??!

Reviews

2.2

26 reviews
5
(6)
4
(2)
3
(0)
2
(2)
1
(16)
  • Transparency
    3.4 (5)
  • Customer Service
    2.9 (7)
  • Loan TypeFixed Rate (5) · Variable Rate (1)
  • Application Process
    3.8 (5)
  • Timeliness
    4.0 (4)
  • Loan Term5 years (2)
Previous
Next
Legrope

LegropeGreater Melbourne (Outer), VIC

  • 36 reviews

Good service

published

Good service and organised payment transfer for existing car. Rate a bit high but ease in organising finance. Would go again

Phil

PhilSydney

  • 2 reviews
  • 3 likes

I'd rate them lower than 1 star if I could.

published

Terrible company and shocking customer service. Amazingly drawn out process, never returning phonecalls - awful phone manner, abusive and downright rude.

I would NEVER deal with this company given the chance - they are terrible - they have made what should be an easy situation incredibly difficult demanding paperwork nobody in their right mind would want (previous registration certificates, BSB details with no intention of depositing into the bank account, disregarding their own paperwork for the sake of their own systems)



If you can go through ANYBODY ELSE do it - do NOT use RACV - absolutely terrible. Go with any other lender, absolutely anybody else - RACV are awful.

bias against those who are self employed

published

i'm on a pension my partner is on a pension and i work 5 mornings a week, i earn in excess of $900 per week, its a full pension so it wont be taken away from me, and its permanent work after bills i get left with $400 per week, which is now a permanent thing, and RACV doesnt want to finance me a car loan which i need to keep working just because i am on a pension and not in full time work. wont ever go with RACV not even for insurance any car i buy.

biased as all heck



Car Loans

Find out how RACV Car Loans compares to other Car Loans

Know better, choose better.

Compare all

Excellent

published

Really good service! Approved quickly and organised with the car yard to deposit funds straight into their account. all i had to do was pick up my brand new car!
got my loan approved in a matter of hours. Approved me for a loan when no one else would. good car loan rates.

sheryleg

sherylegWA, 6721

  • 14 reviews
  • 2 likes

Excellent

published

Incredibly slow and antiquated process, I feel victimised despite my perfect financial record

published
Page 2 of 2
See all RACV Car Loans reviews

Questions & Answers

Lizzy

Lizzyasked

Can you pay a payout amount at a RACQ Branch?

1 answer
marius laynes
marius laynes

Hey Lizzy.
RACQ is just the underwriters, so earning the proceeds but wash their hands otherwise.

RACV does charge early termination fees and charges for breaking the contract (early payment of the contract) etc. So regardless of whether you are paying the full term with interest or paying it out early they want their pound of flesh.

Hope this helps someone to avoid this micro lender in disguise.

Get an answer from our members

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.