I have recently had a problem with ordering, through my own error, and the service I received from customer support was excellent.

I ordered this product on the 13th March and was told it would take 4 weeks to arrive, after 5 to 6 weeks still hadnt arrived so sent email and was told it was on it's way. Finally after emailing again it arrived on the 30th April.

Great help and prompt response to my query. Feeling totally satisfied. Thank you so much. You guys are awesome. Grada

i was very happy as it was a very quick reply and answered my question that I asked . I wanted to know what was happening with my order and was happy with the reply

Buying from Ouffer has always been so easy and hassle free and excellent follow ups,some sites it is hard to even make contact with them

I had a problem with the voucher being sent to me. An email on Sunday morning was responded to on Monday morning and the problem was solved.

I had difficulties with updating my delivery address after a purchase on a Friday night. After having a panic! I emailed Customer Service and they contacted me first thing Monday morning and assisted me with the issue. So I was very grateful!

I had an issue with a faulty item that I purchased. I must commend the customer service team for being very helpful and prompt with sorting out my issue and crediting my account (inclusive of postage) for the faulty item.
Thanks you.

I had my email answered quickly and efficiently.. Wonderful
Service .. Ouffer and their staff can be proud of their service

Have bought some vouchers hat were not to be claimed due to inability to reach suppliers website. No refund from Ouffer but just credits offers. No interest in credits due to hubby's upcoming serious disease. No empathy by Ouffer as 'a deal is a deal'. Now: trying to claim the credits. No way i can access info on my own credits. I am not suprised: sales is the focus, not the consumer!

Have used Ouffer several times and 99% satisfied plus!. Only one let down, which was not Ouffer's fault. I made an appointment with one business for the following week and received email confirmation. On the day, I found they had moved to a different location! Never contacted me. Contacted Ouffer ( spoke with Pooja ) and all my money was refunded almost straight away. No stress, you will be in good, honest and safe hands.

Recently purchased a theme park ticket and needed to have the name changed from mine to my daughter's name. Sent an email to customer support and Daniel E. saved the day; super quick and very friendly. Couldn't ask for more. Only recently introduced to Ouffer and I'm loving it. Thank you, Jo

Have been using Ouffer for about 4 or 5 years. Most of the purchases are great. When a few exceptional bad ones happen, good service (by Pooja) comes in. I requested credit given for the restaurant where booking is difficult, they sorted out the issue within 2 hours. I am very impressed.

Unfortunately, vouchers I had purchased were not able to be redeemed due to closure of a business. Ouffer staff were excellent- (Pooja and Noam). Within 24 hours I had a reply to my enquiry, and within 48 hours a full refund was organized by the Customer Support Team. I could not have had better service.

I had a problem with the purchase. Contacted customer support and was fortunate enough to get Pooja as my Ouffer representative.
Amazingly efficient service and very fast, polite, professional replies were very surprising. Thank you for outstanding service and for solving the issue to my full satisfaction.

I recently had an issue with a product size and despite the best efforts of customer support services it was unable to be resolved. A full refund was offered by the vendor. When the refund credit had still not been received after several months I contacted Ouffer support. The support officers were outstanding in following up and keeping me updated. Full credit has now been organised. Thank you

I had a doubt about a ciunt of a product. Ouffer followed up and kept updating, without me having to contact them and I dealt with the same person as well, which was good. Very pleased.

I recently needed assistance with a purchase my wife and I had made, we contacted Ouffer customer service and they were genuinely very helpful. I would recommend Ouffer to others. Cheers Dave

Many thanks to Pooja for all his excellent help on securing me a credit on two of my purchases. Due to a 6 week hospital stay, I was unable to use two of my purchases and he promptly credited them with no fuss at all.
I have always prefer d Ouffer over Deals as it is quick and easy to use and pay by Pay Pal and all the restaurants and cafes we have used have been great, some exceptional. Often with Deals I get caught at the end and won't let me pay by Pay Pal, keeps asking for my credit card details and makes me cross and usually just abort the transaction.
Once again thank you to Pooja and Ouffer
Melva Thompson

I just wanted to congratulate Roula for the patience and time she put into helping me with the above issue I had. She was extremely helpful and accommodating and she has been able to grant my request.
Thanking you
Kerry Cavendish