Philips Viva Collection Air Fryer HD9220/50 Questions & Answers

I'd just cook them a little longer. Could be the water content in the potatoes, or who knows what else? I do mine about twenty minutes. Open the drawer and shake a couple of times more as well. That let's out some of the moisture content that's built up within the drawer and basket that prevents things from browning as well.

That's really strange - I've never had anything stick together in my airfryer except homemade unsoaked potato crisps when I've just dumped all the slices in and haven't shake the basket enough times. Are these homemade chips or frozen chips? If they are homemade chips, 200 deg C is too high. The Philips Airfryer cookbook recommends soaking the cut chips in water for 30 minutes, then draining, drying, coating in a little oil, and cooking at 180 deg C.
If it's frozen chips, then 200 deg C sounds okay. Are you cooking them from frozen and giving the basket a shake a couple of times during cooking?

I just cut up and dry the Potatoes & Pumpkin with a towel, place them in a wide shallow dish and add a little Olive Oil not much, as it seems to cover over the potatoes easily using my hands, I use Roast Vegetable Sprinkle, then put them is the Air fryer then cook for about 15 minutes, or more turning them over at half time using 2 desert spoons ..I just clean out the base later with a paper towel. & brush clean the strainer. Left overs wrapped in Puff pastry is so quick to cook . A Tomato cut in half, heated in the microwave for less than a minute goes well with the chips .

Thanks for getting back to me, the part I am enquiring about is the Grill Pan Accessory for Viva Collection Airfryer, part number 882991020010. It says on your website it is specifically compatible with the HD9220/ 20 but does not mention other HD9220 models. As it does not appear to be available anywhere in store, I would need to order it directly from Phillips and have it posted out, and would therefore like to know if it fits before ordering. It seems likely that it would, if the digits after the slash refer only to colour, but would like confirmation before ordering ( i.e. get someone at Phillips to try it in a HD9220/ 50 model (white) for me and confirm it fits!). Oherwise I will have to pay 2 lots of postage if I order it, it doesn't fit and has to be returned.

Correct there is no switch off button on the unit.
I generally switch off from the plug socket when
required.
Tks

You can open it while it cooking, no off switch needed.

You can open it while cooking no need to turn it off

Yes, I would forcefully turn the timer back to zero if required. Hope it help.

There is no off switch as such. I would not force the timer switch back to zero as it might cause excessive wear on the timer.
Just turn it off at the wall switch & let the timer just run down normally.
Hope this helps.
Regards.

Thank you! :)

I have not done fresh tempura. However i have done lot of tandoori and similar types of chicken with heavy marinated and they come well. I have seen some YouTube videos on tempura fish so check them out. As this unit is not doing actual frying i do not think it would come the same way but because u have full control during cooking compared to oven or frying you may find a method to get an acceptable outcome.

I've just been looking at the recipes on the official Airfryer app and there is actually a recipe on there for tempura prawns from scratch. Naturally I wouldn't expect it to taste like deep- fried tempura but it looks interesting.

Zulan, I also had this problem and returned it for refund inside 12 mth replacement warranty. I took a refund under Australian statutory right that the item has to do what it purports to do and I thought mine was a lemon as I could not find mention of smoking issues.

Re the Phillips response here, I had much less oil in the reserve pan than I saw being poured off in video /TV demonstrations. I followed recommended cooking times and only added recommended amount of oil to try chips. Chops and drumsticks were added without additional oil.

With respect to the 1st cleaning hint provided by Phillips: this should be in the manual and secondly it is a very fiddly solution.
Re the 2nd link info: "To prevent white smoke, please pay attention to the following:

Do not prepare extremely fatty foods such as sausages or other fatty meats." Huh ?
This also should be in the manual and promo media, so users can make informed choice about its suitability for their uses.

Mine didn't come with the baking dish but I bought it separately. I think you should check with Harvey Norman, it sounds like yours should have had one. I also bought the skewer thing which is great.