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Reviews

4.0

8 reviews
5
(6)
4
(0)
3
(0)
2
(0)
1
(2)
  • Return Claim MadeYes (0) · No (1)
  • Customer Service
    1.0 (1)
  • Warranty Claim MadeYes (0) · No (1)
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Completely lied about arrival time

published

I put in an order on March 25th with an ETA of 6 weeks. That would mean my pack would arrive on the 6th May. Called and they said early June for arrival. That would mean the real ETA should of been 10 weeks (minimum) and I would not have placed the order.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Cat Reilly

Cat Reilly

  • 4 reviews
  • Verified customer

Quality service, equipment and price

published
Jason

JasonCanberra

  • Verified customer

Missing parts - would not assist

published

I ordered a power rack from Raw which arrived, however one of the parts was broken. I contacted Raw who said they'd send out a replacement part.

6 months later, still no part. Raw respond to me saying "Please give the courier a call and address this with them - The items should
have absolutely been delivered a long time ago. "

They wiped their hands clean and would not chase up THEIR courier they chose. I've attempted to contact the courier numerous times and they don't respond.

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Steve B

Steve B

  • 2 reviews

Great product and service

published

I bought an Olympic barbell from this company. Staff answered my telephone queries before I placed the order online. delivery took three days from their warehouse to Canberra. Equipment very good quality and packaged well for protection. Well done RF.

unbeatable service

published

These guys are my first and only stop from here on in for any fitness products. I have ordered a couple of times through raw fitness now and both times had next day delivery. The gear is top quality and unbeatable prices :)

Ian H

Ian H

  • 2 reviews

Good product and service

published

I was looking for a decent set of gymnastic rings. I contacted RAW to ask about their product and also wanted to ensure delivery times as I wanted them for travelling. Immediate response and confirmation of delivery time. Very good customer service. Wooden gymnastic rings are excellent, solid rings, good webbing (with measurements), velcro bands to capture excess webbing. I would recommend these rings.

Highly recommend rawfitnessequipment

published

I am a PT and business owner and from day one I have purchased all our equipment from [name removed]. We have purchased rowers, bumper weights, GHD, sleds, prowlers, rope, Kettle bells, flooring etc etc etc and every piece of equipment is of high quality! [name removed] offers not only great products but his products are inexpensive without dipping in quality! I have recommended RAW fitness equipment to clients and family as I know his products are the best. I live in QLD and still purchase equipment from [name removed]. I wouldn't shop anywhere else, RAW Fitness Equipment have everything a professional trainer needs!
Professional service, inexpensive high quality products

Resistance bands

published

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