OmniBlend V Questions & Answers (page 2 of 3)

Hi Lyn,
Thank you for your inquiry, The OmniBlend can easily make nut butter in about 60+ seconds when following our recipes. We have created two pages “The Art of Making Nut Butter” and “What Can The OmniBlend Make”.
Please check them out here:
http://www.omniblendaustralia.com.au/the-art-of-making-nut-butter/ http://www.omniblendaustralia.com.au/what-can-the-omniblend-make/
Like the Vitamix the OmniBlend is design with a tamper/stirring stick which allows you to move thicker mixtures around while blending giving a consistent texture. This allows you to do many tasks that are normally only done in food processors. If you have any further questions please do not hesitate to call us on 02 66 843 837.
Kind regards,
Raphael
OmniBlend Australia

Hi DB1,
Great question, The OmniBlend is first and foremost a blender. However due to its design and powerful 3HP/2238Watt motor it can do many tasks that would normally be done in a food processor such as nut butters, dips, baby food, purees and much more. What allows these tasks to be done is the use of the tamper/stirring stick which enables the thicker mixtures to be moved around while blending. Food processors have much wider bowls with longer slow sweeping blades which works very well for many things but when it comes to making a smoothie and in particular breaking down leafy greens, seeds and F&V skins the food processor simply cannot give you a smooth result like an OmniBlend. I hope I have answered your question, If you have any further questions please do not hesitate to call us on 02 66 843 837.
Kind regards,
Raphael
OmniBlend Australia

Hi Pavlina,

Thank you for your enquiry about the OmniBlend V 1.5 Litre & 2 Litre jugs.

We recommend the 2L jug for home use as it is more versatile allowing both wet and dry blending. The 2L jug has a narrower base, the blades sit millimetres from the edge making it great for thicker recipes like nut butters and dips. The 2L jug is better at blending small amounts due to its shape.

We recommend the 1.5L jug for commercial use as it is compatible with the OmniShield (noise cancelling barrier). It is easier to clean as there is more room around the blades and is used for wet blending. The definitions for Wet and Dry blending are below:

Wet Definitions - Anything liquid, smoothie's, frappe's, nut milks, sources etc
Dry Definitions - Anything Dry, coffee beans, rice (flours), nuts. Both jugs are commercial grade and can be used commercially or domestic.

There is an OmniBlend distributor in France who could service the Czech Republic. The email address is [email protected]

If you have any further questions please don't hesitate to contact us on +61 2 6684 3837 or [email protected].

Kind regards,
Emily

Hi Max, Thank you for your question. I am not exactly sure what you mean by air pocket? All I can say is that the OmniBlend power blenders will give you a professional result the same as what you would expect from a bought smoothie. OmniBlend is a commercial grade product that has been developed over the last 19 years and has been truly tried and test. It is now sold in over 90 countries, used globally by cafes, restaurant and smoothie bars. I hope this helps. Please do not hesitate to contact us directly on 0266843837 or through our website www.omniblendaustralia.com.au if you have any other questions.

Kind Regards,

Raphael
OmniBlend Australia

Hi Kate,

OmniBlend power blenders are commercial grade machines used in cafe's, restaurants and smoothie bars globally. You can run the machine all day long. Some of the more well known businesses using our machines in Australia include: Olivers Real Food, Gloria Jeans, Naked Treaties, and Wendys. We help many new and existing business better understand their blending requirements. Please call us on 02 66 843 837 or contact us through our website omniblendaustralia.com.au

Kind Regards,
Raphael
OmniBlend Australia

Hi Lee,
Unfortunately what makes the 2L jug blend so well also makes it harder to remove the thicker ingredients which is typical for this shape jug. We do offer a 1.5L jug that makes it alot easier. However is does not blend thicker mixtures as good as the 2L jug so there is a trade off. Annoyed's advise is spot on. Using a small spoon or silicone scraper works well with the scrape and turn technique. If you have any further questions please do not hesitate to contact us directly at OmniBlend Australia on 02 66 843 837.

Hi there, If you want to ensure you are purchasing a JTC OmniBlend machine we suggest you purchase from OmniBlend Australia. Non genuine OmniBlend machines could have inferior parts that will not last as long as the genuine article or have completely different componants that can not be replaced by genuine parts if there is a problem.

Hi Antony, Im sorry you have had problems with your blades coming loose, Im not sure which company is behind the ebay store you purchased from, however this is not a common issue with OmniBlend machines, making icecream should definately be fine and as long as the tamper wasnt hit while blending and stirring, this would not be the cause of the blades loosening. Its sounds like you may have been unlucky or experienced a factory fault, if the nut came loose the whole jug does not need to be replaced only the blade componant which is very easy to change over taking 1-2 minutes. Please also be aware that there are fake OmniBlend machines on the market and it is possible that you have one of these. Get in touch with us if we can be of any assistance.

Hi Darijopauk, could you be more specific about what you are blending, are they in powder form or beans or liquid, then we can answer you question correctly. Thanks

Hi Narelle, Im sorry you have had an accident with your blender. Yes the stirring stick (tamper) should only be used through the hole in the lid, the measurements are taken so that if used in this way the tamper cannot reach the blades, in saying that though, we know that OmniBlend users get very passionate about what they are making and can have a momentary lapse where these things can happen. You can purchase a new tamper for the 1.5 or 2 litre jug from our website. www.omniblendaustralia.com.au

The blades should be fine, however get in touch with us if you find the blender is moving around on the bench or making a different noise over the next few weeks as the drive socket could possibly have slipped a postion from the impact. Our number is 0266 84 3837

Hi Jennym,
Thanks for your enquiry. The OmniBlend is first and foremost a blender, however you can perform some food processor tasks by using the correct method which may be slightly different to the method used in a food processor. I have attached some clips from our 'what can it make' page for you to watch
http://www.omniblendaustralia.com.au/what-can-the-omniblend-make/
I hope this answers your question :-)

Hi Bianca, It sounds like water has gotten into your bearings. The underneath of the jug needs to stay dry at all times. If this is the case you would need a new blade componant and then you will be back to blending as normal. We recommend that you get in touch with the company you purchased from. If you purchased from OmniBlend Australia please call us so we can assist you.

Hi LambLamb, thanks for your enquiry.

The OmniBlend machine is very rubust and at 2,238w also very powerful. Daily use making smoothies with frozen fruits and veg is no problem. Of course you also need to add your liquid to the mix for a good smooth consistency. The OmniBlend can also blend, nuts & ice in your smoothies. Feel free to go to our website and view the what can it make section for some great ideas of how to use the blender. You will find the longer you have your blender the more uses you will find for it :-)

We offer a 5 year warranty on all our new blenders for home use, so you can be sure you are getting a good product which really can do the job!

Call us anytime during business hours if you have more questions.

Paula
OmniBlend Australia

Hi Alexander,

Yes it looks like you have a fault in your blades. I would recommend getting in touch with the company you purchased from so they can be replaced. If you purchased from us at OmniBlend Australia please call us on 0266843837.

Paula

Hi Henriette, to reset the overload button, press the button (all the way in) contained in the clear capsule on the underneath of the base. This will reset the machine and you can return to blending.

Sometimes the switch can be triggered if the mix is too sticky and the ingredients stick to the side of the jug, leaving nothing around the blades, this causes the machine to switch itself off, adding a small amount of liquid - a tablespoon at a time -until the ingredients are a good consistency for the blender will rectify this issue.

Enjoy
OmniBlend Australia

Hi Lal, Im ot 100% clear on the issue you are having, if you mean that the mixture is too thick and moves away from the blades to the sides of the jug, you can add a little oil or liquid to the mix one teaspoon at a time until a good consistency is reached.

The oils content in nuts varies a lot and each batch needs to be evaluated case by case, some nuts will need no liquid and some nuts will be very dry and will need a little liquid.

Thanks
OmniBlend Australia