to you skin fast giving it this natural glow.
I love the light smell and way it tighten my skin only after a couple days of using the product. The product package is luxurious for the price your paying.
Purchased in September 2021.
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CarleneCSydney, NSW
- 2 reviews
Love this cream
my face is already feeling more alive and looking so much better. i have always struggled to find something that works well with my skin type. these feels fantastic when I apply it. skin feels soft.
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Find out how Olay Regenerist Micro-Sculpting Cream compares to other Moisturisers
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christina c.
- 2 reviews
Firms and softens skin tone
I really like this cream it firms, plumps and reduced my wrinkles. My skin felt more hydrated and it improved the skins radiance. I was very happy with this cream !
Purchased in September 2021.
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Ciara BSydney, NSW
- 2 reviews
Light and smooth day cream!
light and easy didn’t leave shine or feel greasy, but no spf which is always downside for me. My skin did feel hydrated and softer so all in all a really lovely product on my skin.
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jstaSouth East Queensland, QLD
- 2 reviews
Surprisingly
I was quite surprised with how the product felt, and how it felt on my skin. I felt like my skin was protected and immediately firmer having applied the product. A good moisturiser if you are after something that is easy to apply and not too thick.
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The reviewer stated that an incentive was offered for this review
SocialSouper101Greater Melbourne (Outer), VIC
- 2 reviews
I love this product, I make my face feel so fresh and Alive. I’m sad I haven’t tried it before.
More awake looking skin.
Made me look less tired. Helped hide the back bags under my eyes. Made my face feel soft. Everyone must try this product at least one in there lives.
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AlexCanberra 2600, ACT
- 2 reviews
A-mazing
Smells amazing! Absorbed quickly into my skin, made it feel & look much smoother. It has as been the perfect base for my foundation in the morning, and has helped with its longevity.
Purchased in September 2021.
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Questions & Answers
TDLasked
My whole face feel like a really bad sun burn right after applying the cream. Redness and swollen afterwards. How to treat it? Bought at costco in December 2022.
Thank you
2 answers
I bought mine at Costco, too and I'm having the same issues.
Olay Customer CareOlay
Hi Lauren,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with our product. We hope you are ok and recovering. Your feedback is important to us, and we would love to hear more about your experience.
Please contact our Consumer Care Team at 1800 028 820 and they will be able assist. Rest assured, our products have undergone rigorous testing and we have always place the safety of our consumers as our top priority. For more information on our product testing, please visit: https://anz.pg.com/product-safety/
Thank you,
Olay Customer Care Team
Lina F.asked
Whats the difference between the Olay Regenerist micro-Sculpting Night Cream, and the Olay Regenerist Micro-Sculpting Serum? Also can one use just the Serum or should I then apply the Cream over the top?
1 answer
Olay Customer CareOlay
Hi Lina, Great question!
Our night cream is great for an extra boost of hydration specifically for night, when our skin can absorb hydration the best during sleep cycle. As such, we have formulated the cream in a gel-cream consistency which a lot of customers love.
We would recommend to use skincare from light to heavy in consistency and texture.
Our advice is for you to apply the Regenerist Micro-sculpting Serum before your day or night moisturiser as serums are lighter in consistency as compared to a moisturiser. Your moisturiser will assist in sealing all the benefits from the serum and act as a hydration barrier for your skin.
Thank you, Olay Customer Care Team
vijaya g.asked
I used the said cream and had a burning sensation in my face. Also after some time had a red itchy patch on my cheeks. Pl give me a solution to get rid of this problem? Also see that it is tested on all sorts of skins before marketing it. I am a normal skin person and never had such an experience before. I am shocked at this reaction pl.
1 answer
Olay Customer CareOlay
Hi Vijaya,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with the Regenerist range. Your feedback is important to us, and we would love to hear more about your experience.
Please contact our Consumer Care Team at 1800 028 820 and they will be able assist. Rest assured, our products have undergone rigorous testing and we will continue to place the safety of our consumers as our top priority.
Thank you,
Olay Customer Care Team
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Olay Customer CareOlay
Hi Jenny96,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with the product. We hope you are ok and recovering. Your feed... Read more
back is important to us, and we would love to hear more about your experience.