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See the Best Cruises in 2022 as rated by Australians on ieatwords.com.au.
Haychee BeeCentral coast nsw
- Verified customer
Did not realise how good it was
My first cruise was dawn princess in 2011 to fiji, there was a sale, free balcony upgrade. Talk about spoilt, i could not wait to go again. I have since been on carnival from Singapore and to Tasmania on p&o, neither of which i would do again. My next is on princess from Alkaska in September and although i can't afford a balcony this time (so sad, i loved sitting on my balcony, just me and the ocean, so very cool) i can't wait, looking forward to restaurant food 3 times a day and the cabin crew most. Oh and decent entertainment.
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mj5Greater Melbourne (Metropolitan), VIC
- 12 reviews
- 2 likes
Cruise you do not want to take again.
I began making initial questions direct with Princess line about where and when the cruise was to leave, prices and as this was our 2nd cruise, would we get upgrade to a window cabin, Of course!!!!, But when we boarded told the cruise was full so no upgrade. The cruise line had not organised games for us during sea time, I hade day organised excursions where we stopped, if not you just stayed aboard, and entertained yourself, the first cruise there was staff organising Bocce or card games, this time nothing, the dining was good on the second d...Read more
ay, but then as the menu became boring I asked for fresh fruit for my meal, the head waiter brought out a disgusting plate set out ??? from the 4th day till 13 day it was hell, there was an outbreak of Gastro which lasted the 9 days left, when I asked for a apology it was given via the Princess line for the worst Cruise ever, so cruisers beware do your homework before saying or giving a deposit either to the line or travel agent. Do your own research cheap is not always Good in the long run. And get a reference that your trip will make all stops that it is supposed to make, or you will not be a Happy Cruiser as we had hoped we would be 2nd time round.
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what a mistake!
We were also on its last cruise may 14th and no we were also unaware that it was the last cruise. would not do it again, the ship was certainly very run down nothing had obviously been fixed for a long time and anything that did go wrong was ignored by the ship, they did not want to know. God the smells!!! it was like a smokey-sewerage smell the whole voyage and you could not get the smoke out of the cabins. So bad one night it set off our cabin smoke alarm at 2 am!!! and no appologies. ( Not just our cabin I am aware that it happened to quite ...Read more
a few cabins on decks 8 ad 9) the beings in charge said they could not smell a thing yet all the passengers were complaining and choking!!. no shops, an empty casino and not to mention that they ran out of everything and replaced nothing, The specialty dining room Steakhouse was just a badly partitioned part of the buffet and had filthy table cloths and shocking service, you really did not want to be there. Tours were a joke, one we were on silver 20 - james Bond Island, the boat broke down twice, the boat skipper drank Beer the whole 2 1/2 hours we were aboard, whilst in full view of all the passengers and the tour guide - who seemed oblivious that this was not ok behaviour!!! a tyre with a rope attached swung in and hit an elderly passenger on the arm/shoulder near the front of the boat ( no interest from tour guide at this just a laugh!! - her english was almost non existent except for trying to take us shopping which was NOT part of our tour) and instead of our buffet lunch they threw us a warm 1/3 of a subway and warm diet pepsi that had been on the bus for hours and was inedible!! what did princess do?? they gave us a $10 refund for the lunch what a joke. entertainment was a joke - yes it looked like they had gotten everyone out of a retirement home, pathetic Cabin steward was very good though very apologetic, but could do nothing, and the onboard food that they did not run out of was ok too. ( though no room service not even at 9pm all we could have were rolls and butter!!!!) every one should have had a decent refund. the cruise was appalling, will stick to Royal Carribean in the futureSimilar opinion? Write a review on ieatwords.com.au!
Johannanorth lakes
Last cruise!!!!
What to say about my Dawn Princess Cruise. Not what I exspexted. . I been on this ship before. Nobody told me,this is the last one.. Boring and more boring. The duty free shops were closed 5 days before we arrived in Singapore. All the promises in the the booklets ??? My bed was terrible, No certain wine on my birthday,.rum sold out also no icecream for some days.Last 2 days no face washers. A lot off people are not happy . Some refund will be welcome .Otherwise my next cruise will be with a different cruise like Royal Carebean.
The service in the diningroom was excellent. Tops!!!
Cruise 14 May Perth to Singapore 2017
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WallyPerth
I was totally disappointed.
My wife and myself went on a 42 day voyage from Sydney to Japan and return.The ship tarted to run out of Australian beer,Vegemite and certain scotches.This was our 4th cruise with Princess and certainly the last.The entertainment was totally substandard.They must have hired some of the acts from a retirement home.On one night we had a chap doing shadows with his hands and then another time a bloke making animals with balloons.I think they may have mistaken us for a kindergarten.The food I found ordinary,nothing special like on our previous cruises.On top of that we had water leeks in some suites,toilet problems and hot water failures.Princess need to lift their game or they will lose more customers.
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TrishGold Coast
Well done.
The dining room staff were excellent. Always made us very welcome. Were informative and charming and made our dining experience great fun. Laura Rodriquez and Wasan Siriviseth were excellent. Thank you so much.
Goodbye Dawn Princess we look forward to another Princess Ship.
Trish
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Only if you're retired both mentally and physically.
We went on a sight-seeing tour in Auckland. In pouring rain, where the bus leaked and nothing could be seen because of the extremely heavy rain and the driver's mike was faulty. He dropped us outside the main Museum - in the same pouring rain at a door that wouldn't open even when thumped upon.
When I mentioned all this to the on-board tourism office, the person was completely uninterested and said they'd check. When I mentioned we were being asked to pay for what we did NOT receive, then she looked absolutely baffled. This is grounds fo...Read more
r legal action in Australia. After being told nothing, we re-checked the next day and were told "there will be a credit of $10 off your account. That's the decision". Not helpful, not interested. There was a Mongolian night in the buffet - that wasn't anywhere near the barbecue + spicy sauces of real Mongolian food. I think what we got tasted like Chinese Cantonese. No challenging and informative lectures for the at-sea days (too long) - like on NZ history or exploration of the regions in the 19th century.Similar opinion? Write a review on ieatwords.com.au!
Never Again...
My partner & I left for New Zealand from Sydney on the 3-3-17 returning 16-3-17 with Dawn Princess after the 6th day we both came down with flu symptoms,after going to the Medical Centre on board he was diagnosed with Influenza so was quarantined (I on the other hand had the flu injection last year & think it stopped it becoming fully blown influenza), after my partner had trouble breathing & being put onto a nebuliser type machine the next day (Medical Centre total of $710- not to mention numerous visits to the shop for cough mixture & head ...Read more
ache medication) the amount of people with coughs was incredible..Personally I think Princess Cruises really have to look at the way they sterilize their rooms as from reading these comments it is an ongoing problem,How do they clean the curtains sterilize the pillows as these objects are in the room where an infected person is coughing & sneezing as we all know when we leave the cleaning staff have not much time to get the rooms ready for the next lot moving in ...How on earth do they get away with coming into port with sick people on board & then letting them go out into the public (airports, train stations, taxi's, buses etc) to spread it,where are the health authorities?Similar opinion? Write a review on ieatwords.com.au!
Cancelling with them for an unexpected pregnancy was so stressful and awful.
My husband and myself were really looking forward to our New Zealand cruise but couldn't go because we found out we were unexpectedly pregnant. I thought that a doctor's certificate saying I was ok to sail would be fine but Princess Cruises absolutely refused to take me after being 24 weeks. I wanted to be as honest as possible so I told them my due date. Due to the fact that I was going to be 24 weeks pregnant before the cruise finished they refused to take me and did the 3 following. 1. Refused to discuss the cancellation with us as we had bo...Read more
oked through an agent. 2. Refused to change the dates so we could go sailing after birth. 3. Took over $2500 as a cancellation fee. They really stamped all over the little guy and were a corporate money grubbing business who clearly doesn't care about the average Australian. We were devastated.Similar opinion? Write a review on ieatwords.com.au!
jetsetterSydney Surrounds, NSW
- 22 reviews
- 7 likes
Princess Doesn't Care About Passengers' Health
We were on the Dawn's Hawaiian cruise late last year when about 80% of the passengers caught a pneumonia/bronchitis virus even resulting in some deaths. Princess seemed to be able to cover this up. Since coming home we have heard of 2 bouts of gastro on Princess ships and now Hepatitis E on another of their ships. Princess Cruises used to be top notch but not anymore. Princess has really slipped!!! Maybe it is time the health department went through all their ships. My cruise for the end of this year has now been cancelled. "Come Back New" should be "Hope To Come Back Alive".
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Mary Bellettegold coast
- 2 reviews
- 1 like
shame...shame... shame
Just had lunch with a male wearing a princess Cruise t shirt.. Not long home, he purchased his shirt on board. The artwork depicts a large map of Australia with Tasmania missing !!!! How is this possible. You visit Hobart I bet but you leave her off the map...this is unforgivable and I find it incomprehensible.....shame
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kaye D
- 3 reviews
- 1 like
fantastic
This was my first cruise and I loved every minute of it. The cabin was my only glitch as four of us over 60 shared. We had specified no bunks, but that's what we got. I think it's more the booking centre's fault though. I would think anyone who could find fault with the experience has a problem. The Dawn has set the bar very high. I will be cruising again as the entertainment never ended. Food exceptional. Drink package only way to go. But mainly the staff. absolutely brilliant and friendly, a credit to the Princess group.
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RobynUmina Beach
- 2 reviews
- 3 likes
- Verified customer
Sick with Gastroenteritis
This review is belated as it has taken me some time to regain my health.
I embarked at Freemantle on 10 Sept. on a cruise that was to be around the top end returning to Sydney on 27 Sept. I thoroughly enjoyed the first few days, had a wonderful time, but then late on day 4 I got gastroenteritis.
I had been vigilant about hand sanitising & always used the hand sanitisers when entering the eating/dining areas, but I noticed after a couple of days when I was lining up quite a few people entering Horizons buffet area were not using the hand s...Read more
anitisers. I didn't see a staff member at the entrance to Horizons after the first couple of days. I always went to lunch at around 12 - 12.30, so I wasn't there at the end of the eating times. Also I never used the public toilets. For the next 3 days I was confined to my cabin. The medical staff were very kind but I progressively got a lot worse. When the ship arrived in Darwin, I was ambulanced off to hospital, where I eventually flew back to Sydney. I have never felt so ill with gastroenteritis. It was my first cruise & I'd been looking forward to it for months. Unfortunately, it will my last. Princess Cruises have a duty of care to passengers to have a staff member at the entrance to the buffet always to ensure that everybody entering hand sanitises. Of course this wouldn't totally stop the flu or gastro spreading but it would help.Similar opinion? Write a review on ieatwords.com.au!
Still coughingSydney
Still sick after 35 day cruise in October
I have recently found this review site and was surprised to see the number of passengers who had the same experience as my husband and I. Firstly I need to say that we are still recovering from the viral infection we both caught on this cruise ship. As recently as Monday I was diagnosed with post viral vertigo, a very nasty illness that causes the sufferer to keep falling down. We have been on numerous cruises, including 2 world cruises, and have NEVER been sick like we were on Dawn Princess and continue to be now we are home. While on board i...Read more
t appeared as if nothing was done to stop the spread of the sickness and just as you began to recover it would hit you again. We avoided the Princess Theatre due to the concentration of coughing individuals, many of whom failed to cover their mouths. We noted on several occasions in the coffee shop on the 5th floor, one particular woman who would cough and hack until she managed to cough up some mucus into her tissue. She would look at it, fold the tissue and place it between her breasts. The area around her would clear immediately. Then some poor passenger, who had not experienced the coughing, would come and sit next to her. I asked the wait staff if anything could be done, all I received was a quick shake of the head, obviously it could jeopardise his/her job. In the Horizon Court we found ourselves sitting next to passengers who in one case had been diagnosed with pneumonia on the day before. Our question is why Princess failed to confine these people to their cabins? Why the sick people were not supplied with face masks to halt the spread of the virus? Why there was no system in which the staff could report a coughing and obviously sick passenger to the medical centre and a nurse or someone suitably qualified, come to observe the passenger and take the necessary action to protect the other passengers? The wait staff would then remain anonymous and their job would not be put in jeopardy. It was Princess' failure to attempt to halt this outbreak that most disappointed us. We always bring our own medication, but antibiotics had no affect and because the spread of the sickness was not halted, our cruise experience was ruined and we continue to suffer from the illness and medical costs involved.Similar opinion? Write a review on ieatwords.com.au!
Not happy.
Just got back from a 35 Day Hawaii cruise this is the second time on the same ship Dawn Princess that we have had a lung infection we have never ever been so sick the ship needs to be completely fumigated everybody on their were coughing even the dining room staff. We also did a World cruise 2015 same thing only we had the gastric flu. We are still sick and don't seem to be getting better. As for the surveys you send no one listens S the same complaints such as smoking under the deck eatery still happens Princess Cruises needs to apologise to everyone who was sick ( whole ship)
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Come Back New
Hang your head in shame Princess Cruises, the sickness of board was evident prior to pick up in Sydney in late September for the 35 night Hawaii cruise. We boarded in Sydney and within 7 days we're as sick as I have ever felt. After 10 days home still have the horse cough and stuffy nose following 3 trips to the doctor and on my 3rd lot of antibiotics. This was our fifth cruise for my wife and I, four with Princess, first time on Princess Dawn and we where very disappointed that we shelved out roughly $20K for the experience that could and sho...Read more
uld have been very different. Princess were not vigulant in the sanitation of the ship prior to loading, our balcony room was tired and not cleaned to the standard that is acceptable, light switches were filthy walls dirty that had simply not been wiped over in some time, my wife and I spent a lot of time in our room because we where coughing uncontrollable Pity the poor people that moved into our cabin on 1.11.16 the germs are still there. Overview Doctors visit and drugs over priced, basis cold and flue medication not available in shop Rooms not properly sanitized, Television programs are lame & scheduling of movies times not considerate of guests, Food quality was not as varied as past cruises and entertainment very average. Shore excursions booked through Ship double priced to what can be purchased on land, photo graphic people in your face at every opportunity. My Wife and I have been strong supporters of cruising and promoting the Princess ships to others, Unfortunately I believe that this experience on the Princess Dawn will be our last, COME BACK NEW is their catch phase, LUCKY TO GET BACK more like it.Similar opinion? Write a review on ieatwords.com.au!
Cruise from Hell
Have just finished cruise on dawn princess around Hawaiian islands my husband and myself became very sick with chest infection,our medical bills totalled over $3,280.00 medical staff were run off their feet with the amount of sick passengers on board,Almost all the ship were ill with this terrible lung infection.This ship is tired and very run down,we couldn't get up the side of our bed no room had to climb in the bottom and crawl up, the rooms are very small compared to other ships we have sailed on .p&o don't touch this ship.I have cancelled ...Read more
my cruise that I had booked when it becomes Pacific Explorer.Will never sail on dawn princess again.Have sailed with princess before on another ship and it was lovely.Thiswas so disappointing total waste of money,and not even an apology from princess cruises!Similar opinion? Write a review on ieatwords.com.au!
DickoGippsland, VIC
- 4 reviews
Bronchitis and chest infecctions
Looked at previous reviews and saw very very similar report from October 2015. Our cruise was the whole of October 2016, and we had exactly the same problems. A huge amount of people coughing and with chest complaints, ( doctors stated viral bronchitis ) . A lot of people sick. No panadol on board, cough mixture at exorbitant prices. Something is sadly wrong here. It doesn't matter how good everything else is on the cruise as in entertainment and food, if you are not feeling well then it totally spoils the occasion. Would have to think very ...Read more
hard about cruising again. I have heard the term " floating Petrie jars " used for cruise liners, maybe that term is not far from the mark. No acknowledgement from any officials on the cruise about this health issue. Disappointing.Similar opinion? Write a review on ieatwords.com.au!
Nina MarySydney
Illness-ridden Ship
We have also just returned from the 37 day South Pacific cruise on the Dawn Princess. The amount of illness on board was staggering. Some passengers were sick the entire cruise. It was disgusting with people coughing everywhere. Apparently the respiratory virus was present on the ship during the previous cruise, so passengers embarking in Brisbane and Sydney walked straight into an already established incubator. I'd say that at least 80% of the 2,300 passengers became ill during the cruise, with many developing bronchitis and pneumonia. The ...Read more
medical centre was in overdrive and would have made a squillion in consultation fees and prescriptions. My husband and I both became ill towards the end of the cruise. He was diagnosed with pneumonia by our local doctor the day we arrived back. We are both still very unwell. Princess Cruises must take responsibility for this. All passengers should be medically screened before embarkation in order to avoid a repeat of this disease-ridden cruise.Similar opinion? Write a review on ieatwords.com.au!
LolaBrisbane
Bronchial virus spoiled a wonderful cruise
We have returned on 1st of November,2016 after a 37 day cruise to the Hiwiian Islands. There was a very unpleasant chest virus on the ship. The word was that it got on the ship at Fremantle. However we boarded in Brisbane and had a couple of weeks befor getting bronchitis. I have been on many ships but have not seen this amount of sickness. I brought my own antibiotics, which helped a great deal, but it didn't cure it and will be visiting my own GP to day. Some people left the ship and flew home with lung problems. we saw an ambulance pul...Read more
l up and a women was taken off ship with oxygen in tow. We felt sorry for her husband standing there, with baggage in a French speaking country and he would have to find his own way from there. Would love to know if the virus could have been contained? Thank goodness the noire visus didn't break out as well. No problems with staff who all did their best to help people to enjoy what could have been a holiday of a lifetime. LolaSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Cazzaasked
We have just booked our cruise from Fremantle to Singapore on May 14th. Are meals included in our ticket please?
2 answers
Yes...all meals are included, of some description, such as the Free Dining Rooms, Buffet, plus on some ships if there is a Hamburger bar, Pizza bar, Ice cream bar, these are also free. The "Specialty Dining " venues eg. Asian, French and up-market you will pay a cover charge, which sometimes can be quite expensive. Log onto your ships web site and you will get all your answers there. We ate quite well on our voyage although there were occasions where food was not as hot as one would like, and putting up with some very rude passengers, but this was probably the fault of staff on our ship. Don't let it stop you. I am sure you will enjoy yourselves and eat well.
Yes all meals included. Breakfast, morning tea, lunch, afternoon tea, dinner, supper and anything you can fit in between.
Danv80asked
We have booked a 14 day cruise from Syd to newzealand on the Dawn and have missed out on booking excursions online how quick to they usually fill up? Should we book ASAP as soon as we get on board?
2 answers
Hello, yes, to avoid the very long lines, book as soon as you can at the desk.
Hi Danv80.
Save ypur money & book your on shore excursions when you get on shore.
You will find better & less expensive tours on shore. Alsi they are less commercial & money grubbing than the ones in board. We did not find any problems with getting a tour anywhere in NZ when we went ashore. And like I said, more informal, more time to spend where you want & only half the price or less.
Heres a tip. Give your guide a $10.00 AUD tip & you will get over rhe top service.
Hope this helps.
GeoffnJanasked
we are going on princess dawn from Bris to Freemantle, any tips would be great, also wondering if the drink pachage is worth it at $73 per day, because 6 or 7days we will be in port
4 answers
Hi Guys stay away from the drink package. Unless you want to drink a doxen bottles of beer a day each. You both have to ve a card. One cant buy for the other so to speak. it is a rip off. My wife & I purchased the non alcoholic cards at $80.00 each. This only provided us with the soda fountain drinks. Cordial & water. Pay as you go if you are not big drinkers. It really is a floating trailer park. Dont get suckrd into buying "extras" & if you do shore tours, book them on shore & save 100% of cost.
Enjoy if you can.
Hi, I would not bother- same with the coffee card, the coffee was so bad that we hardly used the coffee card and stuck with instant coffee. cocktails were between 8 and 11 dollars, beers were about the same as pub prices, so not overly inflated.
Hi have a look at the post I put up on the drinks package, might help .That is if all the ships on Princess have similar deals
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