Read also:
stiff sore and sorry amcal best clothes dryer 2015 australia slim and trim meal replacement dux hot water pilot light keeps going out ozito push lawn mower manual 5" navman m105 gps 11 fin oil heater targetProvey Conveyancers Melbourne (page 2 of 3)
RishiSydney
- Verified customer
Excellent conveyancing services
My experience with Provey has been very satisfying. Provey were very professional and answered my queries patiently. I would admit I made numerous calls whilst Karen and Kenneth were very patient and responsive.
I would like to thank Karen and team to help me settle my properties in a very short timeframe.
- Rishi
1 comment
Similar opinion? Write a review on ieatwords.com.au!
PatGreater Melbourne (Metropolitan), VIC
- 9 reviews
- 9 likes
- Verified customer
Extremely professional and organised!!
My wife and I were forced to look for a new conveyancer at short notice as our initial conveyancer stopped responding to calls and emails for several weeks. He later told us he had gone on holidays which was just shocking in itself. After doing a bit of research I contacted Provey Legal and got allocated Peter as our new conveyancer. Great move!! Peter stepped in and just controlled everything, we needed changes made to our contract as it still had the old conveyancer listed. Peter took care of everything for us and kept us updated via email at...Read more
every stage. We settled right on time yesterday morning and now own our land. Immediately after settlement Peter of course contacted us to say everything had gone through and that he had enjoyed working with us. The beauty of Provey is that they just seem to be so organised and efficient which is awesome as purchasing land is stressful enough. We would definitely recommend Provey Legal to anyone looking for a conveyancer.1 comment
ProveyProvey Conveyancers Melbourne
Dear Pat,
We thank you for your kind review and highly value your feedback. Our company aims to improve ourselves utilizing words from our valued clients.
We hope to hear from you again with any future properties.
Thanks again!
Similar opinion? Write a review on ieatwords.com.au!
limby
- 6 reviews
- 7 likes
Very impressed
The entire process occurred online. I may have had one phone call with my conveyancer, Peter, but otherwise the whole thing takes place electronically, with updates via e-mail and on the web, using their settlement tracker. For me, this was ideal, as I'm terrible with answering my phone and much better with e-mail. Peter was extremely professional, quick, and gracious in our correspondence, despite my utter cluelessness about the settlement process. Our settlement was very tight (~3 weeks!), and Peter handled my queries and anxiety gracefully a...Read more
nd on time. I'd highly recommend Provey for those who are comfortable with a predominantly online conveyancing process. I can't say whether they'd be great for people who prefer a more traditional face-to-face process, as this was not part of my experience. Frankly, I have no idea if they offer such a service. But for us, it was exactly what we needed at a very reasonable price.1 comment
ProveyProvey Conveyancers Melbourne
Dear Bryan,
We thank you so much for your review, and appreciate your time in writing your thoughts.
Please note that any sort of feedback is beneficial in improving our company in any sort of way. ... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Provey Conveyancers Melbourne compares to other Conveyancing Services
Know better, choose better.
Dale AyersVictoria
- 3 reviews
- 2 likes
Soooooo Good
Peter of Provey Conveyancers without doubt saved the day...Peter was acting on behalf of our Daughter & Son-in-Law in the purchase of their first home. The service was great from day one. When it came to settlement The Vendors Agent stuffed up such a simple matter, but that stuff up stopped settlement taking place...With all the calm professionalism in the world Peter worked for several hours, including pointing the Vendors Totally Useless Agent in the right direction, to make settlement happen. He kept our Daughter fully informed & instilled c...Read more
almness. This extra work came as part of their brilliant service fee.....Would I use this firm.....Yes, without hesitation, & although the firm probably has several solicitors to oversee settlements I would ask for Peter.Similar opinion? Write a review on ieatwords.com.au!
DezMelbourne, VIC
- 15 reviews
Very professional
Used then when my other conveyancers left in a ditch and they managed to sort out all the issues and settle the land in record time. Can't thank you enough!
1 comment
ProveyProvey Conveyancers Melbourne
Dear Dez,
We would like to personally thank you for your review and feedback. Our team values feedback highly, and we constantly aim to improve our services for our clients.
We hope to come into contact with you again.
Similar opinion? Write a review on ieatwords.com.au!
DeeSydney
- 2 reviews
Don't bother
Selling our property in Abbotsford. As Provey assisted us with the purchase, we thought it logical to appoint them again. Bad move. Day 1 (just after paying the deposit) I had a couple of questions that I felt were better addressed on the phone. Despite leaving 2 messages and an email requesting a call, no phone call has ever been made to me. I've since asked for a refund. Not a good start Provey.
2 comments
ProveyProvey Conveyancers Melbourne
Dear Dee,
We thank you for choosing our company once again for your property, however, we deeply apologise for failing to satisfy your services. We always strive to provide a professional outlook towa... Read more
Hi Provey,
Feel free to contact me to discuss my experience.
You have my number!
Dee
Similar opinion? Write a review on ieatwords.com.au!
AltynbekMelbourne
- 4 reviews
We could manage to settle on time.
My land settlement notice came up quickly and we had only 14 days to sort everything out quickly. With the help of Provey team we could do it. My cordial thanks to everyone involved. My main point of contact went on maternal leave and his colleague did an amazing job to back her up. Well done guys.
1 comment
ProveyProvey Conveyancers Melbourne
Dear Altynbek, we kindly appreciate your review and rating, and take feedback very seriously. I would like to congratulate you on your purchased property, and I hope we can touch base in the future.
Similar opinion? Write a review on ieatwords.com.au!
Provey Conveyancing Review
I encountered no problems with Provey during the long wait for my apartment purchase.Enquiries were always answered promptly.Very good service.
1 comment
ProveyProvey Conveyancers Melbourne
Dear Fred,
Firstly, we appreciate your time and your decision to use our company. We would also like to express our thanks for your kind words and rating, every word of feedback improves the status of... Read more
Similar opinion? Write a review on ieatwords.com.au!
Vikki NGreater Melbourne (Inner), VIC
- 2 reviews
- Verified customer
Very professional service
We've been with Provey for 4 years already. We bought a vacant land using their service 4 years ago and bought another house with them which just settled last week. Their service is always up to standard and very professional. The customer service is excellent as well. Emma is always able to answer my queries in a timely manner. I will for sure recommend this business, no doubt. It's hassle-free.
1 comment
ProveyProvey Conveyancers Melbourne
Dear Vikki,
We appreciate your ongoing service and choice to utilise our company, for the purchase of your properties. Thank you again for your feedback, as it will greatly improve our services. We ho... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Provey Conveyancers Melbourne compares to other Conveyancing Services
Know better, choose better.
Jas27VIC, 3167
- 3 reviews
- Verified customer
Cut our losses and chose another conveyancer
We originally chose provey over another conveyancer despite their pricing being more dear, as we had read many good reviews online about them. All was well in the beginning, until we actually needed them to do their job and we found nothing was being done.
- Emailed them our land contract, got a reply saying they will process it and prepare the appropriate documents for us to sign. Never heard from them again. Months later, contacted them again about a different matter and our conveyancer stated they still haven’t received our land contract an...Read more
1 comment
ProveyProvey Conveyancers Melbourne
Provey Conveyancing takes feedback from our clients very seriously. As such we conduct reviews and identify any process errors that may have occurred. This means moving forward we can ensure all conve... Read more
yancing processes are streamlined and legally correct. We regret any time a client feels our communication was not to a standard they expect. In fact our open communication is one of our most well regarded services by our clients. We have implemented response emails to every conveyancing process with steps that come next and what to expect. Our conveyancers are always available by email and phone and will respond to any queries as soon as possible. Urgent enquiries are treated as such and responded to on a priority basis and where possible immediately. Conveyancing involves many parties and sometimes mistakes by 3rd parties can impact on the timeline of conveyancing. In such cases we advise our client and advise on options. As we are a law firm operating with a team of lawyers and qualified conveyancers, we can provide full legal advice, meaning you do not need to go elsewhere and have more delays. As stated previously we take any and all client feedback with the utmost seriousness and can assure all current and future clients we have thoroughly looked into any negative client feedback. And taken all steps to understand the issues and implement any process needed. If you wish to discuss your case with us please reach out to [email protected]Similar opinion? Write a review on ieatwords.com.au!
AnaGreater Melbourne (Metropolitan), VIC
- 8 reviews
- Verified customer
Average service
My conveyancer was [name removed]. I engaged Provey because of good reviews on this site. It was a short settlement so I suppose there was a lot for her to do, however she was never around when I tried to call, took days to respond to emails, then on settlement date she miscalculated sums (I was owed rent money by previous owners, but she calculated that I owed them, which I paid and then there was a whole process later of chasing that money back). And most importantly, 12 monhts later now I realise there was a building permit in place on the p...Read more
roperty that was never finalised, and [name removed] should have easily picked that up had she done the proper checks with local council. But she hadn't (even though I got charged for that service). When I contacted her about it, I received no response. So now I am responsible for organising inspections and seeking extensions for work that I never had done in the first place, or had knowledge of. Overall, perhaps the agency is ok and you might have better luck with someone else, but this was my experience and I wanted to share it.3 comments
ProveyProvey Conveyancers Melbourne
We take all feedback seriously and take steps to address any areas of concern. If any of our conveyancing processes have not been met or we identify any missing steps, we take action. This may be impl... Read more
ementing new steps to prevent any further client miscommunication or to introduce new communication protocols with clients. We have property lawyers overlook the conveyancing work and to advise on the implementation of better steps and processes. We take tremendous pride in providing our clients with the best possible experience. We regret any time a client feels their service with us was not to their standard and expectation. Please contact [email protected] to discuss your matter further.I tried sending an email to this address but it always bounces back as non existent. I also sent an email to Provey customer service which I found on the website, and I never received a reply.
ProveyProvey Conveyancers Melbourne
Dear Ana, I would like to discuss further however we cannot identify you through this website. To avoid any further delay let me have your contact details. Alternative please telephone our office and ... Read more
ask for our complaints manager on 03 8609 1200 ([email protected])Similar opinion? Write a review on ieatwords.com.au!
agusidGreater Melbourne (Inner), VIC
- 2 reviews
- Verified customer
Two property sold and very professional
I have sold my two property with Provey, they are very professional and good communication, easy to deal and always reply my email.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Exceptional Service
Would not hesitate to recommend Prove to anybody, a refreshing approach to conveyancing. Very professional and always happy to answer any questions. Great work guys!
Similar opinion? Write a review on ieatwords.com.au!
MichelleMelbourne
Amazing Service
Provey conveyancing provided an amazing service from start to finish. Their communication was fantastic and always on top of everything. I would highly recommend them to anyone. Thank you
Similar opinion? Write a review on ieatwords.com.au!
Kale HMelbourne
- 5 reviews
- 4 likes
Good service and easy online process
The conveyancing was completed without any hiccups. Correspondence was mostly done online and via email which suited us fine. Good follow up and detailed online reminders but at times I would have appreciated more verbal contact. Having said this I did opt for email correspondence and when I telephoned in my conveyancer was always generous with her knowledge and time. Would definitely recommend those who prefer an online approach.
1 comment
ProveyProvey Conveyancers Melbourne
Thank you. We understand that you opted for conveyancer representation with online contact. We do offer two service packages. For your future transaciton, we are happy to offer our concierge service w... Read more
ith a lawyer as your file manager. We still utilise online an email correspondences but this service is a lot more comprehensive which is suited to investors and developers (as well as for first time home buyers).Similar opinion? Write a review on ieatwords.com.au!
Find out how Provey Conveyancers Melbourne compares to other Conveyancing Services
Know better, choose better.
Eric DVIC, 3178
- Verified customer
Very happy with the service
We were very happy with the service we received from Provey. Courteous, friendly and responsive service from our conveyancer. I wouldn't hesitate to recommend them to any of our friends.
1 comment
ProveyProvey Conveyancers Melbourne
Thank you very much Eric.
Similar opinion? Write a review on ieatwords.com.au!
Very stunted and generic responses, lacking any personal touch
I feel as though i was the recipient of standard template emails which half the time upon receipt were either barely relevant or any longer due to the timing. When requiring actual advice it was very limited. Regardless of the issues with the vendor and their timing I still wouldn't recommend using this organisation for conveyancing. Pay a little more and get a professional more personalised service instead.
1 comment
ProveyProvey Conveyancers Melbourne
Our apologies for your experience regarding the lack of personal touch. We always strive to balance both a personalised approach as well as providing important alerts to ensure all clients are advised... Read more
on important and key milestones. We would like to discuss your feedback in greater detail to better understand your experience and to see how we can improve our processes to avoid this from happening again. Please contact the office manager by emailing [email protected] or telephoning us at 03 8609 1200.Similar opinion? Write a review on ieatwords.com.au!
JackMelbourne
awsome service
Emma and Iris are awesome, nice, helpful and responsive. They are patient to answer all my questions. Everything is going well. Good job and Thank you!
Similar opinion? Write a review on ieatwords.com.au!
provey Legal
awesome services the best
Very attention to details and excellent communication
Highly recommended
Will use again of course
Thank you
Similar opinion? Write a review on ieatwords.com.au!
BerwickGreater Melbourne (Outer), VIC
- 3 reviews
- 4 likes
Brilliant Service
Emma and Rebecca from Provey were very helpful and responsive. Kudos to them for their excellent customer service. The unique and user-friendly online portal that allowed me to view the status of the transaction in real-time was also a great help in my property purchase transaction. I would definitely engage their services again in future.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions yet.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
ProveyProvey Conveyancers Melbourne
Dear Rishi,
We thank you so much for sticking with us and choosing our company for your properties. Our company values feedback and strive to improve ourselves.
Enjoy your new properties and hope to hear from you soon!