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Replacement Blade
I really like the beard trimmer except to empty the chamber of hair you have to remove the blade, i have never experienced anything more difficult it has tiny plastic clips which are not very strong & easily broken this is exactly what happened i had to buy a replacement 17.99 it is very frustrating & i think is a manufacturing fault, i can see this happening frequently & would not purchase again ... not very happy.
Purchased in December 2021.
1 comment
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Brad S.Sydney, NSW
I got sucked in to the vacuum gimmick
I bought this product around two years ago for a significant price so it wasnt something I was just going to throw out and replace (though it has been tempting). I work in product design, so I really should have gone with my gut when I was sceptical that the vacuum feature would work as advertised...its a joke. It collects some of the hair, but not enough that it has reduced clean up after use, in fact I now have an added job of cleaning the vaccuum chamber. So putting the gimmick aside, I agree with some of the other comments on the lack of...Read more
a close shave under ones nose. The tiny clips on the trimmer head are simply poorly designed. I can see how they could easily snap if not careful, but my problem is that they are not engaging enough to hold the head on - so it continues to come off while I am trimming. I came from a cheap Remington hoping this would be an upgrade, but it has been a major let down (apart from the charger being very nicely designed). Im not looking for any help from Phillips. I wont be buying another Phillips as my next trimmer and thought I would share the feedback. While Im annoyed that I need to buy a new trimmer, there is also a sense of joy that I wont be using my old one again!
Purchased in December 2021.
1 comment
Philips S.Philips
Hello Brad,
Thanks for taking your time to share this elaborate review here. We're sorry to hear that your experience with the beard trimmer is far from what you were expecting. We can only imagine how vexing this might be for you. ... Read more
Please know that if you still prefer to discuss this with one of our colleagues, you can contact us whenever you want. You can reach out to our team on 1300 363 391 (AU) or 0800 658 224 (NZ) for assistance. Our colleagues will be able to help you further. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
CrossripSydney, NSW
- 42 reviews
- 1 like
- Beardtrimmer BT7201/15
- Verified purchase
Great beard trimmer
Once figuring out how to put the plastic comb on top of the cutter, which wasn't an easy task, I found the beard trimmer easy to use. The vacuum definitely captures some of the hair, maybe not up to 90% like Philips claims but there is definitely less hair in the basin and sucked into the container. The comb is great, it covers both sides of the cutter, so its pretty hard to stuff up and hack your beard. The dial which adjusts the comb height works well.
I would recommend this product although be patient in fitting the plastic comb the first time and once you get the knack its easy.
1 comment
Philips S.Philips
Thanks for the review once again, Mountainbiker73. :)
Kind regards,
The Philips Australia Team
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Philips S.Philips
Hi Mike, thank you for sharing your honest feedback. We're sorry to hear that you've had an unpleasant experience with your Philips beard trimmer and we understand your frustration. Please know that m... Read more
y colleagues and i are happy to discuss this, and any additional questions you may have. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). You can also reach us on 1300 363 391 (AU) or on 0800 658 224 (NZ)