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Reviewer Photos & Videos
Rosies mumSydney, NSW
Awesome product and quick delivery
Always thrilled to receive my order on time and as ordered. Love the reordering system and the discounts I get by receiving an order every 6 weeks with no need to leave the house
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MelissaGreater Melbourne (Metropolitan), VIC
- 3 reviews
Quick shipping
Ordered again with pet circle. Order came within 2 days. Good prices and where the item was more expensive, price match was easy process with online chat. No complaints really
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KarlosSouth East Queensland, QLD
Good price and delivery
Best price for nex guard spectra! On line and super fast delivery.would not hesitate in buying again! Much cheaper than from Vet call and pet barn. Wished they get even cheaper and include tapeworm, have to pay separate now!
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great
thank you always great service and always know when its arriving. Ruby loves the grain free dry food great price she never runs out and i can change the delivery date if need be
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FrequentShopperPerth, WA
- 2 reviews
Great first purchase
Good price for the cat biscuits I needed. Well packaged goods delivered to my home. The product I bought is not easy to find retail so online was the way to go. Happy customer.
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GeoffMetropolitan Adelaide, SA
Great job. Well done.
Orders have always been correct and delivered on time. So far we have no complaints at all about the company or how it conducts it's business as far as customers are concerned.
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MichelleGreater Melbourne (Outer), VIC
Hassle free shopping
Much easier to make sure the animals are always right for food, especially with my young child taking up 110% of my time! Delivery is always straight at the front door. Easy!
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Happy CatSouth East Queensland, QLD
Love the set and forget order.
I love the fact that I have an order that comes every 12 weeks and I don't have to worry about it. I know my pet will never run out of food and I don't have to keep looking for the best price. I know I will always get what I have asked for at the best price. Pet Circle is great.
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AlannahSouth East Queensland, QLD
The best pet shop!
Always fast, always accurate, always the best price! We’ve been a loyal customer for almost 5 years. Would recommend Pet Circle to anyone with a pet. They have great deals and unique products!
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PeterPerth, WA
- 4 reviews
Excellent
All my transactions have been easy, delivered on time most times before time.
On rare occasion I have had to contact, always polite and helpful. Excellent company to deal with. will continue to deal with them
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RuanSydney, NSW
Good, fast and reliable
It was a quick easy and reliable service from Pet Circle. It was easy to order. One comment, they Did not have product I was looking for. Royal canin Anallergenic.
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Such an affordable place to shop all things pets!
Such an affordable one stop shop for all your needs for your fury friends! Great products, great range and great shipping! Easy to use website with such fantastic deals. So happy to have found Pet Circle!
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hermAU
dramas with payment
I’ve bought many products and not had a problem. This time, ordering online and payment was an issue. Very annoying. But not annoying enough to send me elsewhere as they have v competitive prices and a foot range.
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ShelbySydney, NSW
So much convenience !
Always super quick delivery within 1-2 days. They can just leave at the door so dont have to worry about picking up from the post office. Couldn't be happier with this service !
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Ozian A.South East Queensland, QLD
Set and forget... and save $$ too!
Very convenient and great prices. Set up auto delivery and never run out of dog food again. Prices are much lower than most pet food stores in my area as well.
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JoanPerth, WA
It's the first time I've used it .
Im hoping the next bag comes on tme as the last one was a bit late i had to go out and buy another bag so this was the reason i thought Pet Circle would be good
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- Verified customer
Perfect every time!
Always fast delivery! Well packed! Easy to use website and top quality products! I won't shop anywhere else now! I can't actually purchase my cats favorite wet food anywhere else. So happy I found this website! Thanks so much!!!
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DofQQueanbeyan
- 16 reviews
- 1 like
- Verified customer
I would recommend Pet Circle
Their service is quick and efficient. The products are good and competitively priced. Only two issues. 1. Discounts for regular deliveries are really a bit silly. You lose people who vary diets etc. 2. Plus defaulting to ongoing deliveries on checkout items is dodgy. You would get a 5 star rating from me if you offered discounts on all your products instead of deferring to just those people who feed their pets the same thing over and over again. Food for though!
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tojonwild
- 2 reviews
Simple and easy - great service
Putting our cats on premium food has seen positive changes in their behavior and health - not having to go to a pet store to get access to these products made the transition from grocery food so much easy.
1 comment
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christa
- 2 reviews
perfect
Ordering was so easy had a minor problem and it was resoved straight away. will order from you again. delivery was on time and with 2 big dogs it saved a lot of muscle not having to lug home enormous bags of dry foor
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Questions & Answers
Susanne J.asked
Where is my money, I have had a order of $130 which was made in November didn't get it, phone call after phone decided to cancel my order they said 5 working days my money would be back in my account still waiting, this is the worst company i have ever delt with. Handing over to the credit company.
3 answers
Pet C.Pet Circle
Hi Susanne,
Thank you for taking the time to get in contact with us.
I am sorry that this was not a good experience. It's definitely not the service that we want you or any of our customers to have.
Your comments concern me, I would love to investigate further if you could send an email to [email protected] with the subject line " ATT Lily" along with your order number. I'll look into this and contact you directly
Kind regards,
Lily.
What! I have call sure a few times try to resolve this, everyone I have spoken to tells me the same thing, ( I'll get back to you) but of course no response, sick of waiting. Look up my account Susanne Jakovidis 262 Greigs Rd Rockbank 3335 [email protected], t his all started in November
Pet C.Pet Circle
Hi Susanne,
Thank you for getting back to me, I will now investigate and contact you directly.
We do recommend that you remove your personal information such as address and email address from a public forum.
Kind regards,
Lily.
southernfoodluvaasked
My order went missing. (not delivered...no one knows where it is) The customer service rep who is "helping" me said she would be happy to organize a refund if it has indeed gone missing. does anyone know if they do refund is this something i'm going to have to ask American Express to help with? (purchase protection thru amex)
1 answer
Pet C.Pet Circle
Hi Southernfoodluva,
Firstly I am sorry that your order has not been delivered.
Once an investigation is completed, if your order is deemed missing the representative dealing with your case can process a refund there is no need to contact American Express. The refund will go directly back into the original method of payment.
I hope this helps clarify although if you would like me to look into the further please feel free to send an email to [email protected] Att: Rebecca along with the order number and I would be happy to take a look and contact you directly.
Valma D.asked
Could I have my 9kg of hypoallergic every 14 weeks not every 16weeks
1 answer
Pet C.Pet Circle
Hi Valma,
Thank you for getting in touch with us.
We are happy to help you change your auto-delivery schedule all you need to do is give us a call on 1300 608 003 or email us at [email protected]
Kind regards,
Lily.
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Glen R.Pet Circle
Hi, tojonwild,
Thanks so much for taking the time to write your review.... Read more
We are so delighted to hear that your purchases have exceeded your expectations. It is because of feedback like yours that we are able to select meaningful products that have positive effects on our furry friend's wellbeing. Everyone at Pet Circle was so proud to hear such wonderful comments! Kind Regards, Rebecca.