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RAA Car Insurance - Third Party, Fire & Theft
zaheed h.
- 2 reviews
- Car Insurance - Third Party, Fire & Theft
- Verified customer
Rude customer service, Website & the App doesn't show renewal period
This is so weird.
If you log-in to RAA website and download App, it does not show any information on the insurance period. As a customer of an insurance company, this is what I want to know. This app and Customer AC gives all stupid info (e.g. discount) except this key info.
When you pay to renew insurance, they don't send any confirmation email. You pay and you do receive a confirmation email, isn't it a standard practice?
You need to call them to request a confirmation email,,,so weird!!!
Today I call their customer service to check if ...Read more
there is any way I can see my insurance renewal period and payment confirmation in RAA App or Customer Log-in page, they reply I need to call and make a request for this. I ask the customer service guy why it is so difficult to show this info in App or website? He suddenly feels offended and become rude. No doubt RAA failed to prove a simple standard customer service.Similar opinion? Write a review on ieatwords.com.au!
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