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Philips Viva Food Processor HR7761/00 (White) Questions & Answers (page 2 of 3)
46 questions from our users
Will it work with meat? I want to puree port to pork paste. And make a smoothie from frozen fruit or with small ice, is it possible?
Hi Mia,
It's only a 750 Watt processor. You might be able to get around doing really really small batch of pork paste, but still might not be as fine / smooth as you want it. You might even have t...
Read moreo run it longer. Same is the case with smoothie. I never had any issues, but you do need to chop the fruits vegetables a bit smaller then average and run the machine a bit longer. Remember it is a lot narrower at he bottom where blade sits.
Hi Mia,
If you would like to use the food processor with frozen fruits or ice, please only use the blending jar attachment. If you use the main processing bowl with chopping knife, frozen fruits or...
Read more ice might blunt the blades. Furthermore we recommend to start processing food with reduces amounts. You can add more during the process.
To @ Andy
Thank you very much for your detailed review, Andy. It seems the Philips Support Team in your place is helpful.
Unfortunately, in the country that I'm living right now, there are only a f...
Will a hr 7761 chopper bowl fit my hr7626?
Sorry Dave, I don't know, but hopefully Philips will answer your question.
Hi Dave, that's a good question.
We did the research, but we've had to conclude this isn't possible unfortunately. It's definitely a HR7761 exclusive accessory. ...
Read more Kind regards, The Philips Australia Team
Cant get the blender to work. Set the jug up with some water to try plugged into a power piont which otherwise was working but nothing is turning or working why ?
Hi Janice,
This appliance is equipped with a built-in safety lock. You can only switch on the appliance after you correctly assemble the parts on the motor unit. Are you sure you assembled the par...
Read morets the right way as is described in the user manual: http://philips.to/2miSqQW?Make sure with the blender and other attachments that when you put it on to the motor unit you turn it clockwise until it clicks into locked position.
Please show me clearly how the mini blender fits on & works? What is the blending jar for the hr7761 model?
Mini blender (jar) is to be used for grinding, I use is to process meat into a fine past so its easy for my baby to eat protein. I have use this to grind rock salt and it worked well though my husband...
Read more says not to use it too much on hard textures due to the blades wearing out. To attached the jar to the processor you need to twist the mini blade off the jug and twist down it onto the jar (little arrows give you direction), you may have to force this as its a tight fit due to the black rubber. Once this has been completed turn it upside down and twist,click on to processor. You should be able to turn blender on and process food. I hope this was clear and helpful.As Janice above says you screw off the blades from the blender and put on mini grinder. Screwing off and on are done in the opposite direction to normal. So you put the nuts etc in the grinder then sc...
Read morerew the blades on. You then turn the grinder upside down and click it on to the motor.Hey Janice,
Please have a look in the manual over here: http://philips.to/2miSqQW. In figure 6 and 7 you'll find the steps about how to assemble the mini chopper and blender jar. If that doesn't he...
Read morelp you out, and if you're located in Australia, please call 1300 363 391 to get in touch with our product specialists. They might be able to assist you further with this. :)
Any juicing attachments? guessing i need to buy a juicer but just checking.
Only a blender no juicer.
Hi there!
Our HR7761 has the following accessories included: ...
Read more Blade unit S-blade Coarse shredding tool Coarse slicing tool Emulsifying tool Fine shredding tool Fine slicing tool Granulating tool Jar Julienne tool Kneading tool Mill We hope this helps, but if you have additional questions, please contact us at 1300 363 391. Kind regards, The Philips Australia Team
Can I whip cream, if so which accessory? Thanks
Yes you can, its the big round purple disc that has waves across it, & goes in the large processor bowl
Thanks
Hi Harriet,
You can whip cream using the emulsifying disc. Make sure you set the speed setting to Speed 1. Whip cream for approximately one minute and check if it has already formed peaks. Then you...
Read more know the cream is whipped correctly. If not, continue for a few more seconds and check regularly.
Hello
I want to know how could I crush some biscuits? Should I use the food processor, the crusher or the blender?
Thank you.
Hi Christine,
Thanks for asking your questions here. We hope you like your food processor. You can use this device to crush biscuits. We would recommend to use the mini chopper for this. ...
Read more Kind regards, The Philips Australia team
The mini chopper blades are jammed. I need O ring blender knife HR7761 in Bexley, New South Wales, 2207, Australia. What's the price for O RING BLENDER KNIFE HR7761 and how would I get it?
Sorry, I can't help you- you will need to get in touch with the customer services section of Phillips.
I am only a customer too.
Good luck, hope they can help.
Thank you for your question, Sumangal. It is unfortunate to hear about the defect of the mini chopper. We would recommend calling our spare parts department about this to locate the mini chopper you'r...
Read moree looking for. They'll most likely also be able to inform you about the recommended retail price. Please call us on: 1300 363 391. We hope that you’ll be able to use your blender to the fullest again soon.
Our hr7761 blender o ring knife has perished and it's just out of warranty - so the blender is rendered useless on an otherwise fantastic blender/food processor unit - is there anywhere I can get a replacement blender o ring knife for the HR7761? I'd love to continue using it.
Hi Ronniebear, thank you for your question. We understand that seeing as to how postive your experiences are regarding the blender, you'd want to fix this as soon as possible. We would recommend getti...
Read moreng in touch with our customer care by telephone. If you are based in Australia you can connect to our 'spare parts' team immediately on this number: 1300 363 391 And if you are based in New Zealand on: 0800 658 224. Kind regards, The Philips Australia Team
Hi! I'm trying to use the food processor for the first time but it won't start. When it's plugged in and the knob is turned on, there's no sound or movement. I've tried using different electrical outlets, same results. Works fine for other appliances, not for this one.
In my experience, Maybe the lid wasn't locked well with the bowl or the bowl wasn't locked with the main machine. You would need to double check or refit the parts. Hope it is working.
Hi there,
Thank you for reaching out to us. It could be the case that the parts aren't fitted correctly to the machine. Before you use or assemble any of the accessories, please make sure that you ...
Read moreassemble according to figure 2 to 7, as in the following link: https://www.p4c.philips.com/files/h/hr7761_00/hr7761_00_qsg_aen.pdf. If this doesn't help you out and if you're based in Australia, please call 1300 363 391 to get in touch with our team of specialists. They might be able to help.
I cannot remove the bowl it seems to be permanently locked?
Yes，it couldn't be removed untill the handle was broken，it was rocked out of the clicks.
Hey Helen, thank you for your query and how odd that your bowl seems to be locked. Please be advised to attach the bowl according to the steps in the manual, which you can find via this link: http://w...
Read moreww.p4c.philips.com/cgi-bin/cpindex.pl?ctn=HR7761/00&dct=QAD&faqview=1&mid=Link_FAQs&refnr=0063334&scy=DK&slg=AEN&view=aa12_view_partial.html. For now, we advise you to contact our Consumer Care Team to help you sort this problem out. If you are in Australia, please call 1300 363 391. Kind regards, The Philips Australia Team
Hi, could you tell me if the grinder is capable of making flour from both nuts and seeds?
No. I wouldnt think so
Thanks Tanya, I'll keep looking!
I use it to make 'meal' from my nuts. I have made my own almond meal and hazelnut meal etc. It is not quite as fine as store-bought stuff, but it churns through the nuts no problems for me.
Hi! my brand new Philip 7761/00 food processor won't start on the first use. What is the problem?
thank you
Hi, I am sorry to hear that. I only wrote a review for Product Review about my Philips Food Processor. I am NOT a Philips representative. You have to contact Philips if you have any problems. Good luck.
Hello there,
What a shame to hear you haven't been able to enjoy your food processor yet. Let's take a look at the problem. When it's plugged in and you turn on the knob, does it make any sound or movements? ...
Read more Please let us know. Kind regards, Philips Social Care
Hi! I'm thinking about getting this food processor, I make a lot of bliss balls and similar with dates, will it be able to blend up dates to make them paste like?
I have made nut and date paste in the processor and it worked fine - its a good price for what you get, so I would give it a go.
I am sorry but I am not a Philips representative. I just did a review about the food processor. It is best if you direct your questions to Philips. I am not big into baking and cooking so I could n...
Read moreot tell you. I have found the food processor excellent for the things I use it for. Good luck with the bliss balls.Hi Rebeccaa.92, the blender of the HR7761 is not capable to process dates to make paste like. However, you can use the mill accessory instead.
Hi, I am considering purchasing this product. Will it grind ice cubes as well? Can I whisk cream with it? what about eggs, can eggs be beaten? Thanks for your reply!!
Hi there.
Good questions! ...
Read more- Yes, but please only use the blending jar attachment to crush ice. - Yes, for cream we would advise: Make sure you set the speed setting to Speed 1. Whip cream for approximately one minute and check if has already formed peaks. If not, continue for a few more seconds and check regularly. - Yes, for eggs we would also advise speed 1. Good luck!Sorry about the late answer. We have been very busy with a renovation, funeral etc. I am pleased that Philips has answered your questions. I have not used it for ice because I was under the underst...
Read moreanding that it could not be done but as you heard the Philips processor will do it. It is absolutely worthwhile to buy it. It is easy to clean and that is always a big plus and it is not expensive. Good luck! :-)
Can I use the HR7778 for wet grinding Indian masalas?
I would say no. i've never used it for Indian cooking.
probably, cant see why not... keep in on long enough you would have powder, so using bursts and not overdoing it if you like me like a little texture
Hello, thanks for asking. Could you please send us the following information to: [email protected]
Complete Name: ...
Read more Phone #: Address: Model #: Serial #: Date of Purchase: Point of Purchase: This way our local product experts can look into this. We would like to hear from you.
Can this product easily crush ice?
It does, but please only use the blending jar attachment to crush ice. We advise you do not use the main processing bowl with chopping knife, because it may blunt the blades.
Kind regards,
The Philips Australia Team
We have just purchased the hr7761. Just wondering if there should have been any other booklet/instructions included. All we have is the user manual which gives good instructions however the actual attachments are only shown as pictures and we are having trouble identifying which is which. I also thought there would have been some recipes included. Any assistance is greatly appreciated. Lyn
Hi Lyn,
No it did not come with one. Another terrible flaw with this product!
Dear Lyn, The Philips HR7761/00 Food Processor includes a quick user guide and the user manual which are available on our website http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HR7761/00&slg...
Read more=EN&scy=AU Also on our website you can find frequently asked questions and receipts http://www.philips.com.au/e/kitchen/recipe.html to get the most out of the Philips Food Processor.
Does the Phillips HR 7761-30 have a julienne disc for thin strips of veggies? Someone advised me to not go for less than 800W, is 750W strong enough? Thanks.
after a few times washing the blender philips cup in my dishwasher the attachment of the blender cup broke. any chance to buy the blender cup as a replacement part?
thank you
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