Ozzi Kleen (page 2 of 3)

Great team who were approachable and talked us though the process. Completed the new septic installation in a great time frame and cleaned up the site as planned. I would defernitly recommend Ozzi Kleen, they were great.

We had an issue with a damaged reticulation unit (car ran into it), and from day 1 working to get a replacement unit was effortless and a quick turnaround from the team. I was impressed with the support that the office team offered, Sue was amazing to deal with. The implementation was so smooth and the guys were very professional, and kept me informed at every step. The team at Ozzi Kleen go the extra mile, well done !!

We've been running our Ozzi Kleen for over 10 years. For the most part, it's been trouble free during this time. We've experienced quite variable settleable solids values (SV30%) over time, both high and low (40%-80%). We get that this a dynamic, biological system, which can be affected by what you put down the drain. That said, our abiding impression is that the default position when the SV30% is high is that householder is to blame with the choice of cleaning products. When we've asked for guidance on what to change, the advice given is vague...

Looked for long time for a system, after many quotes that increased by 50-80% when they came to site I was not happy, then came Ozzi Clean who were so professional and helpful there quote never changed. Their staff are friendly and were a pleasure to deal with thanks Sue, Marc and crew

We replaced our old septic system just under two years ago with an Ozzi Kleen waste treatment system. The project was always going to be a little challenging due to the existing septic tank, location of the pipes and proposed extension foundations. Thankfully Sue and the installation team met the challenges in an efficient and professional manner. Plumber Grant even ensured that there were connection points to connect a future bathroom at no extra cost.
Sue gave us some simple instructions on caring for the system, and the Ozzi Kleen plant has ...

I recently purchasing a property that needed the old septic replaced and was dreading the process and the impact it was going to have on the existing garden and land. But the entire team at Ozzie Kleen were absolutely amazing from beginning to end.
Of course there has been an impact, but everything possible was done to minimise that and great care taken with earthworks and machinery through the property. They really went above and beyond in many ways. Could not fault this company, they have been a pleasure to deal with.

Prompt and courteous service, and friendly helpful installation staff. The commissioning technician was a pleaseure to work with. I would highly recommend Ozzie Kleen to anyone looking to install or upgrade their waste water treatment system

We found the instillation of our upgraded irrigation for our dispersal unit smooth and the customer service was impeccable. Sue was extremely helpful and kept us in the loop the whole time.

Ozzie Kleen has been supportive to use during an insurance claim for our system, they kept it low in price so replacing our system got covered by insurance. We really appreciate the lovely staff at Ozzie Kleen.

The treatment plant has only just been installed but the service and installation of everything up to now has been super efficient with office staff and the onsite service and installation department been great to deal with.

Sue was fantastic to deal with, very efficient, knowledgeable and reliable. We have yet to commission the system but we are happy with the install, the fellas were easy to deal with and obliging.

Sue in sales staff was exceptional and accommodating. Simon who commissioned unit was very helpful and explained everything well. The guys who installed unit were friendly and efficient. Ground work around the unit could have been left in better condition . Overall great service.

The system is a very good system, but the person servicing needs to know what they are doing. For one, they need to do their settling test. This shows them how the system is treating the water. It takes 30 mins and they should give you the result when they give you the service report. Ozzi Kleen have told me that a sludge volume of 40% is OK.
Secondly, if you are having problems, check the basket in the pump chamber. If the basket has mud in it then the water is being transferred at the wrong time. There is usually a problem with the decan...

We had an OziKleen system installed s couple of years ago.
We were told that we would have a lush grassy irrigation field and that the main thing to avoid in the system was fats.
Presently we have an irrigation field that is 10% lush and 90% bone dry and a dirty leaking system.

We have a OziKleen contract and are serviced by an agent.
We have been vigilant about using a bucket for the kitchen sink with basically nothing but clean water going down.
During a recent service we were told that we were putting too much fat into the system, but no ...

The Ozzi Kleen Staff were friendly, polite and responsive. The system was installed with no hassles, and works well to expectations. We would have no trouble in recommending their systems.

The council required us to have waste lines underground. Ozzi kleen assured our builder there would be no problem. We too have had ozzi kleen tell us that we are not careful enough with what we put down system, or are using the wrong products (they will not advise what is the right product, excuse being there are too many products on market!!!). We now have a serious blow out which has whole waste product coming through the system by the kilo. They continue to blame us for creating a 'bloom' which brings waste together!!! Both the council and c...

Our Ozzie Klein has caused us nothing but grief, the smell comes into the house, it never works properly, it is always costing us money, lots of it.
The service agent says it is always working well when it is not.
The adjustments on the electronic controller does not change anything
There is not solution to problem because, the unit is faulty, the design is faulty
I would not recommend this product

These guys really helped us out in a crappy situation. Their service was prompt and accurate. All the trades arrived on time, worked really hard to accommodate our needs and did so promptly and with a smile on their faces. They were all brilliant to work with.

it's very hard to get a service agent to come to my town .. I've contacted ozzi kleen about this and they contacted my local service agent he showed up once and that's it .. waste of money these systems are . and I wouldn't recommend anyone buying one ..

This system was sold to me as an environmentally friendly system that would be low maintenance and problem free. I have used it in accordance with instructions, I have had the system serviced and still it gives problems. It is NOT environmentally friendly. My 25 year old septic was less trouble and cost than this! My water usage and associated cost has significantly increased since installing this system and after 5 years it still does not work properly. Ozzi Kleen's folded arm insistence that its my fault and that its only a machine, so expe...

Purchased an Ozzie kleen treatment plant about 4 years ago nothing but trouble.
All my lines a blocked again Ozzie told me I used to much fat we very rarely cook with fat we wipe down plates and use earth products
Have had 4 plumbers out none f them want to touch it. They all said the system is useless no help from Ozzie at all. $10000 down the sewer now looking at a new system

1. Quoted for a complete rebuild, only to be hit up for more $$ once the system was pulled apart.
2. Initially told 3 yr warranty on parts, which turned out to be a 3 month and one year warranty.
3. 3 yrs later and apparently it needs another rebuild! OzziKleen response "..yeah that sounds right.." I had another bloke look at it and he said it does not need a rebuild, just a pump. He replaced the pump and I have saved about $1100 on what [name removed] would have done.
4. Waste Managers wants $$ for 1yr services up front (+ addition $ ea service!)
Summary ..Their Servicing Agent is fast talking..guarantees galore..demanding of $$..I would not recommend him..

I find unless asked that people only review products if they have a bad experience so I thought I would review a product that we have had Installed at our home for the last 10 years.
The Ozzi Kleen system we had installed was to replace a failing septic tank. Other than regular maintenance over the last 10 years we have had to replace an effluent pump and some sprinklers and that has been it. The system does not smell, and quietly goes about its business. The treated water that it produces does not smell and we use it to keep our grass and ga...

Just dont waste your money these things are just rubbish .The control panel blew got it fixed blew again .They say oderless what a lie unless you dose it with massive amounts of chlorine tablets it stinks oh and they also you can water your garden tell me what plants like chlorine this thing is the greatest waste of money i have ever spent on anything three out of four in our street got sucked in to putting them in to our new houses and all have had big problems they should be banned for false advertisement and a shonky product.

Constant problems with this system. You name it, we’ve been through it. It’s been a money pit and I would never recommend this system to anyone. Currently need the controller panel replaced, this will be our second in less than a year. Which looks like it’s going to be over $1000 to replace..