Totally useless product. Does not work. Brand new. I have to return it. Disappointed as I need it to be reliable as I an travelling. Waste of effort and money and time.

I bought this shaver because I was sucked in by the clever marketing.
It doesn't actually work well at all, it literally jams up and rips out the hair, I have to allow at least 30mins to shave in the morning because I have to constantly keep going over the same area to avoid patchiness.
I only use it because I don't like using a razor. The most challenging area is the chin and neck area and along the jaw line.

Great size, Lithium powered, feels good in the hand... BUT it literally pulls out hairs and causes cuts/bleeding. I've used many trimmers over the years and NONE have ever done this. I had about 4 cuts and 3 pulled out hairs just doing my neck which was only 2-3 days growth.

I'm blonde with very fine hair too, so it's not as if I have dense growth either. I'm also only in my early 30's with the skin of someone in their mid 20's so no loose skin either.
I'll try once more then in the bin. Back to traditional trimmers by the look of it.

Purchased so I would not have to take a full size shaver. Excelent for travel and everything I would expect for a compact battery unit. Very happy.

Works on my face well but I do have fine hair..only thing that's it's down fall is being able to clean the cutting head as under the tap isn't good enough and the spray isn't either after time it becomes clogged up ...

Can’t turn the unit on, even after 5 hours of charge. There's no charge indicator either when the unit is plugged in to charge.

I bought this to shave my head as I prefer a one day growth look. I would've given it 4 or 5 stars as it's compact, easy to use and the big selling point for me it that it's waterproof because I do all my shaving in the shower. The biggest problem with the shaver is that it consistently pulls on the hairs whilst shaving (which can be quite painful) even when you shave slowly and with/without shaving cream. I've now resorted to using it only once a week and am back to using razors. This product could've been so much more....

Works well, doesn’t pull or pinch the skin. The adjustable heads for different lengths are fantastic so easy to change the head. Easily chargeable doesn’t take long and the perfect shaver for travelling. Would highly recommend it.

My wife bought me this shaver yesterday after being told by the store salesman that it was a great buy and he can't do without his.
I tried it after charging, it didn't shave me at all, so I read the instructions again just to make sure, tried it again, still didn't even touch the whiskers. So I then tried it with shaving foam, still the same result.
What a disappointment, as pensioners we simply can't afford to make expensive mistakes like this. Can't take it back for a refund as it now has been used.

Remington, you should be ashamed of yourself.

Was really looking forward to using the durablade. But my experience is like others. Pulls and grabs at very short beard. I’m only after a two day growth look so don’t need a clean shave but I just can’t do this. Will be speaking with retailer about it. Very disappointing

Disappointing. After a painful half an hour of pinching and pulling, still left with a patchy result. Maybe it would do better on a very thin beard, mine is moderately, but not especially, thick. Just another piece of cheap modern junk that doesn't do what it claims it will.

Purchased as a replacement for blades, charged it as per directions it won't turn on. Charged it again until indicator light went off still no good. Spoke to store said did I charge it overnight, no followed instructions on box. Would not refund, a waste of money.

I use this when away from home. It does what the manufacturer claims. My wife has her eye on it so it must be good.
For the price, versatility, and travelling size I give it the thumbs up..

Purchased today and used for the first time tonight. Was after a shaver to trim stubble but this is not the product. As others have said, pulls at the hair and you definitely feel it, so don't be surprised if you are left with nicks afterwards. Taking it back tomorrow.

Brought for my husband because the ad showed it doing a close shave what the biggest waste of money disposable razors do a far better job
Doesn’t work don’t be fooled like I was

Bought it, tried charging for several hours, tried charging from different USB points, but didn’t work. Took it back replaced it and have the same problem. I can’t use it because it won’t charge.

I decided to purchase a Remington durablade pro, I was two minded about it but since receiving it I am so glad I did. It gives me a close shave plus with the inter changeable guides I can trim my hair all over. And such an easy shaver to use, I am very happy with my purchase.