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WayneMid North Coast, NSW
- Online Store
- Verified customer
Not True To Their Claim
Ordered a set of tyres and wheels as a package. After being initially told they didn't have the rims I wanted, gave me a choice of others available. I complied and chose something else in an 18 inch rim rather than 17. Ozzy said that the custom tyres I selected would fit the vehicle(185/70/18 BF Goodrich. Upon arrival and fitting at local Jaxx's Store was told they rubbed on guard and mudflap on full turn turn lock. Sent photos having removed them. They put me off over 5 phone calls with stall and delay. I even offered to pay for return freight...Read more
and swapping costs on 165 width tyres. So much for a fitment guarantee. Ozzy was incorrect with his so called "professional"choice for the vehicle involved. His mistake...not mine. Followed all procedures like emailing photos, removing tyres(sent a photo of tyre marking and of tyres sitting now in garage)Similar opinion? Write a review on ieatwords.com.au!
- Online Store
- Verified customer
Ozzy Tyres saved the day!
I got a set of wheels and tyres for my VF about a year ago, I've since had to order 2 more wheels (due to my awesome driving skills - shocking, I know), but anyway, my partner usually does the ordering though the last time I thought I'd have a go. Yeah, nah. I totally ordered the wrong wheel and Ozzy Tyres ended up having to custom drill a blank for no reason. I was devo, I thought for sure I'd just lost my money under the circumstances. However, luckily for me, Ozzy Tyres was happy to let me swap for the right tyre!
Ozzy Tyres will always be my go to for wheels and tyres :)
1 comment
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Alanah R.Perth, WA
- 2 reviews
- Online Store
- Verified customer
Affordable Fresh new look with Peace of Mind!
Ozzy Tyres are excellent.
I placed an order on Friday, it was despatched the following Monday and arrived by Friday (From Sydney to Perth!)
Unfortunately there was an issue with the wheel studs, one of them were misplaced in my package and it was too large for my thread pattern. This caused the wheel stud to become cross threaded.
Ozzy tyres refunded me the cost of having the stud repaired and also sent out a whole pack of wheel nuts to compensate for this.
They were kind, professional and very reasonable.
I highly recommend their services. My Toyota 86 hasnt looked this FRESH!
1 comment
Hussein C.Ozzy Tyres
Car looks amazing.
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TuskenSouthwest, VIC
- 2 reviews
- Online Store
- Verified customer
Arrogant rip offs!
These guys are dodgey careless and liars! 3 out of 4 wheels are damaged! Got told they would swap them over. 2 weeks later and they've done a back flip. They now want me to take half a day out of my time to go into the store. Stay away! Update: as you can see ive been given the wrong offset. The centre cap wont go on! Not even close. Still they refuse to exchange or refund!
7 comments
Hussein C.Ozzy Tyres
We agreed that you take the wheels to Laverton which is 30 minutes away and we will swap them over once inspected. We had sent replacements there ready for you. You refused to go to the store even tho... Read more
ugh last week you agreed. You insisted to get the wheels picked up and a new set sent out. Something did not seem right. After further investigation we can see you have painted the wheels blue !!!! Yes BLUE! so you planned to have us pick up the wheels after you sprayed maybe one wheel and didn't like the finish and using the excuse that the wheels are damaged., Seems you are not telling everyone your full story ! please remove this review and save yourself the embarrassment . The slight marks may have even been made by yourself judging by your not so honest story ... hmmmmmIts almost like ive done something wrong? I paid 3k for damaged wheels....how is this my fault.....you know what you can get stuffed.....vcat can deal with you
Hussein C.Ozzy Tyres
This has now been resolved and the wheels are on the vehicle. You promised to remove the bad review. Please do so.
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Hussein C.Ozzy Tyres
Thanks Amy !! We are more than happy to help all our beloved customers ... Team Ozzy !!!