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Reviewer Photos & Videos
Daniel T.Sydney, NSW
Repeat shopper
Always fast delivery and good prices. Easy to navigate website that has all the relevant information to ensure the correct products are purchased. Items always received packed well and safe
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Excellent service and product. ... Make it a greener experience please.
Fast service and right product. As customer I received good tracking and product nformation from purchase to delivery.
Thank you.
On line saves energy. Caveat:
Please use shredded paper rather than foam packaging. I know protection needed as fragile product but please be green in your materials.
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Deb HHervey Bay
- 2 reviews
Exemplary Service
The product was exactly as stated and in perfect order. I was very impressed with the customer contacts through every stage. Will definitely be ordering products from this company again.
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Dory B.South East Queensland, QLD
Very happy
Site was easy to use with all info available about the product. Costs were ver reasonable. Delivery was fast and convenient. Item arrived and is just as I hoped. I was worried it would be inferior but is not. Excellent product and service thank you.
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RaiderkateSydney, NSW
Perfect Service
I went online to purchase DIY lights for the property I am about to build and although I can't review how they look in the house, they looked sensational when I received them and look forward to seeing them installed.
The order process was smooth and postage was lightning fast. Packaging of the lights was fantastic. I will definitely look to buying more of my lights from there in the future.
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- Verified customer
Very helpful on telephone. New LED globe recommended over whole new fitting
I was having problems with a retrofitted LED light failing. Called Online Lighting and the person who answered phone was very helpful. He needed to do some research and called me back as promised. He ended up recommending replace LED globes which have worked.
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Lee CaruanaSydney, NSW
Great, respectable service
I was looking for an unusual product yet Online Lightning went to great lengths to find it for me. I was treated with respect and the service was exceptional. Thank You.
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Daven PhilipTSydney, NSW
- 2 reviews
Service and beyond
Online Lighting sourced a missing glass piece for a chandelier - perhaps the last one in Australia, without hesitation. They even provided a photo so we could see if it was a match. Great service, thanks
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kengelenSydney Surrounds, NSW
- 2 reviews
Perfect service.
Rang up for advice. Got straight on, got great advice and received order 2 days later. Product was exactly what I needed. I would definitely use Online Lighting Again. Thankyou
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Ivan JonatahirPerth, WA
- 2 reviews
- Verified customer
Great and pride
Great product and excellent service. Very helpful customer service and communicative. Full of awareness, customer oriented, reliable and transparent system. As a customer feel so happy and no gap to ask anythings.
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Jason BHSydney, NSW
- 2 reviews
Prompt and polite service
I called them on a Thursday with a description of the product I needed and they had it in stock at a reasonable price. I could pick it up or have it delivered. Given the corona virus I thought delivery would be best. It arrived on Tuesday and I immediately installed it (transformer for low volt garden lighting). Connected the low volt circuit, plugged it in and viola! Worked. Very reasonable cost and good quality equipment.
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TWO GLOBES.
Great to get my two globes promptly for use in decorative electric log heaters. Could not get them locally but found your details online. Shall come back to you in the future.
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Beautiful craftsmanship
Love the Tarifa natural timber and cotton shade lamp! It arrived within the times provided after purchase, no instructions on how to put together but didn’t take long to figure out. Light bulb wasn’t included. Good quality piece!
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Tuong R.Greater Melbourne (Outer), VIC
- 4 reviews
Simple, bright, and wam
This lamp looks pretty sleek considering it's $60. Mine also has the white stripe in the glass globe when the light is on, but I realized it's from the lightbulb (which was included), not the glass globe. I think a frosted bulb would fix this issue.
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Needed instant replacement !
We have a special light feature in the Family Room. The power supply died and Online Lighting were the only people we could find for a replacement. Easy ordering, reasonable price and very quick postage. Our light is now back in operation and family happy
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ABRHunter Region, NSW
So easy to order and delivery so quick!
We are in the middle of renovating our home and was worried we wouldn't be able to shop around for lights because of pandemic - great choice of fittings and delivered within 3 days, excellent service.
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Kerry
- 2 reviews
Great customer service! Genuinely
I was having trouble ordering, and it kept going back to the order screen, after my second attempt and it not being successful, they called me (un-prompted), very very helpful, super kind, very quick, and completed the order over the phone and canceled the other orders. Great customer service. Highly recommend!
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Helpful and efficient!
Thanks guys for the order you shipped to me in NZ. Arrived soon after ordering in perfect condition due to superb packaging. I appreciated being able to track its progress. Thanks also for the friendly, helpful customer support in trying to find a discontinued shade. Great service.
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ClaireSouth East Queensland, QLD
Excellent company and products
What an amazing range you guys have and all at excellent prices. Brilliant people to deal with and quick delivery. Very impressed with this company, highly recommend to anyone looking for lighting and bulbs. Thanks team!
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Great service, well priced
Online lighting provided great service, fast delivery (even with the current COVID restrictions that are in place).
The light fittings are beautiful and exactly what I was looking for. Will use them again.
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Questions & Answers
Lawrieasked
Hi there
Where are you based please?
Now the difficult question:
Would you please advise what brand of LED downlight (10W-25W approximately) is the most reliable - all the reviews of brands I've managed to find give pretty much all brands a very low rating for reliability and actual warranty experience - price to me is not the most important consideration.
Being dim-able is important.
Your advice will be appreciated.
Kind regards
Lawrie Mitchell
No answers
Bill D.asked
I ordered this product weeks ago !!! WHEN ARE YOU GOING TO DELIVER IT???
No answers
Kevinasked
Do you have a standard indoor lamp with a pull-cord switch?
No answers
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