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58 questions from our users
Sarahasked
I was wondering if the optimum 9200 is particularly loud? I know that all blenders are noisy however a couple years back I purchased a blender which was incredibly, incredibly noisy, even my friend who thought I was exaggerating was shocked at how loud it was, so I was wondering if this one is loud compared to normal standard?
3 answers
I would say it is loud but I think it is because of the speed as well as it being plastic and the ability to mill food that's quite hard. So the food particles are hitting the plastic at high speeds making the loudness. I can only compare it to a standard glass jar blender that I had before which I didn't use to mill/grind dry stuff. But it is loud and will startle family members in the beginning!
Yes It is loud as its a high speed blender and that is expected but I don't find it incredibly noisy at all. It's only becomes uncomfortably noisy when there is not enough food in it to blend and the food is not touching the blades and they make noise. Otherwise it's fine to me.
Mario N.Optimum Appliances
Hi Sarah,
Thank you for your query,
The noise level of the Optimum 9200A is similar and in line to most leading brands. It surely fits within the normal standard noise of a high speed blender
For comparison the noise level of the Optimum 9200A is a minimal 80-90 decibels when blending. We do acknowledge that the noise level in some other blenders could be deafening
All of our products come with a 30 day money back guarantee where you can purchase the product and use it in your own home. If you are unhappy for any reason with the appliance in the first 30 days it can be returned (at Froothies Cost) and you would be given a full refund.
If you have any further questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com
Have a lovely day
Negraasked
Hello!
I'm confused about the warranty. It says lifetime warranty but when I click to purchase, it gives me the option of: Domestic lifetime, 10yr domestic + 105 and 1yr commercial.
On your website, what warranty is the lifetime? or is this only a limited time offer of lifetime warranty? And what does the lifetime warranty cover?
Thank you,
Claudia
1 answer
Mario N.Optimum Appliances
Hi Negra,
The Lifetime warranty is a promotion that we are currently running on our Canadian website www.froothie.ca for orders to be delivered to Canada.
To take advantage of this promotion when you place your order online please select “Domestic Lifetime” as this will not require you to pay any additional amount :)
Details of what the domestic Lifetime warranty cover can be viewed via this link http://www.froothie.com/pdfFiles/US%209200A%20(2nd)%20Vortex%20Blenders%20-%20Froothie%20Warranty%20and%20CSG%20Flyer%20v3-ONLINE.pdf
Please note that inclusions remain the same as above link to the USA website however we are in the process of establishing a service centre in Canada.
If you have any other questions please do not hesitate to contact our 24 x 7 support team at www.froothiesupport.com
Have a lovely day ;)
Sonyaasked
Please can you tell me the main differences between the 8200 and 9200 models.
Thank you.
Sonya
1 answer
Mario N.Optimum Appliances
Hello Sonya and thank you for your query.
The Optimum 9200A (2nd Gen) is a higher quality appliance to the Optimum 8200. Below is a summary of the differences:
- The Optimum 9200A (2nd Gen) has a faster and more powerful motor. This leads to quicker blending and better consistency for thick contents
- The longer blades of the 9200A (2nd Gen) also allows it to chop, grind and slice more effectively
- The 9200A (2nd Gen)’s bearings have more seals and better quality ball bearings, leading to increased longevity and the ability to be used commercially with no issues
The 8200 is a great affordable blender, easily outperforming the likes of NutriBullet, Breville and Sunbeam
For further queries you can contact our 24/7 Warranty and Support Team at www.froothiesupport.com
Kind Regards :)
SueBigginsasked
I recently purchased an optimum 9400 and am dis appointed when making my bliss balls . Mixture because jammed are out the blades constantly.
Main ingredients are nuts, dates,apricots,coconut oil. Mixture is quite dry. What am I doing wrong?
2 answers
Hi Sue, I'm having similar issues. My mixtures are certainly not dry but my 9400 does not appear to be able to take the load for bliss ball mixtures. Even very soft mixtures. Not sure if this is a fault or not. Seems to make everything else well. Hot soups, smoothies, oat and seed flours etc.
Athena Solutions Pty LtdOptimum Appliances
Hi Sue, Penny better late than never :-)
Firstly, I want to apologize for the delayed response. It seems this question was missed somehow.
The mixtures you are describing seem pretty hard but not dry as the coconut oil should do the trick in terms of moisture. The Optimum 9400 is truly a powerful machine and it shouldn't face any issues when blending the ingredients you mentioned. We actually tested it while blending pavements stones and the results were amazing.
Check it out here: https://www.youtube.com/watch?v=Vff26iSqK9I
Please make sure the ingredients are added to the jug in the correct order specified in the User Manual in order to get the best results:
1. Frist Liquids (in this case the coconut oil)
2. Then soft foods/vegetables (in this case dates and apricots)
3. Last add frozen produce/ice/harder ingredients (in this case, the nuts)
If after following these steps the mixture still gets stuck, the best thing to do is to use the Tamper Tool through the designated space which can be found on the Jug Lid to push the mixture towards the blades.
You can find a demo video where one of our partners is actually preparing Bliss Balls in the Optimum 9400 -https://www.youtube.com/watch?v=inzHrjjee0Q
Hope this helps and cheers to your health!
Francois N.
D246asked
Hi,
I've been using the Optimum 9200A for nearly a week now and the smoothies have been great. Two days ago it started turning itself on after I'd finished using it! I've pressed the reset button with no change unfortunately. In addition to this, when initially plugging it in and turning it on it will occasionally go straight to medium speed and I can't turn it off other than to turn off the power at the power point. Has anybody else had these issues?
2 answers
Froothie A.Optimum Appliances
Hello D246,
This is most bizarre.
Please contact our 24/7 Warranty and Support at www.froothiesupport.com and they will be able to assist you ASAP
Kind Regards
No I have never had this issue, I would send a message to their support section and I'm sure they will help you, they replace my stick straight away :)
Zellacasked
My daughter is telling me about how juicing is great to keep from getting cancer. Will this blender work as well as the juicer?
4 answers
I have both, and it really depends on what your preferences are. The 9200A literally blends ANYTHING - carrots, kale, the whole lot! The resulting product is thick, like a smoothie. The juicer will extract liquid only & produce fibrous by-product. If you're happy to drink smoothies I'd definitely suggest the 9200A, because it's such a great all-rounder & has so many other functions (soups, homemade almond milk, bliss balls are just some of the things I use it to make), whereas a juicer just makes juice.. Hope that helps! :)
Does for me :)
Thanks!
Gigiasked
Hello! So I just purchased the Optimum 9200 that was on sales for 60% off ( Great Deal!) I was just wondering if it comes with a tamper? Thank you in advance.
4 answers
Hi Gigi - yes, it comes with the tamper! :)
Thanks so much for replying Michaela! I am so very happy to know the tamper is included because I heard it makes blending all that much better.
Froothie A.Optimum Appliances
‘Hello Gigi and thank you for your query.
All of our Vortex Blender models, including the Optimum 9200A, come with a Tamper.
For further queries you can contact our 24/7 Support Team at www.froothiesupport.com
Kind Regards :-)
Suzyasked
Hi- strange question-- has anyone had an issue with even turning the 9200 2nd gen on?
Straight out of the box and it appears absolutely dead -- is there a trick?
Really disappointed
5 answers
You might need to call/send email to support. Any issue, they will replace it ASAP. You have 30 days money back guarantee if you are still not happy. Mine is working out of the box.
Thank you John. I have been in touch with the distributor today and they have referred me to the reset button underneath... Which I tried over and over ...Appears it is fairly low set in the unit making difficult to depress. In fairness, they have been very helpful but are mystified as to why I cannot get it going - the cover on the bottom deters me a little from pressing too hard with anything but my finger ... Looks like a replacement on the cards -- shame !! As is filled it with food already :0). I might just be the only dummy to encounter this .. ( who admits to it) maybe I need more power smoothies to build up my button pushing strength !
Yes, the reset button is hard to push. I am not sure whether we need to unplug the plastic protection to push or just press it directly with the cover on it. Support might be able to help us how to press this reset button.
My only issue at the moment is the tamper tool that split between the top and bottom. They send a replacement so I will give my review after a few months. So far the Optimum 9200A is very good use it for 2 weeks already.
SaraLunaasked
Hi! I am really thinking about buying this Blender but before, as a almost raw vegan, I want to be sure that it blends even berries seeds and cashews as a cream without leaving any piece, if it does it will be mine :)
3 answers
not sure about the berry seeds, but it blends cashews really well.
it does for me! Only one did i chuck a whole lime in and i tasted the tiniest piece of pith- but thats because i cut the blender time short. i only blended for 15 seconds instead of 20. It absolutely does the berry seeds and nuts to a cream. Defs works better when the nuts have been soaked, but if you use the tamper and do't soak the nuts its still all good.
Mario N.Optimum Appliances
Thank you for your query,
The Optimum 9200A 2nd Gen is our most powerful blender, therefore berries are no problem and can be blended in seconds :-)
Raspberry seeds are the hardest berries to blend, however the 9200A 2nd Gen can blend them down to a smooth consistency that you can absolutely drink through a straw.
Cashew butter as well as other nut butters can also be prepared in seconds :-)
You can also make delicious nut milks in the Optimum, as well as fruit smoothies, green smoothies, juices, ice cream, hot soups, dips, deserts, dressings, dough, flour, baby food and more…
If you have any more queries please contact our 24x7 support team at www.froothiesupport.com and we would be more than happy to help :-)
Have a lovely day
demetriaasked
Does this one leave black specks like the vitamix does?
2 answers
Hi Demetria, this was one issue I noticed when I was researching blenders and why I ended up buying the Optimum, Simple answer is NO. Emmakit
Mario N.Optimum Appliances
Hello demetria, thank you for your query :-)
The black speck issue has never occurred with any Optimum Blenders anywhere in the world. We have checked with European, American and Asian distributors of Optimum to confirm this
For future queries you can directly contact our 24x7 Support Team at www.froothiesupport.com
Hope this helps :)
Kind Regards
demetriaasked
Will this work in an american outlet??
2 answers
The voltage system is different in America to Australia, you need to buy the machine for that particular country for it to work correctly and not to ruin your machine.
Mario N.Optimum Appliances
Hello demetria and thank you for your query :-)
For orders in the US please visit our USA sister company at www.froothie.com
They ensure all orders are dispatched with the correct voltage and plug for the US
For further queries you can directly contact our 24/7 Support Team at www.froothiesupport.com
Hope this helps :-)
Kind regards
Christine borgasked
Is this blender good when using ice to make frappes?
2 answers
It sure is!! Make sure you add your ingredients in the correct order, liquid first, building up to ice last. It will chew through the ice within seconds.
Athena Solutions Pty LtdOptimum Appliances
Hello Christine, better late than never :) As Emmakit already mentioned you can easily create a frappe with the Optimum blender!
To get the best results, place food in the jug in the following order:
1. First liquids.
2. Then soft foods/vegetables.
3. Last add frozen produce and ice.
You can check our YouTube channel youtube.com/user/FroothieTV for some recipe ideas.
Hope that helps!
Iurockasked
Hello!
I search a powerful blender for a coffee shop. I plan to produce from 50 to 100 iced coffee drinks and smoothie. It will be a lot of ice to crush and a lot of smoothies. The optimum 9200a will make it? Is it reliable and durable for this kind of work? It will work for years? How much amper it has? What warranty it has?
Thank you.
1 answer
Athena Solutions Pty LtdOptimum Appliances
Hi Lurock, :)
The Optimum 9200A 2nd Gen is our most powerful model, an extremely reliable commercial grade blender used by juice bars and cafes around the world.
The power of the motor is 3.5HP with a maximum power of 7 amps, therefore crushing ice is no problem for the Optimum 9200A 2nd Gen. The blender is made from the highest quality materials, designed and tested in Australia to outperform and outlast competitors.
The 9200A blender comes with a 12 month commercial warranty and is designed to last many years under heavy-duty use.
Included with the 9200A 2nd Gen is a heavy duty tamper tool for assisting with blending thicker ingredients, a recipe book with over 100 recipes and a nut milk bag for nut milks. You also receive access to our 24x7 warranty and support team.
All of our products come with a 30 day free trial, allowing you to test the product to ensure you are satisfied. In the unlikely event you are unhappy with the machine you could opt to send it back for a full refund (including return postage costs!) at no expense to you :-)
If you have any further questions please do not hesitate to contact us via our support system at www.froothiesupport.com or by calling our Melbourne office at +61 3 8609 2210.
Have a lovely day :-)
Froothie Support Team
LDRasked
I've noticed all of the reviews here are within a 2-3 month time frame. How does this product stand up to long term use? For example, my Kitchen Aid stand mixer is over 20 years old and still run and looks as it was the day I got it. I am leaning towards the 9400 for more control but at this price point, there is not that much difference in the 9400 and the Vitamix and I am not sure I would be happy with the 9200. I am the primary kitchen user in my household so I am very particular about my tools, especially the high price, quality ones that I require to last. Another concern I have is that this item is not readily available to inspect prior to the purchase because it does not seem to be available in stores.
2 answers
I have had mine for over 6 months and it has not missed a beat. I use it daily and more than once a day. That's not the same as 20 years but I have sure used it. Froothie states you can send it back within 30 days of purchase if you are not happy, must keep all the packaging for this. Plus you also have a choice of warranty. To me you can't lose. After reading reviews regarding Vitamix I steered clear and that's how I discovered Froothie and bought my blender.
Mario N.Optimum Appliances
Hello LDR and thank you for your query,
The reviews on Product Reviews Australia for the Optimum 9400 start from 2013 if you proceed to the very last page :-)
The Optimum 9200A and 9400 are both high-quality commercial-grade Vortex Blenders which use high quality parts and material for manufacturing, all designed and tested here in Australia. You can find a comparison between Optimum and other lower-quality blenders on the market here: http://www.froothie.com.au/optimum-vs-lower-quality-blenders
Optimum© is an Australian-owned company headquartered in Melbourne and sold globally in over 35 countries. The Optimum blenders are manufactured in Taiwan and China and assembled at ISO9000 and ISO9001 certified factories. More details about Optimum Appliance’s Quality Control standards available here: http://www.optimum-appliances.com/quality-standard.html
Although we have not yet launched in retail stores, the company is currently offering customers a trial period, with the option to return the product within 30 days from the date of receipt of the order for a full refund, including postage costs no questions asked. This allows you to try the product in your own kitchen before deciding whether to keep it :-)
For further queries you are more than welcome to contact our 24/7 Support Team at www.froothiesupport.com
Kind regards :-)
Shannonasked
Hello, just wondering if the 9200a is better than the 8200 for making baby food? Thanks and regards, Shared
3 answers
Totally depends on the ingredients... I can't image froothie making a bad product based on the 9200.
Hi Shannon, I can only speak about the 9200, although I have a young adult child she still loves her "baby" food carrots, etc. I have made "baby" food a few times now and found it excellent. I have added meat as well and it comes out lovely and smooth. When I have made baby food, I always think how great it would of been if I had this blender when the kids were babies. Hope this helps although I can not compare it for you to the 8200.
Mario N.Optimum Appliances
Hello Shannon and thank you for your query :-)
Both the Optimum 8200 and 9200A can easily make baby food among many other functions which can be found in this video: https://www.youtube.com/watch?v=ljRFJz8idEY
The Optimum 9200A is the commercial grade version of the 8200, with more power, speed and made with higher quality parts.
Due to this it is the Optimum 9200A will produce a smoother consistency compared to the 8200.
For further queries you can contact our 24/7 Support Team at www.froothiesupport.com
Kind Regards
Carlosasked
Noise level of an optimum blender?
2 answers
The blender is noisy but in my opinion nowhere as bad as the nutribullet. Hubby complains about the noise and want to buy the cover in hopes it will cut the noise down and make hubby happier. I use the blender a lot, I believe it would be a good investment in the long term as I do not want to have hearing problems later in life.
Athena Solutions Pty LtdOptimum Appliances
Hello Carlos, better late than never :) Hope you are already creating delicious smoothies, soups and more with a blender. Just in case you or anybody else reading this still has a question about the decibel, the Optimum 9200A has 80dB. However we do offer a sound cover able to reduce the noise level by over 50%. More infos here: https://www.froothie.com.au/store/product-accessories/blender-accessories/sound-cover
Hope that helps!
Nickasked
How does this blender deal with raspberry seeds? I have a ninja pro system that can not process them at all and they can ruin a smoothie, the only upside to the ninja system is how convenient the single serve cup and base is. I guess that leads to the second question, are there any plans to jump on the smoothie train with a single serve cup and base?
2 answers
I put chia seeds into my Optimum 9200A along with almond milk, frozen mango pieces, and protein powder and it has no trouble in pulverizing the seeds on the 30 second cycle. It really is amazing to see.
Athena Solutions Pty LtdOptimum Appliances
Hello Nick, better late than never :)
As mentioned in the videos on our Recipe Channel (Froothie TV), raspberries are quite hard to blend. Often there are still raspberry seeds in the 9400 result, albeit not as many and also some have been broken down slightly allowing a smoother feeling result.
No matter what type of blender used (from Optimum to Nutribullet to Vitamix) completely blending every raspberry seed is literally impossible. That said there are some great techniques to maximize the result and give a smoother texture.
Combine the raspberries with other thick ingredients e.g. kale and avocado
Always using thicker and heavier ingredients will allow you to blend more easily.
Add less water
As mentioned in the videos on our Recipe Channel (Froothie TV), raspberries are quite hard to blend. Most often there are still raspberry seeds in the 9400 result, albeit not as many and also some have been broken down slightly allowing a smoother feeling result.
Use the tamper
Gently use the tamper to stir a little even though the mixture will move freely. This often affects the vortex and can allow some of the seeds to make contact with the blades rather than floating past.
It is also very important to FOLLOW RECIPES if you are new to the world of high-speed blenders. For more recipes, see below links :)
The BRAND NEW Froothie recipe book for the Optimum high-speed blender:
www.froothie.com.au/Blender-Recipe-Book
Great video recipes for the Optimum blenders and juicers available on our YouTube channel here: http://www.youtube.com/user/FroothieTV
Our Facebook page is updated daily with recipes, local expos, demonstrations and competitions: https://www.facebook.com/froothie
Our Optimum Foods Blender Recipe e-book is available here:http://froothie.com.au/Documents/Optimum-Foods-Recipe-Book.pdf
Our 7 Smoothie Recipes e-book available here: http://froothie.com.au/Documents/7-Smoothie-Recipe.pdf
http://www.froothie.co.uk/recipes/ – Recipes from our UK website
I hope this makes it easier for you to create the perfect smoothie!
Regarding your 2nd question we do have the Nutriforce - a high performance 9 piece personal blender set, more infos here: https://www.froothie.com.au/store/froothie-blenders/optimum-nutri-force-extractor
Norberto Vogelasked
what about warranty? i live in argentina
1 answer
Athena Solutions Pty LtdOptimum Appliances
Hello Norberto,
The warranty is covered by our 24x7 Warranty and Technical Support online team who resolve over 97% of warranty claims. In the unlikely scenario you have to return your machine for inspection, we have nation-wide as well as international service centres available to promptly repair your appliance. The warranty covers both labour and parts :-)
For further queries you can contact our 24/7 Support Team at www.froothiesupport.com
Kind Regards
Froothie Support
Krishnaasked
OK, I am having such trouble deciding whether to purchase the 9200A or the 9400. I am aware of all the differences & have been told that anything that the 9400 can do, the 9200A can do it as well. It doesn't help me decide though. It comes down to buttons vs switches but I have no idea which one will be more suitable for me. There are many more reviews/comparisons/instructional videos using the 9400 & I thought that watching & reading all of this info would help me decide but it hasn't. Maybe having the timer might be more useful for my partner & when the kids are old enough to start making their own smoothies? Is anyone else who found it hard to decide please able to share how they made their final decision? Many thanks! :)
2 answers
Hi Krishna, I was unsure which one to buy due to the button or switch as well. I went with the button as I liked the fact I could press the button and walk away. I am glad I did, as I will push the button and walk away quickly to do something. Especially when I wash the jug. Plus I like the fact it is timed and I always think if I did the timing myself it wouldn't be the same. I have used the low, med, high buttons for self control. Really I think you have the best in both worlds with the buttons. Happy blending. Emma Kit
Athena Solutions Pty LtdOptimum Appliances
Hello Krishna,
better late than never :) Hope you have already decided which blender to go with. Just in case any of the other readers are interested in:
The Optimum 9200A 2nd gen and the 9400 Vortex blenders are our two of our most preferred and powerful blenders.
According to Product Review Australia, 2018:
The 9200A is the #1 Best Rated Blender in Australia
The 9400 is the #3 Best Rated Blender in Australia
Both blenders can easily make:
Nut Butters
Coconuts into coconut flakes/coconut butter
Ice Creams
Hot Soups
Nut milks
Flours
Dips
Sauces
Kneading and more.
They are designed to last and outperform other blenders.
Here's a great comparison to Vitamix: http://www.froothie.com/optimum-vs-vitamix-vs-blendtec-comparison-review/
The Optimum 9200A – 2nd Generation also comes with an optional 10-Year warranty, and is a commercial-grade Vortex blender, therefore will last you many years without any issues.
The Optimum 9400 is also manufactured using the same high-quality durable parts.
The main difference is functionality:
Dial (9400) vs. Buttons (9200A)
The Dial allows for more finite control, while the buttons provide automatic timer functions which is great for smoothies and juices on the go.
The 6-blade assembly of both models is longer than any other blender, allowing for superior chopping, slicing and grinding capabilities perfect for domestic users.
The timer function of the 9200A – 2nd Generation is another great feature for busy users!
Below are some independent reviews of the Optimum 9200A and 9400:
– http://omnomally.com/2013/10/08/optimum-9200-blender-review/
– http://www.healthyeah.co.nz/1/post/2013/11/optimum-9400-the-blender-review.html
– http://perthrawfoodies.com.au/category/blender-reviews/
– http://www.froothie.com.au/pdfFiles/2013_10_20_VitaEasyReviewFinal.pdf
In summary both are fantastic blenders!
You can find them here:
https://www.froothie.com.au/store/froothie-blenders/optimum-9200
https://www.froothie.com.au/store/froothie-blenders/optimum-9400
Hope that helps!
Hillcrestasked
I noticed a question above about grinding brown rice or even white to make a fine flour but the company didn't answer. I would love an answer to this question, as I am contemplating making a purchase of one of these blenders 9200A second gen.
4 answers
Mario N.Optimum Appliances
Hello braewood,
Thank you for your query.
You can use rice, both brown and white, in all of our Highspeed Vortex Blenders to make a fine rice flour with ease.
For further queries you can contact our 24/7 Support Team at www.froothiesupport.com
Kind Regards.
Thanks for answering, that is good news. Very interested....
Hi Braewood, I was unable to answer your question as I have never tried rice. So the best way was to try!! I covered the bottom of my blender and put it on for 45 seconds. The rice grinded beautifully. I now have a good cup of rice flour to use. From that experience I would say YES the blender will do the job with NO problems at all. Personally I don't think you can go wrong with this blender. Regards Emmakit
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