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Brianna
Brianna
  • 4 reviews
  • 1 like

Leaks. Dangerous.

published

Steriliser leaks. Tried posting a review on their website that states that they post any, negative and positive, but they don’t. It leaks and left water all over counter, so we’ve put it in a plastic container, which then fills up and get the electricals wet as the cord attaches underneath the steriliser, which makes it dangerous to use. The only good thing is that it fits tall bottles. Really wouldn’t recommend at all.



Incentivised Review No
Philips Personal Health
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Brianna
Brianna

It’s also damaging the expensive wooden counter top and I can’t afford to buy a different steriliser so have no choice. It’s all clean and put together. Just a bad product.

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ehmert
ehmertGreater Melbourne (Inner), VIC
  • 18 reviews
  • 3 likes

Good steriliser NOT made in China

published

I don't mean to be condescending but some of the other reviews sound dumb. Not sure if people read the instructions to not put your hand where steam comes out and to actually clean the bottles before use. Of course it's going to smell burnt if you leave milk residue on them before sterilisation! It sterlises, it doesn't clean.

In regard to the lime scale, a squeeze of lemon juice with hot warer works wonders. Lime scale is inevitable and easy to deal with if you have half a brain.

Good product so far after a month of daily use. I also like that is not made in PRC.

The instructions could use some simplification and integrated descriptions of how best to use with other Avent products that require sterilisation.



Purchased in April 2021.

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Anna B.
Anna B.Central Queensland, QLD
  • 4 reviews

Decent product for a decent price tag

published

This is a basic steriliser with one simple function of simply sterilise baby bottles and etc.

I didn't use Avent baby bottles but instead I'm a big fan Dr Brown bottles. With Dr Brown bottles, I can easily fit 6 bottles in the bottom tray with the green tubes in between the bottles. Six caps and teats on top tray.

Easy to understand how to use the product from the very first time. Fill the tray with water, stack it, press the button and walk away.

The reason I didn't give it 5 star rating is the tray where the water is filled up with leaves a white residue and it's hard to clean if you don't stay on top of it.

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Purchased in December 2020 at Albany Farmers Market for $110.

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chez
chezSouth East Queensland, QLD
  • 11 reviews
  • 5 likes

Warning/cautions

published

A big warning on using this product do not put your hand over top of lid while on at all, I have just received bad steam burns to my hand, as I was unaware that steam came out of a top vent I could not see this this is a very bad design fault, and they need to immediately recall these and put warning stickers on outside of machine near top not impressed I will also be contacting phillips

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chez
chez
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melvinderjeet s.
melvinderjeet s.Greater Melbourne (Inner), VIC

Steriliser that works well, however I have some reservations.

published

Steriliser works well and has a large capacity, have since stopped using it after I discovered that the grey hotplate is coated with Teflon (still turns brown pretty quick). Our replacement Minbie unit has a stainless steel hotplate instead; the choice is yours!

Purchased in April 2020 at Chemist Warehouse for $159.

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Kellie
KellieSouth East Queensland, QLD
  • 3 reviews
  • 2 likes

Did a descale and now all my bottles smell burnt

published

It states on the machine to regularly descale. I did this and then the next time I used it, all my bottles came out smelling burnt. I also had my Spectra breast pump parts in there and they are also now ruined. This will cost me a lot of money to replace. I really liked this steriliser until I followed the instructions and did a de scale.

Purchased in March 2020 at Baby Bunting for $169.

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Jyoti Pun
Jyoti Pun
  • 2 reviews

It has served me really well.

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I used the avent 3 in 1 electric steriliser after having my first child on Feb 2017 and I am still using the same one after my second child on 2022. The steriliser is working perfectly with never any issue. I sometime descale it using lemon juice and warm water and this cleans the steel part perfectly.
I have loved this steriliser so much that I have gifted it to a couple of good friends in their baby shower. And they say they have loved it too. Infact, after I am done using this steriliser, I intend to give it to another friend who is expecting a baby in 2020.
My experience with this steriliser has been nothing but great. I absolutely trust and recommend this product as I have had a good run with it.

Purchased in February 2017 at Chemist Warehouse.

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Dimitri
DimitriMetropolitan Adelaide, SA
  • 2 reviews

DO NOT BUY!!!!!!

published

I have never written a review as i do not usually have the time. Although this sterlizer is the worst product ever.
We received this as a gift and we need to descale literally every 2 days, last night 10/12/2019, upon filling the bottom tray with water i noticed a burning smell halfway through, the bottom tray smoked up, leaving our 4 brand new bottles stinking like smoke ( now unable to use ) and the tray was literally black on one side. Now we have to buy new bottles, a new sterlizer ( I cannot wait " up to a month " for a replacement ) I have no idea why the manufacturer's would take short cuts to make something so bad, possibly affecting my litle one's health if i use the same bottles, pathetic.

Purchased in May 2022 at Baby Bunting.

Incentivised Review No
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Kylee V.
Kylee V.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Cleaning steriliser

published

Using a white marker sponge will take off the yucky colour it leaves and stained element.
I clean mine with citric acid then during the cpl weeks I dont clean it I use the white sponge works like a treat .

Incentivised Review No
Philips Personal Health
Philips S.Philips Personal Health

Thanks for your review on here, Kylee - as well as the tip, we're sure that'll be helpful for some people on here as well!

Kind regards,
The Philips Australia Team

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KatyJ
KatyJBelconnen 2617, ACT
  • 2 reviews

Worked well for a short time then burnt.

published

We really liked this at first and took care to only use purified water in it to help prevent limescale build up. Soon (after a couple of weeks, maximum) it started giving off a burning smell and there was a brown burn mark on the plastic and burn marks on the metal despite us cleaning it. It's a shame because it is more streamlined and convenient than the microwave versions, but it is higher maintenance.

Purchased in July 2022 at Chemist Warehouse for $99.

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SJC
SJC
  • 8 reviews
  • 4 likes

It Gets The Job Done

published

I can easily fit in 7 bottles, which is helpful to not spend long periods of time in the kitchen. Unfortunately the element burnt? very quickly, although we followed all instructions. Also don’t like that even when turned off at the wall, if you knock the button when moving it, as soon as the PowerPoint is switched on, so too is the steamer, so keep an eye out for that!

Purchased in December 2018.

Incentivised Review No
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SJC
SJC

Yes I have tried as per tha manual, it won’t budge.

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Harvey Wilson
Harvey WilsonSouth East Queensland, QLD
  • 101 reviews
  • 84 likes

Sterilised once on the stove....this gave me my time back.

published

I sterilised bottles once by boiling them on the stove before i decided there has to be an easier way. I load 3-4 bottles, teats and lids into the steriliser and it is done and can be handled in about 20 minutes. It does the work when i have other things to do. I have sterilised Avent bottles as well as a Chicco bottle, which despite having a wider lid, it still fits no problem.

Only negative, it does build up limescale quickly.

Purchased in March 2022 at Baby Bunting for $104.

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Carly
CarlyGreater Melbourne (Outer), VIC

Do not waste your money!

published

Purchased this steriliser following a recommendation from a salesperson at our local Baby store. Following first use, the element burnt, leaving the bottles with a horrible burnt smell. I followed instructions to descale, it then burnt again on the second use and large pools of water began leaking from the device. I called customer service and was advised I need to descale more regularly and the leaking is due to warping on the plastic buckets, both of which are not considered faults. I was told there is nothing I can do. I have since thrown the device out and I wish I had done my research before purchasing such a faulty product

Purchased in January 2022 at Baby Bunting Physical store for $80.

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Patricia
PatriciaSydney, NSW

Kitchen constantly smells of burning even if I clean after each use

published

Have only used this product a few times as I’m mixed feeding . Using directions provided - I poured water into bottom compartment - switched on steriliser ect... bottom ( element) unit turns brown with each use. Even when I clean after every use. Bottles still smell burnt and Im not sure how safe they are to to use? If they smell burnt do they taste burnt to baby??? Expensive and not worth cost

Purchased in January 2022 for $200.

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Steam tray burns

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Bought this philips steriliser, which i had difficult times with it even though cleaning the tray and bottles thoroughly it still get the burns. Color is changed to brownish burn marks within 2 times of use. I bought it from toys r us. Can't go to the store as it has been closed forever. I am kind of in dilemma.

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Questions & Answers

Mish L.
Mish L.asked
3 in 1 Electric Steam Steriliser

Hi,

Does it matter that after I use the steriliser that the bottles are not fully dry ? Can I use the bottles, wet as they are straight to feeding my baby with breastmilk?

1 answer
Philips Personal Health
Philips S.Philips Personal Health

Hi Mish,

Thank you for reaching out. Since your model of sterilizer does not have a drying function, it is perfectly normal for the bottles to not be fully dry at the end of the cycle. It should also be no problem to fill the bottles with breastmilk while they are still a bit damp. Still, if you prefer to feed your little one with a dry bottle (understandable), we recommend letting them air dry for some time after the sterilization cycle.

For further questions, please feel free to contact our Consumer Care Team on 1800 251 400. They’ll be more than happy to help.

Kind regards,
The Philips Australia Team

Maheen
Maheenasked
3 in 1 Electric Steam Steriliser

Hi, I've been using sterlizer for 1 year or so...today all of sudden it stopped working..plug is working, ..plz help me.in this regard..

1 answer
Philips Personal Health
Philips S.Philips Personal Health

Hi Maheen, thank you for flagging this with us. Sorry to hear that your sterilizer has suddenly given up on you. In order to look into this further, please feel free to get in touch with us on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Fridays: 7:00 am - 7:00 pm EST. We will be happy to help. Hope to speak to you soon!

Kind regards,
The Philips Australia Team

Edrie
Edrieasked
3 in 1 Electric Steam Steriliser

I noticed that the water reservoir appears stained and rusty overtime. How can I remove them? If they cannot be cleared, is the sterilizer still safe to use?

1 answer
Philips Personal Health
Philips S.Philips Personal Health

Hi there Edrie. Thank you for contacting us here about this situation. Depending on the water type in your area, Limescale can appear on your appliance over time. Although it is not harmful as such, it is unsightly, hard to clean and can impair the operation of appliances or damage their components if allowed to build up. You should descale your appliance at least every 1-2 weeks to ensure that it continues to work effectively. You can follow this video here for more information: https://www.youtube.com/watch?v=H69ZwuODc2c. Alternatively, you can contact our colleagues directly using the following numbers here: 1300 363 391 from Monday - Friday: 09:00 am - 07:00 pm EST or 0800 658 224 from Monday - Friday: 09:00 am - 05:00 pm. They're happy to help.

Kind regards,
The Philips Australia Team

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Philips Avent 3 in 1 Electric Steam Steriliser

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Replaced byPhilips Avent 3 in 1 Electric Steam Steriliser SCF285/02
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