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Reviews

4.6

103 reviews
5
(84)
4
(9)
3
(1)
2
(3)
1
(6)
  • Product Quality
    1.0 (1)
  • Customer Service
    1.0 (1)
  • Warranty Claim MadeYes (1) · No (0)
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Michael

MichaelPerth

  • 2 reviews
  • 2 likes

Very poor customer service and totally disorganised.

published

No customer service whatsoever. I was told my blinds would take 2 weeks to be installed. Six weeks later, I was still waiting. No one ever phoned me to keep me updated. I had to repeatedly phone them and when I did they could never tell me when the blinds would be ready. When the blinds were finally ready, six and half weeks later, I had to argue with them to receive a discount due to the inconvenience.

I will never use Eagle Blinds again. They have no idea what they are doing or how to treat their customers.

Excellent consultant & final product

published

Paul was very helpful & efficient with his services. We are so happy with the final outcome of the installed product & Pauls recommendations.



Nothing is ever too hard!

published

As a real estate agency, we use Paul's services a lot.

Nothing is ever too hard for him, and he is always full of useful suggestions. His knowledge of the product is high and he always greets you with a huge smile and "can do" attitude.

We will continue to use Paul into the future.



Peta

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Great Quality and Design

published

I've chosen these blinds twice now, the are an excellent design and great quality. I would definitely recommend them and Paul our salesmen is always really helpful. Overall we're really happy with the product!

Good from start to finish

published

Dealt with perth blinds several times over last year . Started with chain roller blinds in all rooms then upgraded all to motorised with remote control. Quotes have always been prompt.
One motor had an issue charging but after sales support was very good and it was promptly replaced. Prices for everything were cheaper than other quotes i got but quality brand name parts are still used by perth blinds. Highly recommended!

Great job

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We found Paul and Staff at Eagle blinds very efficient and easy to deal with. Well done.
Great service.

Love them!

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Paul was great. Gave me a really good deal. The blinds are really good quality! Only thing was some blinds aren't centred to our window.

Hassle free and great installers

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Purchased from Paul Assinder for our new home very happy with the service and knowledge would be happy to endorse.

My blinds are beautiful

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We had luxaflex roman blinds at our two storey property in Mount Hawthorn. I cannot fault the customer service provided by Paul his product knowledge is second to none and the product supplied is expectional. We have had many comments from friends about how beautiful our house looks.

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After sales help when you need it.

published

We needed small replacement parts. Other blind companies didn't want to/couldn't help. Eagle went out of their way. Service, attitude & friendliness was A1. Highly recommend the mob at Wangara. Tina

Excellent Job

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Although the time taken for fabrication and to set a final install date, seemed a little long, we are more than happy with the results. The installation process was extremely quick and hassle free. The guys onsite made little to no mess and were happy to assist in putting furniture back after. I am very please with the final result and the shutters look great! We would be happy to recommend Eagle Blinds to friends.

Excellent product and support

published

Perth Eagle blinds were extremely helpful in sourcing spare parts for damaged blinds in my home.
Very co-operative and helpful with the exact replacement parts I needed.
I will be returning when I need an upgrade to source my new window and floor furnishings.

Great survice lovely people

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Great survive and lovely people so helpful and such a fast time to replace the broken part I waited there and ricived it rather fast great job guys I'll recommend you to anyone I know.

Vertical Blind Slat Length reduction

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First contact by telephone reception was pleasant, polite and helpful. Face to face contact at the front office, the young lady was very helpful and new the product requirement. Adjustment was completed in the advised timeline.

Sarah

SarahPerth

  • 2 reviews

Great friendly service

published

I needed an old vertical blind repaired quickly. When I arrived in store I was served quickly. Unfortunately they weren't able to fix it but made me a new runner beam within 30 minutes so I could just attach the vertical blinds onto it instead of having to get a whole new blind. It was so handy that it was done within 30mins as I live south of the river and didn't really want to drive back and forth.

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James and Emily

James and EmilyMidland

  • 2 reviews
  • 1 like

Top Quality

published

Had my blinds installed today and we are 100% happy from start to finish with the service and quality. We will definitely use Perth Eagle Blinds again.

September 21st 2017 Update: Another 5 star job

Just had the second part of our house fitted with blinds...they look great so thank you Perth Eagle Blinds.
Have already referred friends and family.

Rachael

RachaelPerth

  • 2 reviews
  • 1 like

Got it right eventually

published

Took a few attempts to get it right as two blinds were measured wrong and on re-fitting one was still wrong, but job was eventually completed to my satisfaction and a small refund was offered to compensate for the inconvenience.

Query how to fix broken pull cord on verticals

published

Extremely helpful and accommodating. Gave me a link to join both ends
of broken cord. No charge. Pleasure to deal with.

Bryce

BryceBunbury

  • 2 reviews

Problem solved

published

Quickly and cost effectively solved my problem! ! Louise was a pleasure to deal with. Much better than a competitor that I had dealt with earlier in the day!!

Fast and knowledgeable

published

They gave me options to fix my blinds - no pressure. Helpful and efficient brought me to the technician for advice ... Awesome !

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