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Omega Altise OAPC10 Questions & Answers (page 2 of 3)
- MPN: OMG-OAPC10
58 questions from our users
Hi. I have just bought the OPAC29 model and I just wanted confirmation there is no need to add water? If it's optional and can be done let me know how please.
You don't need to add water, it's an AC and Dehumidifying machine, so if it's dehumidifying it will collect moisture from the air and you will have to empty the water from the back drainage plug..
Hi there Paul, as advised by goulash, no water is required for this unit, if you require further assistance please give us a call on 1300 739 033. The team at Altise.
I don't know how to empty the water out. Do I need to take it outside to do it? There is no way for me to tell how to drain it. Please help!
At the rear of the unit at the bottom there is a drain plug you unscrew, removing that will release water when you tip it backwards...
Where will the water go? Will this spill out everywhere? What are some tips please. Should I basically take it outside to do this?
Oh sorry goulash thank you for getting back to me by the way!! I just woke up and didn't even realise that this response was from you until I re read it
how to fill the unit with water
You don't it's not a function this aircon performs, it only dehumidifi the rooms so there is release tap on the bottom to release water when the room had been dehumidified..it's an aircon with a dehumidifier option..
Hi There Doede D, as advised by Goulash this model does not have a water tank so there is no need to add water the following instructions should assist you when you tank full light appears
This mach...
My Altise omega Oapc10 goes into standby mode quite quickly when its running and then the water full indicator is blinking, but no water could be drained from the machine. What else can I check?
I need put hot air, thanks
Hi folks, I have the OAPC29 model which has been great thus far, however, the fan has stopped working. I have read the manual over and over, and tried everything. Any ideas or suggestions to reactivate the fan would be greatly appreciated.
Cheers
Nick
Dismantle and see if the fans bearing is not clogged up, going further see the main board for any burnt capacitors or such.
Hi there Dr Nick, please give our customer care team a call and one of our friendly consultants will troubleshoot with you.Thanks the team at Altise.
When using the dehumidifier mode do I still need to have the air vent out the window ?
Good morning Bernadette, the dehumidifier is one of the functions on this portable unit, so it will require to have the air vent out of the window as with all other functions . If you require furthe...
Read morer assistance please feel free to give us a call on 1300 739 033. The team at Altise.
Hi I was told by the sales
Consultant you don’t need to empty the water from this u it. That seems incorrect with the comments above. Also the fan grate is only half of the unit the other half of the fan grate is solid why is this. I’m not very happy with this purchase from Good Guys
Dehumidifier function will need water to be emptied, you will get a notification and unit shuts off..fan grille is designed for that specific airflow iam guessing.
Hi there Tanya, please see instructions below on emptying water from this unit if we can assist or troubleshoot with you please give us a call on 1300 739 033 The team at Altise.
This machine has an...
Do I close my windows and doors if running the dehumidifier
Hi there, Jill, we do recommend that you keep the windows and doors closed while using the dehumidifier function to achieve best results. The team aT Altise.
How do i take out Filters on the OAPC1O model ? plz
I purchased a Omega Altise OAPC29 model on 17th October 2022 from The Good Guys, now after I drain the water and clean filters the water level rises internal then drips from the side where filters are situated. As it is under warranty can I return it to place of purchase and exchange for a new unit (same model) please.
Kind regards,
Jason Rigney
Good morning Jason, this unit carries a two year manufacturers warranty so please feel free to return to your place of purchase.
Thanks the team at Altise.
ive had my oapc10 portable aircon on for two days and the extremely small room still aint cold, its second hand so i cant get a refund
Just curious I've had the aircon on for close to 2 hours but it's still not cooling down, I've got a small apartment all doors closed, happy to keep on but just would like some tips on making it cooler, it's second hand so I don't know how it works
I purchased this machine last year 2018 and last night kit just blew hot air not cold can you tell me the exact settings just in case i have accidentally hit wrong buttons please? [email protected]
Good afternoon Bill, thanks for asking us about the settings on you OAPC10 if you would like to give our customer care desk on 1300 739 033 one of our friendly consultants will be able to troubleshoot with you.
Thanks the team at Altise.
My unit has stopped working on cool (the compressor doesnt turn on) so its just blowing air like a fan. I tried to empty the water tank but there was absolutely no water in there. Do I need to add water somewhere?
Hi there, the OAPC10 carries a two year manufacturers warranty, if yours is covered within this period please return to your place of purchase for an exchange. If you would like further assistance pl...
Read moreease feel free to contact us on 1300 739 033 . The team at Altise.My unit has stopped working on cool (the compressor doesnt turn on) so its just blowing air like a fan. I tried to empty the water tank but there was absolutely no water in there. Do I need to add water somewhere?
No, its broken. I had the exact same issue last week. Took it back to Harvey Norman, and they replaced it with a similar one (but different brand).
How long is the th e runni g from back of machine to window. I live in bed sitter and the only window or door is approx 4 to 5 metres from bed area.
Good morning, for maximum effect the hose on this unit will extend to approximately 1.5 metres.
The team at Altise.
Air con not cold any anymore
Good morning Cedar T, if your unit is not cooling it could indicate a faulty compressor, please call our customer care desk on 1300 739 033 and one of our friendly consultants will direct you to your nearest repairer.
Thanks the team at Altise.
Does the Omega Altise APC10 cool AND heat? Does it do both? I only hear people talking about cooling
Good afternoon, This model from our range is only for cooling but check out our Omega Altise website and view the full range. Thanks the team at Altise
I have purchased 2 air conditioners, the WF light on one in my room turns on and it beeps, so I drain it, (follow instructions), it turns back on but only continues to work for about an hour or so..sometimes a bit longer then does the same thing. Is there any reason for this or could it just be a fault in the air conditioner. The other one works fine.
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