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LegropeGreater Melbourne (Outer), VIC
- 36 reviews
Good service
Good service and organised payment transfer for existing car. Rate a bit high but ease in organising finance. Would go again
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PhilSydney
- 2 reviews
- 3 likes
I'd rate them lower than 1 star if I could.
Terrible company and shocking customer service. Amazingly drawn out process, never returning phonecalls - awful phone manner, abusive and downright rude.
I would NEVER deal with this company given the chance - they are terrible - they have made what should be an easy situation incredibly difficult demanding paperwork nobody in their right mind would want (previous registration certificates, BSB details with no intention of depositing into the bank account, disregarding their own paperwork for the sake of their own systems)
If you can go through ANYBODY ELSE do it - do NOT use RACV - absolutely terrible. Go with any other lender, absolutely anybody else - RACV are awful.
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shadowrgnop
bias against those who are self employed
i'm on a pension my partner is on a pension and i work 5 mornings a week, i earn in excess of $900 per week, its a full pension so it wont be taken away from me, and its permanent work after bills i get left with $400 per week, which is now a permanent thing, and RACV doesnt want to finance me a car loan which i need to keep working just because i am on a pension and not in full time work. wont ever go with RACV not even for insurance any car i buy.
biased as all heck
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Find out how RACV Car Loans compares to other Car Loans
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Excellent
Really good service! Approved quickly and organised with the car yard to deposit funds straight into their account. all i had to do was pick up my brand new car!
got my loan approved in a matter of hours. Approved me for a loan when no one else would. good car loan rates.
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sherylegWA, 6721
- 14 reviews
- 2 likes
Excellent
i should first qualify myself here - I have been working as a finance broker and I put all my clients wanting to purchase a car onto RACV - not because I get anything out of it -I don't, in fact I get nothing except a happy client. It is because I cannot get a better car loan product for my clients from any of the lenders on my panel. I have also used them twice for my own vehicle finance (the only 2 times I have financed a car) once about 10 years ago and the second time October 2010 when Toyota couldn't even come close to matching them when w...Read more
e purchased a new Hi-Lux. The other great thing about RACV loans (also RACQ - they are both the same loan funded by RACV) is that the pay out penalties are very reasonable if you want to pay the loan off quicker. they do have very quick approval processes and you can do it all online and via email - but not always that easy if you don't know much about finance - better to do it over the phone or go into an office. the best rate available, good fast service online application can be confusing and doesn't always go throughSimilar opinion? Write a review on ieatwords.com.au!
Review11AU
Incredibly slow and antiquated process, I feel victimised despite my perfect financial record
Day 1 > Pick out car
Day 2 > Apply for loan, happily approved that day
Day 3 > Painful, drawn-out, offensive pre-requisites begin:
- Asked to find out EVERYTHING re the warranty. Led to believe this was part of the process, however it was so RACV could attempt sell me their Warranty.
- Had to buy and pay for full year of Comprehensive insurance
- Provided Licence, Payslips, insurance, sale contract, bank statement. Demonstrated direct debit Rent Receipt. Not good enough. Had to go to Real Estate to pick up copy of receipt.
- Arrange...Read more
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Questions & Answers
Lizzyasked
Can you pay a payout amount at a RACQ Branch?
1 answer
Hey Lizzy.
RACQ is just the underwriters, so earning the proceeds but wash their hands otherwise.
RACV does charge early termination fees and charges for breaking the contract (early payment of the contract) etc. So regardless of whether you are paying the full term with interest or paying it out early they want their pound of flesh.
Hope this helps someone to avoid this micro lender in disguise.
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