Origani Questions & Answers

Dear Myrna,
Thank you for your question. We do have many boutique stores in Philippines. Due to some special months, our stores will offer big promotion. We wish the most pleasant experience in your skincare journey with Origani!
Kindest,
Origani Team.

Hi, thank you for your feedback. As an Australian made brand, we take great pride in our products and aim to provide the highest quality products and service to our customers. We have stores throughout Australia and globally. We would like to sincerely apologise for your experience and hope that we can improve your impression of us in the near future. If you wish to give more details, kindly send it to [email protected]. Kindest, Origani Team.

Hello Maria,

Thankyou for feedback and explaining the situation. The Buffer strips are replaceable at any Origani stores within AUSTRALIA ......

Could you please provide the details of this pack purchase and the store you visited as we would like to investigate this further as we don't sell them individually or in packs.

We appreciate you informing us of the situation. Could you please contact us via our Customer Service email on [email protected] as we wold like some more information from you.

Once again, thank you Maria.
Customer Care Team

Hi Def,

Thank you for posting your question and interest in learning more about Origani.

Origani is a 100% Australian brand. It is formulated by our product development team in our HQ in Melbourne and distributed to more than 100 locations in Australia, New Zealand, Spain, Italy, Vietnam, Philipines, Thailand, Singapore and Malaysia. And growing by the day!

The sales team members are from all these locations and many other backgrounds, including Israeli (especially in Australia for the multicultural nature of the country as per Ace's comment).

Our products are not based on Dead Sea minerals, they are based on Certified Organic Ingredients that are good for our customer' skin and for the environment too.

We hope that helps answer your question and thank you for sending it across.

Cheers!

Hello Jaydee,
Please see below the directions for use for each of the products within the nail kit.

Directions for use:
Body Hand & Nail Perfection Cream 100 mL: apply to hands and nails as often as required. Allow to absorb thoroughly.

Body Nourishing Cuticle Oil: apply a small amount over fingertips and skin, massaging until well absorbed. Weekly use will help avoid cracking and dry cuticles.

Nail File: As required, file your nails in one direction until you reach your desired shape. A few light strokes will suffice.

Nail Buffer: 1-2 times a fortnight, buffing provides a beautiful lustre and stimulates blood circulation to encourage healthy growth. Features 3 buffing panels create the most flawless natural nail finish and appearance.

Dark Grey Buffer: removes ridges and stains. Gently draw the dark grey pad across your nails in one direction only. Avoid tips of nails.
Light Green Buffer: stimulates blood circulation under the nail, promoting faster, stronger and healthier growth. Draw the light green pad rapidly across nails in energetic back and forth movements.
White Buffer: achieves a glorious high shine. Polish each nail rapidly for a long lasting gloss

Hi Sandra,
This is a great question. Below are the instructions for use and some info on each of the products individually.
We hope you enjoy your new products.
Please don't hesitate to contact our customer service team if you need anything further via [email protected]

Use Weekly
1. Erda Australian Desert Lime & Kakadu Plum Activating Serum: apply to freshly cleansed skin.
2. Erda Purifying Thermal Peel: shake before use. Apply to the skin and massage in a circular motion for 1-2 minutes. Leave the mask for 10 minutes, and then rinse off thoroughly with warm water.
3. Erda Cooling Cream: after rinsing off the mask and serum, pat dry and apply Erda cooling cream liberally.

The Individual Products

1. Australian Desert Lime & Kakadu Plum Activating Serum (40 ML)
• Stimulates the thermal effect of the mask, gently opening pores to allow anti-ageing nutrients to penetrate deep into your skin.
• Promotes collagen production and cellular repair.

2. Purifying Thermal Peel Anti Ageing Detox (50 ML)
• Creates a gentle warming sensation – opening pores and stimulating micro-circulation.
• Purifies, absorbing excess oils/impurities while polishing skin to perfection for a smoother and more radiant look.

3. Anti Ageing De-Stress Cooling Cream (50 ML)
• Soothes, de-stresses and re-balances skin.
• Pore cleansing.
• Hydrating and protecting.
• Promotes a more even skin tone and firmer skin.

Hello Beth,

That's a great question. The eye Gel Concentrate has been specifically formulated for the sensitive eye area where as the deep wrinkle treatment is formulated for targeted wrinkle treatment on the face and neck.
If you are using both product around the eyes then we would suggest using the Eye Gel Concentrate first and then the Deep Wrinkle Treatment.

EYE GELCONCENTRATE (30 ML)
Intense eye nourishment| Anti-wrinkle| Reduces dark circles | Anti-Puffy

• Your eyes will appear younger and fresher looking with this intensely nourishing formula to help smooth the appearance of fine lines while strengthening and lifting the eye contour area.

Use Daily (AM/PM): after cleansing, gently pat a small amount around the eye contour area.

KEY INGREDIENTS
*Eyeseryl (Tetrapeptide) = Collagen producing, anti-inflammatory and firming
Peptides = Wrinkle reducing
Hyaluronic Acid = Hydrating & cellular renewing
Cucumber = Anti-puffing and cooling

DEEP WRINKLE TREATMENT (30 ML)
Intensive Anti-wrinkle Treatment | Antioxidant Protection | Nourishes

• THE ULTIMATE SKIN REVIVAL: A treatment to improve the appearance of fine lines and wrinkles, and strengthening your skin’s Collagen and Elastin for an even younger appearance. Great for expression lines and crows feet!

USE DAILY (AM/PM): to target areas on face & neck.

KEY INGREDIENTS
Pseudoalteromonas Ferment Extract = Firming, improves skin texture and protecting
Vitamin A = Wrinkle reducing, firming and volume restoring
Soy Protein = Cellular repairing and protecting
Cocoa Butter = Nourishing and smoothing

Hello Sana,
The directions of using the buffer are below. If you are still having difficulties please email our customer service team via [email protected]

Step 1 - Dark Grey:
This pad removes ridges and stains. Gently draw the dark grey pad across your nails in one direction only. Avoid tip of nails.

Step 2 - Light Green:
This pad stimulates blood circulation under the nail, promoting faster, stronger and healthier growth. Draw the light green pad rapidly across nails in an energetic back and forth movements.

Step 3 - White:
Using the white pad, polish each nail rapidly to achieve a gorgeous high shine, long-lasting gloss. Nourishing Cuticle Oil Apply a small amount over fingertips and skin, massaging until well absorbed. Weekly use will help avoid cracking and dry cuticles.